Top 2025 Client services manager Jobs in Chapel Hill, Nc

Client Relationship Manager M-F 8 AM - 5 PM EST
UPS —Durham, NC
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Computer literacy
Client Services Project Manager
IQVIA —Durham, NC
- $57,000 - $142,600 a year
- Full-time
- Remote
- Customer service
- Mid-level
- 3 years
- Work from home
Electrical Project Manager
Gross Electric Inc. —Apex, NC
- $100,000 - $140,000 a year
- Full-time
- In-person
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Psychiatrist- ACT
Elwyn —Raleigh, NC
- $200 - $245 an hour
- Weekends as needed
- Medicine
- Doctoral degree
- Psychiatry
Quick Apply
Associate Attorney- Relocation Required
Parnall Law —Durham, NC
- $200,000 - $400,000 a year
- Full-time
- 5 years
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
TERRITORY MANAGER - EAST COAST
Cyrex Laboratories, LLC —North Carolina
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
3h
Residential Superintendent
Cocreations Construction & Design LLC —Durham, NC
- $55,000 - $85,000 a year
- Full-time
- Construction site
- Mid-level
- Residential
- Profit sharing
- Health insurance
Quick Apply
Hair Stylist/Barber - NC - Raleigh
Boardroom —Raleigh, NC
- $31 - $35 an hour
- Full-time
- Barbering License
- Cosmetology License
- Guest services
- Paid holidays
- Disability insurance
Quick Apply
Chef Manager - UNC Chapel HIll
Aramark —Chapel Hill, NC
- Weekends as needed
- Customer service
- No high school diploma
- Mid-level
Lawn Fertilization Technician
Triangle Home Services LLC —Apex, NC
- $18 - $21 an hour
- Full-time
- Background check
- Clean driving record
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Director and Lead of Homeowner Association (HOA) Property Management
Block & Associates Realty —Cary, NC
- Full-time
- Background check
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Legal Assistant - Business
Phelps Dunbar LLP —Raleigh, NC
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
6d
Territory Sales Representative
Haven Business Group —Cary, NC
- $75,000 - $110,000 a year
- Full-time
- Background check
- Business development
- In-person
- Opportunities for advancement
Quick Apply
LPN
MGA Homecare —Chapel Hill, NC
- Mid-level
- Home Health
- Reliable transportation
Quick Apply
14d
Strategic Account Manager
Piramal Pharma Solutions —North Carolina
- Full-time
- 5 years
- Data analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Estimator
THS NATIONAL LLC —Apex, NC
- $75,000 - $85,000 a year
- Basic math
- Mid-level
- 3 years
- Health insurance
- Dental insurance
General Manager
Club Pilates —Durham, NC
- $48,000 - $65,000 a year
- Full-time
- Background check
- Management
- Writing skills
- Health insurance
- Paid time off
Quick Apply
Associate Attorney- Relocation Required
Parnall Law —Chapel Hill, NC
- $200,000 - $400,000 a year
- Full-time
- 5 years
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Licensed Career Agent - 100% Commissions
Trinity Insurance Group of Universal Benefits —North Carolina
- $52,064 - $155,636 a year
- Full-time
- Remote
- Background check
- Management
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
Construction Safety Manager (DOT Experience Necessary)
Paragon Safety Group —Holly Springs, NC
- $45 - $50 an hour
- Temporary
- CPR Certification
- Construction site
- 8 years
- Health insurance
- Dental insurance
Quick Apply

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client services manager jobs near chapel hill, nc

Client Relationship Manager M-F 8 AM - 5 PM EST

UPS -
Durham, NC

Apply Now

Job Details

Full-time

Qualifications

Microsoft Word
Customer communication
Microsoft Excel
Managing teams in a customer support role
Team leadership
Word embeddings
Employee relationship building
Team development
Team training
Mentoring
Courier
Training & development

Full Job Description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Main Purpose:

The Client Relationship Manager will provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.

Main Duties and Responsibilities:

Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.
Advise customer latest booking times and documentation required. Booking and processing shipment requests within Marken’s internal database and generating and verifying shipping documentation.
Manage and mentor any Customer Service agent direct reports ensuring compliance within day-to-day activities.
Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.
Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures.
Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.
Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director.
Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.
Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns.
To be commercially aware, dealing with internal and external customers to increase business profitability.

To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately.
To build and maintain strong relationships with all internal departments and work as part of a team.
Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies.
The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery.
Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary.
Identify weak shipping routes in terms of service expectation and profitability.
Serve as Presto Champion for Branch (if applicable).
Perform additional duties as assigned.

Required Qualifications:

2+ years’ experience managing a Customer Service function and ability to lead with excellent teamwork skills
Experience within the Courier or Freight Industry
Excellent written and verbal communication skills
Strong ability to work well with key decision makers
Ability to influence others to ensure business targets are met
Able to translate your skills to other employees through training and mentoring
Excellent problem solving and prioritization skills essential
Strong Microsoft Word and Excel expertise and PC literacy
Flexibility in working hours required and ability to provide Weekend coverage as needed for shift work required in Customer Services

Desired Qualifications:

Bachelor’s degree in a related field or equivalent experience
Understanding of Central Lab and Clinical Trial supplies industry desired
Logistical Track & Trace experience
International Logistics knowledge
Complete and thorough understanding of Aviation/Airline Networks
Knowledgeable in International Trade
Strong Project Management expertise

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Apply Now

Refine Your Search

client services manager jobs in chapel hill, nc

Client Relationship Manager M-F 8 AM - 5 PM EST

Client Services Project Manager

Electrical Project Manager

Psychiatrist- ACT

Associate Attorney- Relocation Required

TERRITORY MANAGER - EAST COAST

Residential Superintendent

Hair Stylist/Barber - NC - Raleigh

Chef Manager - UNC Chapel HIll

Lawn Fertilization Technician

Director and Lead of Homeowner Association (HOA) Property Management

Legal Assistant - Business

Territory Sales Representative

LPN

Strategic Account Manager

Estimator

General Manager

Associate Attorney- Relocation Required

Licensed Career Agent - 100% Commissions

Construction Safety Manager (DOT Experience Necessary)

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