Top 17 It service desk technician Jobs in Chapel Hill, Nc

IT Support Assistant
Chapel Hill - Carrboro City Schools —Chapel Hill, NC
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
7d
Technology Support Technician
University of North Carolina at Chapel Hill —Chapel Hill, NC
- $55,265 - $66,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
- Retirement plan
13d
IT Help Desk Technician – Level 1 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Organizational skills
- Communication skills
- Entry level
IT Help Desk Technician – Level 3 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
IT Help Desk Technician – Level 2 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
Service Desk Technician II
Valeris, Inc. —Morrisville, NC
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
12d
Sr. IT Support Specialist
HUMACYTE GLOBAL INC —Durham, NC
- Full-time
- Azure
- Microsoft Outlook
- 5 years
- Paid parental leave
- Paid holidays
Quick Apply
Community Solutions Central Operations Specialist I
Spectrum —Morrisville, NC
- Weekends as needed
- Data analysis skills
- English
- Mid-level
- Opportunities for advancement
Desktop Support Technician
Ovation Workplace Services Inc —Swepsonville, NC
- $41,600 - $45,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
Field Technician I
Catapult —Raleigh, NC
- $40,000 - $50,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Profit sharing
- Paid parental leave
Quick Apply

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IT Support Assistant
Chapel Hill - Carrboro City Schools —Chapel Hill, NC
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including…
7d
Technology Support Technician
University of North Carolina at Chapel Hill —Chapel Hill, NC
Preference for individuals with previous customer service/help desk experience, experience in an academic/medical setting, and Valid driver’s license.
$55,265 - $66,000 a year
13d

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Desktop Support Technician
MedFlight —Columbus, OH
Valid driver's license and the ability to travel to remote MedFlight locations as needed. Associate degree, technical training, or coursework in Information…
$25.50 - $31.00 an hour
Quick Apply
12d
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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it service desk technician jobs near chapel hill, nc

IT Support Assistant

Chapel Hill - Carrboro City Schools -
Chapel Hill, NC

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Job Details

Full-time
7 days ago

Qualifications

Computer operation
High school diploma or GED
Driver's License
Client services

Full Job Description

Chapel Hill- Carrboro City Schools

Job Description

Job Title: IT Support Assistant

Salary Schedule: Classified; CHCCS Salary Page

Reports To: Coordinator of Client Services and Asset Management

Salary Grade: 102

Work Location: Lincoln Center

FLSA Status: Nonexempt

Work Schedule: 12 Month - Full Time

Position Summary

The IT Support Assistant is responsible for delivering responsive, high-quality technical support and ensuring seamless, reliable technology operations across all district and school sites. This position plays a key role in maintaining IT service continuity under the direction of the Information Technology Department.

Essential Duties

Follows established procedures for processing IT support requests, documents in-progress and completed work, and closes support tickets within established Service Level Agreements (SLAs).
Assists in maintaining inventory of physical assets and maintains a parts inventory.
Processes surplus equipment at assigned locations.
Delivers and picks up equipment to be repaired at approved vendor sites.
Works with other IT technicians to troubleshoot and repair computer equipment, peripherals, software applications, network connections and classroom presentation equipment at assigned locations.
Assists with the installation of new hardware and software products, including peripherals – printers, scanners, etc. – and network connections for Internet and web application access.
Participates in small and large scale hardware and software upgrades, including computer components, operating system upgrades, software drivers, etc.
Participates in help desk ticket support and coordination.
Perform related duties as assigned by supervisor
Maintain compliance with all company policies and procedures
Sets up computer and AV equipment for special programs and meetings (as needed).
Other tasks as assigned by the Coordinator of Client Services and Asset Management

Education/Experience Requirements

High School diploma or GED required
Valid NC Drivers License
Previous experience working within a customer service or computer support environment preferred.
General knowledge of various device and operating system types (Apple, Windows and Google) .
Ability to communicate with users to determine the nature of problems.
Self initiative in being part of a team and assisting technical staff.
Such alternative qualifications as the Board may find appropriate and acceptable.

Physical Requirements

Must be able to physically perform the basic operational functions of stooping, kneeling, crouching, reaching, standing, walking, hearing and repetitive motion.
Ability to lift a minimum of 50 pounds.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Disclosure

This document provides descriptive information about the above Chapel Hill-Carrboro City School position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Chapel Hill-Carrboro City School reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Approved By: _____________________ Date Created/Revised: 11/11/2025

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Refine Your Search

it service desk technician jobs in chapel hill, nc

IT Support Assistant

Technology Support Technician

IT Help Desk Technician – Level 1 SkillBridge Fellow

IT Help Desk Technician – Level 3 SkillBridge Fellow

IT Help Desk Technician – Level 2 SkillBridge Fellow

Service Desk Technician (Level I / Level II)

Service Desk Technician II

Sr. IT Support Specialist

Community Solutions Central Operations Specialist I

Desktop Support Technician

Field Technician I

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