Top 202 Application analyst Jobs in Chapel Hill Nc

Senior Help Desk Analyst (BHJOB1435_35744)
Astyra Corporation —Raleigh, NC
- $15 - $20 an hour
- Contract
- Hybrid work
- Background check
- Research
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
2d
Systems Analyst
CGI Group, Inc. —Cary, NC
- $77,800 - $132,400 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid parental leave
- Paid holidays
5d
Software Engineer Level 3 or 4 (AHT)
Northrop Grumman —Morrisville, NC
- $114,000 - $213,400 a year
- Overtime
- Mid-level
- Master's degree
- AWS
- Paid holidays
- Disability insurance
5d
TIBCO Developer
Experis —Raleigh, NC
- Contract
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health savings account
- Disability insurance
Quick Apply
1d
Business Support Analyst
Almac Group —Durham, NC
- Email
- Hybrid work
- Mid-level
- Analysis skills
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Application Analyst - Maestro Care Beaker - Level 2 - Remote
Duke Health —Durham, NC
- Full-time
- Remote
- Azure
- Writing skills
- System design
- Opportunities for advancement
HCS Apps Systems Analyst Sr - ISD Clinical Systems
UNC Health —Morrisville, NC
- $41.45 - $59.58 an hour
- Full-time
- Remote
- 6 years
- Computer Science
- High school diploma or GED
5d
HCS Apps Systems Analyst Sr - Hospital Billing
UNC Health —Morrisville, NC
- $41.45 - $59.58 an hour
- Full-time
- Remote
- 6 years
- Computer Science
- High school diploma or GED
3d
Business Services Analyst
City of Durham —Durham, NC
- $68,038 - $105,466 a year
- Multiple hires
- Hybrid work
- Computer science
- Computer Science
- Research
- Paid holidays
- Disability insurance
Business Analyst
Almac Group —Durham, NC
- Email
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
- Disability insurance
- Dental insurance
Quick Apply
Application Analyst - Maestro Care - HIM - Level 1 or 2
Duke Health —Durham, NC
- Full-time
- Remote
- System design
- Mid-level
- Bachelor's degree
- Opportunities for advancement
4d
Data Science Graduate
Hewlett Packard Enterprise —Durham, NC
- $66,800 - $163,000 a year
- Full-time
- Computer Science
- Office
- Master's degree
8d
Analyst, IT - Professional Billing and Collections
Duke Health —Durham, NC
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
3d
System Analyst - Level 1 or 2
Duke Health —Durham, NC
- Full-time
- Customer service
- Mid-level
- Bachelor's degree
5d
Application Analyst - Data Courier Admin - Level 2
Duke Health —Durham, NC
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Opportunities for advancement
5d
Principal Facets Application System Analyst
Blue Cross and Blue Shield of North Carolina —Durham, NC
- $118,691 - $189,906 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Analysis skills
- Health insurance
- Dental insurance
8d
ServiceNow Jr. Technical Functional Analyst
MetLife —Cary, NC
- $50,000 - $75,000 a year
- Email
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Business Analyst
IT Excel —Durham, NC
- Microsoft Outlook
- Mid-level
- Analysis skills
Quick Apply
Compliance - Quality Assurance Analyst
TruTechnologies —Durham, NC
- Full-time
- Bachelor's degree
- Leadership
- Entry level
Application/Production Support Help Desk Analyst - Durham NC/On-Site
Software Technology Inc —Durham, NC
- Mid-level
- Office
- Continuous improvement
Quick Apply

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application analyst jobs near chapel hill nc

Senior Help Desk Analyst (BHJOB1435_35744)

Astyra Corporation -
Raleigh, NC

Quick Apply

Job Details

Contract
$15 - $20 an hour
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Operational analysis
Teamwork
Technical support via phone
Phone communication
Research
Continuous improvement
Application Maintenance
Production troubleshooting
Client interaction via phone calls
Child welfare

Full Job Description

Senior Help Desk Analyst
*This is a hybrid position, requiring 2 days/week onsite.
*Local to the Raleigh, NC area only, please.

Description:

Our client is seeking a Senior Help Desk Analyst to help spearhead production support analysis and resolution of client-specific program issues.
Provides expert-level guidance to external customers, county leadership, and service providers using the system.
Requires advanced customer service, analytical, and leadership capabilities.
Extensive knowledge of North Carolina’s Child Welfare program and related operational processes is strongly preferred.
Focuses on high?impact application support, system reliability, and proactive issue prevention rather than hardware.
Requires advanced technical proficiency, deep troubleshooting expertise, and the ability to mentor and guide junior staff.

Operations & Maintenance (O&M) Support Responsibilities

Oversee and support resolution of complex county issues escalated beyond front-line Help Desk capabilities.
Perform advanced diagnostics to determine systemic or multi?layer root causes.
Lead resolution efforts for high-severity or cross-county problems.
Identify, classify, and escalate critical application or infrastructure issues to development and leadership teams.
Provide strategic recommendations for improving operational stability and reducing recurring issues.

Technical & Cross-Team Collaboration

Partner closely with business owners, architecture teams, developers, QA, and cross?agency stakeholders to analyze and resolve complex problems.
Reproduce, isolate, and document high?complexity defects, system behavior anomalies, and performance issues.
Recommend strategic product, workflow, or process improvements based on long-term trend analysis and emerging patterns.
Mentor junior team members and foster cross?team knowledge sharing.

Coordination & Communication

Act as a liaison between Business, Program Management, System Development, A&I Technical Architecture, county leadership, and other partners.
Support the coordination and implementation of system change requests.
Communicate impact assessments, risk evaluations, and proposed solutions to leadership and stakeholders.

Required Skills/Knowledge/Experience:

Experience and knowledge of browser-based applications, Required 7 Years
Experience researching, analyzing and interpreting automated system problems., Required 7 Years
Experience working in an Application Support-based (not hardware) help desk environment., Required 6 Years
Working knowledge of social services and Child Welfare program., Highly desired 5 Years
Working knowledge of the PATH NC application and functionality., Highly desired 1 Years
Experience in phone-based Customer Service focused roles, being able to think and respond quickly to customer questions. Required 7 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

#ASTIT

Job Type: Contract

Pay: $15.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Application Question(s):

Are you a U.S. Citizen or Permanent Resident?

Experience:

browser-based applications: 7 years (Required)
Automated system troubleshooting: 7 years (Required)
Application/Production Support: 6 years (Required)
phone based Customer Service: 7 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

application analyst jobs in chapel hill nc

Senior Help Desk Analyst (BHJOB1435_35744)

Systems Analyst

Software Engineer Level 3 or 4 (AHT)

TIBCO Developer

Business Support Analyst

Application Analyst - Maestro Care Beaker - Level 2 - Remote

HCS Apps Systems Analyst Sr - ISD Clinical Systems

HCS Apps Systems Analyst Sr - Hospital Billing

Business Services Analyst

Business Analyst

Application Analyst - Maestro Care - HIM - Level 1 or 2

Data Science Graduate

Analyst, IT - Professional Billing and Collections

System Analyst - Level 1 or 2

Application Analyst - Data Courier Admin - Level 2

Principal Facets Application System Analyst

ServiceNow Jr. Technical Functional Analyst

Business Analyst

Compliance - Quality Assurance Analyst

Application/Production Support Help Desk Analyst - Durham NC/On-Site

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