Top 36 Network technician Jobs in Chapel Hill Nc

MSP Tier 1 IT Support Tech-Not Remote
TeamLogic IT, Durham, NC —Durham, NC
- $22 - $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
NOC Technician II - NC
Communication Technology Services (CTS) —Chapel Hill, NC
- $30 - $35 an hour
- Full-time
- Mid-level
- Analysis skills
- Travel
- Paid holidays
- Health insurance
IT Help Desk Technician – Level 1 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Organizational skills
- Communication skills
- Entry level
Network Technician
HCL Technologies Limited - Business Services —Morrisville, NC
- $65,000 - $91,000 a year
- Weekends as needed
- Background check
- Mid-level
- Communication skills
- AD&D insurance
- Paid holidays
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MSP Tier 2 IT Support Technician -Not Remote
TeamLogic IT, Durham, NC —Durham, NC
- $28 - $36 an hour
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
IT Technician II
Chapel Hill - Carrboro City Schools —Chapel Hill, NC
- Full-time
- School experience
- Google Workspace
- Azure
IT Help Desk Technician – Level 3 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
Network Technician
Piper Tech —Raleigh, NC
- $17 - $20 an hour
- Weekends as needed
- Background check
- Clean driving record
- Customer service
- AD&D insurance
- Paid holidays
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IT Help Desk Technician – Level 2 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
Data Center Tech (Field) Greensboro NC
Segra —Burlington, NC
- Full-time
- Clean driving record
- Mid-level
- Office
- Health savings account
- Paid holidays
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Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Chapel Hill, NC
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Data Center CoE - Field Service Technician II
ABB Inc. —Cary, NC
- $40 - $55 an hour
- Overtime
- Military
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
8d
IT Deployment and Testing Technician
Software Technology Inc —Butner, NC
- Weekends as needed
- Computer science
- Computer Science
- Customer service
Quick Apply
Data Center Technicians
CCI Systems, Inc. —Raleigh, NC
- Extended hours
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
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22h
Desktop Support Technician
Ovation Workplace Services Inc —Swepsonville, NC
- $41,600 - $45,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
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Data Center CoE - Field Service Technician
ABB Inc. —Cary, NC
- $35 - $50 an hour
- Overtime
- Military
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
8d
Data Center CoE Sr. Field Service Technician
ABB Inc. —Cary, NC
- $46 - $65 an hour
- Full-time
- Management
- 5 years
- Military
- Health savings account
- AD&D insurance
Quick Apply
9d
Data Center CoE - Sr. Field Service Technician
ABB Inc. —Cary, NC
- $46 - $65 an hour
- Full-time
- Management
- Customer service
- 5 years
- Health savings account
- AD&D insurance
Quick Apply
8d

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NOC Technician II - NC
Communication Technology Services (CTS) —Chapel Hill, NC
Support field technicians remotely by providing troubleshooting guidance and technical expertise. Hands-on experience in diagnosing and resolving RF, network,…
$30 - $35 an hour

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IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
Quick Apply
9d
IT Support Technician
Brooksource —Etna, OH
Resolve first level service calls in a timely, accurate, and professional manner. Evaluate documents, prioritize, and resolve support calls.
$23 - $25 an hour
Quick Apply
7d

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MSP Tier 1 IT Support Tech-Not Remote

TeamLogic IT, Durham, NC
Durham, NC

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Job Details

Full-time
$22 - $28 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication

Full Job Description

Benefits:

Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance

Summary:

We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proactive individual with a strong understanding of IT (hardware & software installation, maintenance, and support), exceptional problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we strive to provide the best customer experience (CX) to everyone we interact with, so interpersonal and strong communication skills are required.

Responsibilities:

Technical Support: Provide remote and on-site technical support to SMB clients, troubleshooting hardware and software issues promptly and efficiently.
System Maintenance: Perform routine maintenance tasks on client systems, including updates, backups, and system monitoring to ensure optimal performance and security.
Incident Management: Act as the first point of contact for all IT-related incidents and service requests, ensuring accurate logging, tracking, and resolution in line with service level agreements (SLAs).
Client Communication: Maintain clear and effective communication with clients, providing regular updates on incident status and ensuring a high level of customer satisfaction.
Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures to support seamless service delivery. Effectively documenting the issue and resolution in our ticketing system.
Security Management: Implement and monitor security measures to protect client data and systems, including antivirus updates, firewall configurations, and regular security audits.
Hardware and Software Installation: Assist with the installation and configuration of hardware and software for new and existing clients, ensuring compatibility and functionality within their IT environment.
Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team.

Knowledge, Skills, & Qualifications:

Education: A degree or diploma in Information Technology, Computer Science, or a related field.
Experience: Prior experience in an MSP or IT support environment, preferably servicing SMB clients.
Technical Skills: Proficiency in Windows and macOS operating systems, network configurations, and common business applications (e.g., Microsoft 365, G Suite).
Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous.
Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Customer Service: A customer-focused approach with a commitment to delivering high-quality service and building strong client relationships.
Team Player: Ability to work effectively both independently and as part of a collaborative team.

Preferred Additional Qualifications

Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms.
Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar.
Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).
Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud.

Work Environment

This position primarily involves remote support with occasional on-site visits to client locations. The role demands a high level of adaptability and the ability to manage multiple tasks simultaneously.

Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
Collaborative and supportive team culture.

Benefits:

Competitive salary and performance-based bonuses
Comprehensive health, dental, and vision insurance
Retirement savings plan with company match
Paid time off and holidays
Professional development and certification reimbursement
Opportunities for career advancement

Company Overview

We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Quick Apply

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network technician jobs in chapel hill nc

MSP Tier 1 IT Support Tech-Not Remote

NOC Technician II - NC

IT Help Desk Technician – Level 1 SkillBridge Fellow

Network Technician

MSP Tier 2 IT Support Technician -Not Remote

IT Technician II

IT Help Desk Technician – Level 3 SkillBridge Fellow

Network Technician

IT Help Desk Technician – Level 2 SkillBridge Fellow

Data Center Tech (Field) Greensboro NC

Now Hiring IT and Telecom Field Technicians

Data Center CoE - Field Service Technician II

IT Deployment and Testing Technician

Data Center Technicians

Desktop Support Technician

Data Center CoE - Field Service Technician

Data Center CoE Sr. Field Service Technician

Data Center CoE - Sr. Field Service Technician

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