Department: Outpatient Specialty Clinic / Orthopedics
Hours: Fulltime (1.0 FTE) – M-F Day Shift
Description:
Position Overview: Performs any combination of duties to assist in examination and treatment of patients including the adult, geriatric, and pediatric population. Performs clerical/secretarial duties. Assists with minor procedures dictated by established clinical protocol. Documents information as needed in a timely manner.
Patient Care/Examination/Treatment:
- Performs routine skills or treatments in a manner that provides for patient comfort and protects the patient’s dignity, privacy, and confidentiality.
- Performs tasks and technical skills as delegated in accordance with established policies and procedures for adult, geriatric, and pediatric patients.
- Provides competent patient care to the above-indicated patient population.
- Prepares patients for tests and procedures.
- Assist with minor procedures.
- Assists patients in a manner to:
- Utilize correct body mechanics.
- Safely perform transfer techniques.
- Safely assist a patient.
- Performs frequent hand washing.
- Performs and records temperature (oral, axillary), pulse, respiration and blood pressure when indicated.
- Weighs the patient (standing) and record when indicated.
- Assists the patient to dress as indicated.
- Performs and/or assists the physician with dressing changes.
- Drapes patients with covering for examination/treatment.
- Assists the physician during examination and treatment of patients.
- Removes staples and sutures.
- Interviews patients and obtains patient medical history.
- Educates and advises patients on specific medical issues and to provide instruction on proper care and treatment.
- Demonstrates knowledge and skills related to sterile technique.
- Demonstrates knowledge and skills related to standard precautions.
- Assists with applying and removing casts.
- Applies braces and splints as directed.
- Schedules procedures and tests as ordered by physician.
- Explains Pre-admission testing (PAT) educational information as needed.
- Confirms clearance for procedures and tests as needed.
Equipment/Supplies:
- Demonstrates knowledge and skills related to equipment and supplies.
- Assists in the assembling of equipment and supplies in preparation for examinations and various treatments or procedures to be performed.
- Properly cleans and disinfects instruments/equipment.
- Tests, prepares, and disposes of instrument cleaning solution.
- Correctly sets up the clinic area and prepare treatment rooms for examination/treatment of patients.
- Properly prepares containers for pathology specimens.
- Hands instruments and materials to physician when indicated.
Communications:
- Records and communicates patient information in an accurate and timely manner.
- Completes necessary forms, requisitions, and communications in an accurate and timely manner.
- Demonstrates telephone courtesy.
- Schedules patient appointments with other departments, other hospital staff, and maintains calendars.
- Coordinates surgeon activities/schedules with other hospitals.
- Act as a receptionist, greets patients.
- Answers telephones; receives and delivers messages.
- Provides information and direction, in accordance with HIPAA standards, to hospital staff, other departments, ancillary services and other hospitals.
- Receives messages and directs and/or notifies the appropriate hospital staff or department.
- Communicates patient information to the appropriate hospital staff or department in an accurate and timely manner.
- Transmits reports or requests to the appropriate hospital staff or department.
- Promptly sends messages to other hospital staff or departments.
- Interviews and reviews patients for financial status as appropriate.
- Contacts health insurance agencies for procedure approval.
- Documents approval or non-approval on the patient’s record.
Patient Charts:
- Assembles and maintains patient charts.
- Assures proper identification of individual pages in the patient charts.
- Adds additional chart forms to the patient charts as indicated.
- Records pertinent information and data on the patient charts (i.e., vital signs, health history, medications, etc.).
- Prepares patient chart copies when indicated and distribute to the appropriate hospital staff or department.
- Ensures proper chart disposition with Medical Records.
- Requests patient records from Medical Records when indicated.
- Records pertinent patient information on patient’s chart.
- Charts and documents in a variety of computer systems.
Miscellaneous:
- Assists in the care of the environment and equipment to ensure patient and staff safety.
- Collects and bags soiled linen; transports filled linen bags to the central laundry room.
- Inventories, orders, and puts away medicines, supplies, materials, and equipment for the clinical area.
- Coordinates routine office activities and administrative functions.
- Properly records information in logbooks.
- Completes charge sheets.
- Maintains a clean, neat environment in the clinical rooms and work area.
- Completes work orders for the repair of equipment and/or other problems.
- Monitors expiration dates of medicines, supplies, and equipment monthly. Removes outdated items from service and replaces. Documents monthly monitoring.
- Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
Minimum Education and/or Experience Required:
- Graduate of an accredited nursing program or medical assistant program.
- Minimum one-year experience in an orthopedic clinical setting required.
Additional Qualifications:
- Computer Skills; including keyboarding
- Legible handwriting, ability to print
- Ability to function in a team environment.
- Must possess the ability to deal tactfully with colleagues, patients, family members, visitors, and physicians.
- Must have patience, tact, and cheerful disposition and enthusiasm, as well as willingness to handle difficult situations.
- Strong organizational and time management skills.
- Must be able to read, write, comprehend, and verbally communicate in English fluently.
- Integrity and ability to work independently. Initiative to take on tasks without being told.
- Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
- Adaptive to change, embraces change with optimism.
- Ability to operate technologies and equipment associated with this position.
- Ability to work outside of regularly scheduled hours if needed.
Licensure/Certification Required:
- American Association of Medical Assistants (AAMA) Certified Medical Assistant (CMA) credential or current licensure as a Licensed Practical Nurse (LPN) in the State of Iowa. Other CMA credentials will be considered.
- Basic Life Support (BLS) – BLS is not required for staff with Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) certifications.
- Mandatory Reporter
Physical/Cognitive Requirements:
- Sit: Occasionally
- Stand: Constant
- Walk: Constant
- Lift:
- 10 pounds: Frequent
- 25 pounds: Frequent
- 50 pounds*: Occasionally
- 75 pounds*: Occasionally
- Greater than 100 pounds*: Occasionally
- Carry:
- 10 pounds: Frequent
- 25 pounds: Frequent
- 50 pounds*: Occasionally
- 75 pounds*: Occasionally
- Greater than 100 pounds*: Occasionally
- Push/Pull:
- 10 pounds: Occasionally
- 25 pounds: Occasionally
- 50 pounds*: Occasionally
- 75 pounds*: Occasionally
- Greater than 100 pounds*: Occasionally
- Squat/Kneel/Crouch: Occasionally
- Climb: Never
- Balance: Occasionally
- Twist: Occasionally
- Bend/Stoop: Frequent
- Crawl: Never
- Grasp/Grip: Constant
- Talk: Constant
- Hear: Constant
- See: Constant
- Anything greater than 50 pounds- assist of two or more, or mechanical lift are required.
Environmental Factors:
- May be exposed to communicable diseases due to working in a health care environment.
- Works in a well-illuminated climate-controlled environment.
- Work environment is comfortable, with minimal exposure to physical hazards.
- Moderate noise level when machines/equipment in use but typically quiet environment.
- May come in contact with blood and other body fluids.
Organizational Relationships:
Reports to: Clinic Director with day-to-day guidance from Outpatient Specialty Clinic Coordinator
Employees supervised: None
Floyd County Medical Center is a 25-bed Critical Access Hospital and Rural Health Clinic located in Charles City, Iowa. At FCMC we strive to provide high quality and safe care to our patients, with respect and consideration to their families. We employ over 250 community members who are committed to being a part of this goal. FCMC provides inpatient and skilled nursing care, as well as numerous outpatient services; our emergency room is staffed 24 hours a day, 7 days a week.
Our Mission: To deliver exceptional, personalized healthcare with compassion
Our Vision: To improve the health of our communities through trusted, quality care, every patient every time.
Why choose Floyd County Medical Center?
Comprehensive benefits package including IPERS Retirement Plan and rich health insurance plans comprised of low deductibles and low-cost employee premiums.
Positive workplace culture – work directly with a motivated, compassionate team of professionals that are dedicated to our medical center, our patients, and our community.
Many hands are building the future of healthcare in Floyd County! Floyd County Medical Center broke ground in June 2024 on a $40 million expansion project, the largest of its kind since the hospital was built in 1965. Anticipated completion date is spring of 2026.
Charles City is a charming river town in northeast Iowa
- Small town living with easy access to metro areas
- Family-oriented community with big-city amenities (restaurants, museums, breweries, and more)
- An abundance of recreation including two golf courses, white water rafting, kayaking, disc golf, walking trails, and more
- Excellent school system, unique history, and city culture rich in the arts!
- Excellent cost of living
