Top 439 Customer service supervisor Jobs in Charles Town, Wv

Supervisor - Ramp Airport Operations
United Airlines —Dulles, VA
- $80,235.90 - $98,066.10 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
5d
Online Order Filling Team Supervisor
Walmart —Martinsburg, WV
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
6d
Benefit Programs Supervisor
840-Winchester Dept Of Social Services —Winchester, VA
- $78,478.40 - $95,700.80 a year
- Full-time
- Mid-level
- Office
- Driver's License
Customer Service Supervisor
Wawa, Inc. —Inwood, WV
- $21.00 - $28.30 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
RN House Supervisor (Evening Shift)
Williamsport Health & Rehabilitation Center —Williamsport, MD
- $93,600 - $104,000 a year
- Full-time
- RN License
- Mid-level
- Rehabilitation center
- Health insurance
- Dental insurance
Quick Apply
7h
Electrical Supervisor
Quikrete – Cement —Martinsburg, WV
- Online Application
- 5 years
- High school diploma or GED
- Manufacturing
- Disability insurance
- Health insurance
Quick Apply
Production Supervisor
Carmeuse Lime & Stone —Clear Brook, VA
- Full-time
- Management
- Mid-level
- Office
Cashier/Customer Service
Confidential —Winchester, VA
- From $14 an hour
- Part-time
- Management
- Dealership
- Basic math
Quick Apply
Customer Service Manager
Goodwill of Central & Northern Arizona —Middletown, MD
- From $19.25 an hour
- Email
- Background check
- Pass drug screening
- Maintenance
- Paid holidays
- Health insurance
10d
Plumbing Service Manager
F.H. Furr —Brunswick, MD
- $90,000 - $140,000 a year
- Full-time
- Background check
- Pass drug screening
- Residential
- Health insurance
- Dental insurance
Quick Apply
4d
Case Manager (Service Coordinator)
Service Coordination, Inc —Frederick, MD
- $64,395 - $79,861 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
Quick Apply
14d
Tool & Die Supervisor
Trex Company, Inc —Winchester, VA
- $85,000 - $115,000 a year
- Full-time
- High school diploma or GED
- Team management
- US work authorization
- Wellness program
- Paid holidays
Quick Apply
Manager, Social Services
Connections Health Solutions —Leesburg, VA
- $106,000 - $133,900 a year
- Full-time
- Background check
- LMFT
- RN License
- Paid parental leave
- Health savings account
Quick Apply
Production Team Lead
American Bath Group —Martinsburg, WV
- $19.25 an hour
- Overtime
- Bilingual
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Part-Time Sales Supervisor
LACOSTE —Leesburg, VA
- Part-time
- Mid-level
- High school diploma or GED
- Supervising experience
Quick Apply
11d
Environmental Services Supervisor
National Lutheran Communities & Services —Winchester, VA
- $22 - $28 an hour
- Full-time
- English
- Mid-level
- Office
- 403(b) matching
- Disability insurance
Quick Apply
Construction Site Supervisor
LYNMAR BUILDERS —Stephens City, VA
- $75,000 - $85,000 a year
- Overnight shift
- Construction site
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Program Supervisor
Maryland Support Services —Frederick, MD
- $40,000 - $45,000 a year
- Part-time
- Hybrid work
- Mid-level
- Residential
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
7d
Dispatcher/Customer Service Representative
Varsity Travel —Martinsburg, WV
- $18 - $20 an hour
- Full-time
- Background check
- Spanish
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
Security Site Supervisor - Armed
Allied Universal —Leesburg, VA
- $26 an hour
- Full-time
- Customer service
- Military
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply

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Supervisor - Ramp Airport Operations

United Airlines -
Dulles, VA

Apply Now

Job Details

Full-time
$80,235.90 - $98,066.10 a year
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance

Qualifications

Team supervision
Managing teams in a customer support role
Workplace dispute resolution
High school diploma or GED
Leading team collaboration initiatives
Technical Proficiency

Full Job Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or area.

Lead and engage front-line teams to deliver exceptional customer service and on-time, high-quality products; conduct briefings, set clear expectations, and maintain strong team communications across shifts. Assign and delegate tasks appropriately; provide ongoing coaching, recognition, and skill development focused on service and operational excellence. Identify issues and apply structured problem solving; develop and execute action plans to address performance or behavior gaps (e.g., dependability, attendance, job quality). Monitor team performance and customer interactions to ensure compliance with company standards, safety protocols, and service goals. Administer corrective actions and document performance issues, investigations (e.g., safety, complaints), and high performance in the case management system.
Review key metrics, conduct trend analyses, and lead performance dialogues to drive continuous improvement and accountability. Develop and implement standard work processes; ensure effective shift turnover and operational alignment.
Participate in peer, safety, and accident review boards; address and resolve inappropriate behavior with clear, actionable feedback.
Serve as a subject matter expert on service delivery, company procedures, and union guidelines; provide technical guidance as needed.
Partner with Business Partners to support shared goals and ensure consistent service delivery.
Complete required documentation, attend team and leadership meetings, support collateral projects, and manage communications (e.g., email, voicemail follow-up).

Qualifications

What’s needed to succeed (Minimum Qualifications):

High school diploma or equivalent
2+ years’ experience in an operations or fast-paced business environment or successful completion of a company-sponsored training program
Experience leading teams and delivering customer service
Strong written, verbal, and interpersonal communication skills
Proven ability in conflict resolution, decision-making, and team leadership
Proficient in IT systems and job-relevant software
Demonstrated strengths in business acumen, continuous improvement, and customer focus
Strong sense of accountability, teamwork, motivation, and safety orientation
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Bachelor's degree or related experience
Union experience

The base pay range for this role is $80,235.90 to $98,066.10.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]

Apply Now

Refine Your Search

customer service supervisor jobs in charles town, wv

Supervisor - Ramp Airport Operations

Online Order Filling Team Supervisor

Benefit Programs Supervisor

Customer Service Supervisor

RN House Supervisor (Evening Shift)

Electrical Supervisor

Production Supervisor

Cashier/Customer Service

Customer Service Manager

Plumbing Service Manager

Case Manager (Service Coordinator)

Tool & Die Supervisor

Manager, Social Services

Production Team Lead

Part-Time Sales Supervisor

Environmental Services Supervisor

Construction Site Supervisor

Program Supervisor

Dispatcher/Customer Service Representative

Security Site Supervisor - Armed

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