Top 29 Help desk Jobs in Charleston, Wv

Help Desk Analyst 1 - (PATH IE)
West Virginia Department of Human Services —Charleston, WV
- $35,702 - $61,628 a year
- Temporary
- Hybrid work
- Computer science
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
7d
Help Desk Analyst 1
State of West Virginia —Kanawha County, WV
- $35,702 - $61,628 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
7d
Help Desk Support
City National Bank of WV —Cross Lanes, WV
- Full-time
- Research
- Office
- Computer networking
- Paid parental leave
- Health insurance
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Help Desk Analyst 1
West Virginia —Charleston, WV
- $35,702 - $61,628 a year
- Online Application
- Mid-level
- Fingerprint clearance
- Communication skills
6d
Desktop Support Analyst
CAMC Health System —Charleston, WV
- Overtime
- Mid-level
- High school diploma or GED
- Organizational skills
20h
Desktop Support Analyst
Mon Health —Charleston, WV
- Overtime
- Mid-level
- High school diploma or GED
- Organizational skills
22h
Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.
Mon Health —Charleston, WV
- Overtime
- Mid-level
- High school diploma or GED
- Organizational skills
Level 1 – Service Desk Technician
Next Level Technologies —Charleston, WV
- Mid-level
Customer Service/Tech Support
ibex Limited —Charleston, WV
- 18 years or older
- Residential
- Typing
- Paid training
Associate-Work Place Services
Coforge Ltd. —Charleston, WV
- $16 - $17 an hour
- Mid-level
- Windows
- In-person
- Health insurance
- 401(k)
9d
Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Mid-level
- High school diploma or GED
- Organizational skills
8d
Technical Support Rep I
Shentel —Charleston, WV
- $29,000 - $39,000 a year
- Online Application
- Residential
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
Level 3 – Service Desk Technologist
Next Level Technologies —Charleston, WV
- Azure
- Windows
- Linux
System Service Technician (IT-Focused)
KANAWHA SCALES & SYSTEMS LLC —Poca, WV
- $24 - $28 an hour
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Dynamic Server Support
Worldwide TechServices —Charleston, WV
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
10d
Operations Technical Specialist (Commercial/Personal Insurance)
Insurance Office of America, Inc. —Charleston, WV
- $60,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Saint Albans, WV
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
3d
SOLAR PV Support Specialist - Solar Experience IS A MUST
EDGE Energy —United States
- $21 - $23 an hour
- Full-time
- Mid-level
- Residential
- Travel
- Health insurance
- Dental insurance
Quick Apply

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Help Desk Analyst 1 - (PATH IE)
West Virginia Department of Human Services —Charleston, WV
This role acts as a liaison between end users and technical teams, ensuring effective communication and resolution of system-related concerns.
$35,702 - $61,628 a year
Quick Apply
7d
Help Desk Analyst 1
State of West Virginia —Kanawha County, WV
This role acts as a liaison between end users and technical teams, ensuring effective communication and resolution of system-related concerns.
$35,702 - $61,628 a year
7d

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IT Field Tech Support
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Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Schedule:* Monday – Friday | Day Shift.
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Product Specialist
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2+ years of experience in a customer-facing product support, implementation, technical account management, or help desk role — or equivalent experience in a…
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help desk jobs near charleston, wv

Help Desk Analyst 1 - (PATH IE)

West Virginia Department of Human Services -
Charleston, WV

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Job Details

Temporary | Full-time
$35,702 - $61,628 a year
7 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Computer operation
High school diploma or GED
Technical Proficiency

Full Job Description

The Office of Management Information Services is seeking a knowledgeable and detail-oriented Held Desk Analyst to serve as a statewide contact for program content and functional use of the People's Access To Help Integrated Eligibility (PATH IE) system. This role acts as a liaison between end users and technical teams, ensuring effective communication and resolution of system-related concerns.

Key Responsibilities:

Serve as a statewide contact for guidance on the PATH IE system, including PATH Family Assistance (FA), PATH Child Support (CS), and PATH Child Welfare (CW).
Act as a liaison between end users and technical teams, including programmers and database administrators.
Assist with program content and functional use of the PATH IE system to support users effectively.
Test new applications and updated versions of existing software to ensure functionality and user compatibility.
Provide input on system improvements, troubleshooting issues, and ensuring optimal system performance.
Deliver training and support to users, ensuring they have the necessary knowledge to utilize the PATH IE system efficiently. Collaborate with stakeholders to analyze system needs and implement enhancements.

Ideal Candidate:

Working knowledge of PATH FA, PATH CS, and PATH CC/CW systems.
Experience in user support, system troubleshooting, or software testing.
Strong communication skills to effectively interact with end users and technical teams.
Ability to analyze system functionality and identify areas for improvement.
Proven experience navigating ServiceNow or similar ticketing systems to manage incident lifecycles, service requests, and documentation.
Proficiency in softphone interfaces and cloud-based communication platforms; ability to manage high-volume call queues while maintaining digital records.

#INDLP

This position requires access to highly confidential data (PHI/PII). Candidates must be able to satisfy rigorous security screening requirements, including an extensive background investigation and fingerprint-based criminal history check, to ensure compliance with data protection standards.

This position is fully onsite in Charleston, WV. We are not able to offer remote or hybrid schedules.

Minimum Qualifications:

Training: Graduation from a standard high school or the equivalent.

Experience: Three years of full-time or equivalent part-time paid experience working with personal computers. Must have a working knowledge of at least two of the supported software products.

Substitution: Twelve semester hours in computer science and one year of full-time or equivalent part-time paid experience working with personal computers and working knowledge of at least two of the supported software products may substitute for the required experience.

Job Types: Full-time, Temporary

Pay: $35,702.00 - $61,628.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance

Application Question(s):

This position is fully onsite. Are you willing to work full-time in an onsite setting?

Education:

High school or equivalent (Required)

Experience:

Computer: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in charleston, wv

Help Desk Analyst 1 - (PATH IE)

Help Desk Analyst 1

Help Desk Support

Help Desk Analyst 1

Desktop Support Analyst

Desktop Support Analyst

Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.

Level 1 – Service Desk Technician

Customer Service/Tech Support

Associate-Work Place Services

Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.

Technical Support Rep I

Level 3 – Service Desk Technologist

System Service Technician (IT-Focused)

Dynamic Server Support

Operations Technical Specialist (Commercial/Personal Insurance)

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

SOLAR PV Support Specialist - Solar Experience IS A MUST

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