Rosemary & Rye is seeking an experienced Event Operations Manager to lead the execution of our events from staffing through on-site delivery. This role oversees our team of 1099 event staff, including servers, bartenders, event chefs, and event leads, ensuring every event is properly staffed, well-organized, and executed to the high standards our clients expect.
As a hands-on leader, you'll oversee recruiting, hiring, scheduling, training, and developing our event team while serving as the operational bridge between Sales, the kitchen, warehouse, and front-of-house staff. You'll own on-site execution, support Event Leads, refine systems and processes, and help ensure every event runs smoothly from start to finish.
To succeed in this role, you'll need several years of experience in event operations, hospitality management, or a similar leadership position. Strong organizational skills, excellent communication, sound decision-making, and the ability to thrive in a fast-paced, deadline-driven environment are essential.
This is a great opportunity for someone who enjoys building high-performing teams, creating efficient systems, and leading from the front. If you're energized by live events, love solving problems in real time, and take pride in delivering exceptional experiences, we'd love to meet you.
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Key Responsibilities
Include but are not limited to:
- Recruit, hire, onboard, and manage a roster of 1099 event staff, including servers, bartenders, event chefs, and event leads
- Build staffing plans and schedules for all events
- Lead on-site event execution by reviewing BEOs, briefing Event Leads, and resolving operational challenges as they arise
- Coach and develop Event Leads while maintaining high standards of professionalism, service, and accountability across the event team
- Represent Event Operations during weekly BEO meetings and serve as the primary communication link between event staff, kitchen leadership, the Warehouse Manager, and Sales
- Develop and refine SOPs, training programs, and operational checklists to support consistency and growth
- Coordinate weekly truck and driver schedules with the Warehouse Manager
- Track equipment inventory and ensure all event equipment is properly transported, returned, and accounted for
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Qualifications
- 3-5+ years of experience in event operations, hospitality management, or a related leadership role
- Experience recruiting, scheduling, and managing hourly or contract-based teams
- Strong organizational, communication, and leadership skills
- Ability to make confident decisions in a fast-paced, deadline-driven environment
- Experience with scheduling or staffing software (Nowsta preferred)
- Valid driver's license with a clean driving record
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Preferred Qualifications
- Catering or off-premise hospitality management experience
- Experience developing SOPs or training materials
- Knowledge of HR best practices
- Front-of-house service experience
- Experience collaborating with kitchen and back-of-house teams
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Schedule Requirements
- This is a full-time, 40-hour-per-week position with a flexible schedule based on the event calendar
- Regular evening and weekend availability is required
- Increased evening and weekend availability is required during peak seasons from March through May and September through November
- Some holiday availability may be required
- On-site attendance and active participation at events are essential functions of this role
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Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift up to 50 pounds
- Comfortable working in both indoor and outdoor event environments
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Compensation
- Base Salary: $50,000 - $55,000
- PLUS training, onsite and event pay
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At R&R we take pride in our company culture. Our goal is to help every employee not only be successful in their role but to feel valued and supported in their day-to-day. Our relationship-driven approach doesn't end with our clients but rather extends to everything that we do. We believe in accountability, radical candor, and in playing as hard as we work (and we work hard). The right candidate for our team will not only meet the job qualifications but share similar values in the workplace.
*Rosemary & Rye is an inclusive caterer - Not only do we encourage candidates of any ethnicity, gender, age, religion, orientation, and/or ability to apply for this position but we are also committed to serving our diverse clientele base with equality, compassion and respect.
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- This position requires evening and weekend availability due to the nature of events. Are you able and willing to work evenings and weekends as part of your regular schedule?
- Have Included a Cover Letter with Resume
Experience:
- Hospitality management: 3 years (Preferred)
Ability to Commute:
- Charleston, SC 29414 (Required)
Work Location: In person
