Top 576 Customer care lead Jobs in Charleston, Sc

Store Lead
The Men's Wearhouse, LLC —North Charleston, SC
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Dog Daycare Shift Lead
Dog Tired Pet Services —Charleston, SC
- $15 - $17 an hour
- Part-time
- Background check
- 18 years or older
- CPR Certification
- Paid training
- Dental insurance
Quick Apply
CNA Hospice Aide
Crescent Hospice —North Charleston, SC
- $15 - $19 an hour
- Full-time
- CPR Certification
- Customer service
- BLS Certification
- Health insurance
- Dental insurance
Merchandising Lead
Sam's Club —North Charleston, SC
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
4d
Customer Care Lead
Juliska —North Charleston, SC
- Mid-level
- Office
- Continuous improvement
Quick Apply
Quality Manager - Customer
Rolls-Royce —North Charleston, SC
- $111,868 - $181,786 a year
- Full-time
- 3 years
- Master's degree
- Doctor of Philosophy
- Paid parental leave
- Health savings account
20h
Airport Lounge Host
Hyde Park Hospitality —North Charleston, SC
- $19 an hour
- Weekends as needed
- Background check
- Bar
- 18 years or older
- Disability insurance
- Health insurance
Quick Apply
(USA) Stocking 2 Coach
Walmart —North Charleston, SC
- $65,000 - $100,000 a year
- High school
- Inventory management
- Bachelor of Science
- Paid jury duty
- Disability insurance
6d
Spa Associate
Hand & Stone - 1133 Savannah Hwy - Charleston, SC —Charleston, SC
- $15 - $21 an hour
- Full-time
- Sales
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Lead Warehouse Technician
Trane Technologies —Charleston, SC
- $22.93 - $27.18 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
Real Estate Receptionist - Full Time
Kiawah Island Real Estate —Johns Island, SC
- Full-time
- Office
- Administrative experience
- Military encouraged
- Free parking
- Wellness program
Quick Apply
1d
Temporary Administrative Assistant (F/T*)
College of Charleston —Charleston, SC
- $22 - $25 an hour
- Temporary
- Background check
- CPR Certification
- Microsoft Outlook
- Disability insurance
- Health insurance
14d
coach/ops mgr trainee
Walmart —Charleston, SC
- $31.25 - $38.46 an hour
- High school
- Inventory management
- Bachelor of Science
- Paid jury duty
- Disability insurance
Quality Assurance Analyst
IFAS LLC —Charleston, SC
- $49,000 - $61,000 a year
- 8 hour shift
- Writing skills
- Mid-level
- Office
Quick Apply
6d
Clean Team Lead
Walmart —Mount Pleasant, SC
- $21 - $34 an hour
- Full-time
- High school
- Sanitation
- Mid-level
- Paid jury duty
- Disability insurance
12d
Practice Manager - Primary Care
Roper St. Francis Healthcare —Charleston, SC
- Monday to Friday
- BLS Certification
- Primary Care
- Mid-level
- Health savings account
- Disability insurance
11d
Customer Contact Leader
Belmond —North Charleston, SC
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Paid holidays
- Disability insurance
Quick Apply
Food & Consumables Coach
Walmart —North Charleston, SC
- $65,000 - $100,000 a year
- High school
- Inventory management
- Bachelor of Science
- Paid jury duty
- Disability insurance
11d
Urgent Care Area Manager
CareNow —Charleston, SC
- Full-time
- Urgent Care
- Pass drug screening
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Contact Center Service Representative
South Carolina Federal Credit Union —North Charleston, SC
- Online Application
- High school diploma or GED
- In-person
- 1 year
- Employee assistance program
- Gym membership

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Store Lead

The Men's Wearhouse, LLC -
North Charleston, SC

Quick Apply

Job Details

Qualifications

Managing retail teams
Sales team management
Video conferencing software
Productivity software
Video conferences (communication methods)
POS systems
Video conferencing systems operation
Staff development

Full Job Description

Reports to Store Manager:
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.

To be successful in this role the role you will:

Inspire store team to achieve their best performance
Execute to maximize growth and potential
Create an engaged and inclusive store environment
Elevate the customer experience through operational excellence
Exceed customer expectations in all interactions

Leadership:

Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
Models company values and leads by example as an active coach.
Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:

Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
Understands how to leverage store reports to understand decisions made to drive the store business.
Participates in driving business outreach opportunities and communicates leads to Store Manager.
Identifies performance opportunities and partners with management team to contribute to development plans.

Operational Excellence:

Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
Assists management team with training store staff on all internal operational functions as assigned.
Stays informed on corporate communication, directives, initiatives, policies and procedures.
Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

Workplace:

Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
Supports a culture of learning and development, ensuring training tools are leveraged.
Serves as a role model to all store team members and provide enthusiastic motivational leadership.
Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

Customer Experience:

Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
Leverages customer feedback to prevent or resolve customer concerns.
Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

Minimum of 1 year of Retail or Sales experience.
Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
Self-motivated, results oriented, strategic thinker.
Strong organizational and leadership skills.
Excellent written and verbal communication skills.
Demonstrates active listening and problem-solving skills.
Proven ability to train and develop high performing store teams.
Proficient in technology systems, applications, Microsoft Office, and video conferencing.
Ability to operate a computer and POS System.

Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

#MP

Application Question(s):

Employment Authorization: Are you eligible to work in the United States and able to provide proof of your eligibility?
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By entering your mobile number and submitting your application, you confirm that you have read and agree to Tailored Brands Mobile Terms and give your consent to receive recurring automated job-related messages (e.g. your application and job opportunities) to your mobile phone number provided from Tailored Brands. You may opt-out at any time by replying STOP to any message or by calling contacting customer care at 800-851-6744. Message frequency varies. Message and data rates may apply. Do you agree to the contact consent?

Work Location: In person

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Refine Your Search

customer care lead jobs in charleston, sc

Store Lead

Dog Daycare Shift Lead

CNA Hospice Aide

Merchandising Lead

Customer Care Lead

Quality Manager - Customer

Airport Lounge Host

(USA) Stocking 2 Coach

Spa Associate

Lead Warehouse Technician

Real Estate Receptionist - Full Time

Temporary Administrative Assistant (F/T*)

coach/ops mgr trainee

Quality Assurance Analyst

Clean Team Lead

Practice Manager - Primary Care

Customer Contact Leader

Food & Consumables Coach

Urgent Care Area Manager

Contact Center Service Representative

I want to receive the latest job alert for customer care lead in charleston, sc

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