Top 300 Customer experience agent Jobs in Charleston, Sc

Front Desk Concierge (Overnight)
Stratton Amenities —Charleston, SC
- $17 an hour
- Part-time
- Bilingual
- Residential
- Hotel
13d
Front Desk Agent $16-18/hr
Charleston Harbor Resort and Marina —Mount Pleasant, SC
- $16 - $18 an hour
- Part-time
- Background check
- Inventory management
- Pass drug screening
- Free parking
- Health insurance
Quick Apply
Sales Pros: Transition to Real Estate (Training+Mentorship+Leads) Commission w/six-figure potential
THEREALESTATEEXPERTS.COM —Charleston, SC
- $50,000 - $250,000 a year
- Full-time
- Background check
- Hospitality
- Customer service
- Flexible schedule
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (SC)
Bankers Life —Charleston, SC
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Financial Services Professional - Hybrid Remote (SC)
Bankers Life —Charleston, SC
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Windy Plank - State Farm Agent —Charleston, SC
- $45,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Airport Agent - Customer Service
Envoy Air Inc. —Charleston, SC
- $18.30 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
6h
Banking Associate (30) James Island
TD Bank —Charleston, SC
- $22.00 - $27.75 an hour
- Part-time
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Front Desk Agent
Meeting Street Inn —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
Receptionist - State Farm Agent Team Member
Ashby Clark - State Farm Agent —Summerville, SC
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Airport Customer Service Agent - CHA MX
Unifi Aviation, LLC —Charleston, SC
- $17 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
AM Front Desk Agent (7a - 1p) Monday - Friday
Springhill Suites by Marriott Charleston Airport & Convention Center —North Charleston, SC
- $16.00 - $16.50 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Sr Svc Agent/Non-Driver-4
FedEx —North Charleston, SC
- From $21.24 an hour
- Part-time
- No experience needed
- Ability to lift 50 pounds
- Entry level
7d
Receptionist - State Farm Agent Team Member
Mary Joseph - State Farm Agent —Charleston, SC
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
8d
Front Desk Agent
Elliott House Inn —Charleston, SC
- Full-time
- English
- Mid-level
- Hotel
Front Desk Agent
Hyatt House Charleston Historic District —Charleston, SC
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Cassie Ballard - State Farm Agent —Charleston, SC
- $45,000 - $80,000 a year
- Full-time
- Office
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Perry Metzler - State Farm Agent —Charleston, SC
- $40,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Front Desk Agent
The Loutrel —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
13d
Front Desk Agent (Part Time)
Hyatt House Charleston Historic District —Charleston, SC
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply

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Front Desk Concierge (Overnight)

Stratton Amenities -
Charleston, SC

Apply Now

Job Details

Part-time | Full-time
$17 an hour
13 days ago

Qualifications

High school diploma or GED

Full Job Description

Overnight Concierge | Front Desk Agent (Overnight)

Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment and condominium communities. Our mission is to deliver an elevated residential experience through warmth, professionalism, and attentive service, while ensuring residents feel comfortable, supported, and secure always.

Position Overview

We are seeking a professional, dependable, and hospitality-focused Overnight Concierge / Front Desk Agent to represent the community during overnight hours at a luxury residential high-rise.

This role is ideal for a hospitality professional who thrives in a calm, composed environment and understands that overnight operations require both elevated service and strong situational awareness. The Overnight Concierge is responsible for delivering a warm and polished guest experience while also supporting overnight operations such as monitoring activity, conducting walkthroughs, responding to resident concerns, and documenting incidents as needed. During overnight hours, this role plays a critical part in maintaining order, professionalism, and continuity until the daytime team arrives.

Schedule and Employment Type

Overnight shifts, including weekends and holidays
Full-time and part-time positions available

What We Offer

Competitive hourly pay
Stable and consistent overnight schedules
Professional, supportive, and team-oriented work environment
Performance-based recognition and rewards
Opportunity to work in luxury residential communities
Growth opportunities within hospitality and residential services

Key Responsibilities

Welcome residents and guests with professionalism, warmth, and discretion during overnight hours
Serve as the primary overnight front desk representative and point of contact for the community
Deliver anticipatory, hospitality-driven service while managing overnight operations
Conduct routine walkthroughs of common areas, amenities, and the property to ensure cleanliness, safety, and policy compliance
Monitor lobby activity, surveillance cameras, and building access points to support a secure and comfortable environment
Respond calmly and professionally to overnight resident concerns, including noise complaints, access issues, and general disturbances
De-escalate situations when appropriate and escalate concerns according to established protocols
Accurately document incidents, complaints, and unusual activity through detailed incident reports and shift logs
Answer, screen, and route phone calls using polished and professional telephone etiquette
Accurately log, secure, and manage resident packages and perform package inventory audits
Assist residents with reasonable requests including directions, amenity access questions, transportation coordination, and general inquiries
Enforce community policies consistently, professionally, and discreetly
Maintain confidentiality and exercise sound judgment at all times
Ensure the front desk, lobby, and common areas remain clean, organized, and presentable
Provide clear and thorough hand off notes to oncoming team members

Position Requirements

Previous experience in hospitality, concierge services, front desk operations, hotels, luxury residential communities, night audit, or upscale customer service
Minimum of 1 to 2 years of experience delivering exceptional guest or resident service
Excellent verbal and written communication skills
Strong problem-solving skills and ability to remain composed under pressure
Calm, reliable, and professional demeanor, especially during overnight hours
Strong interpersonal skills with a hospitality-first mindset
Organized, proactive, and self-motivated with strong attention to detail
Ability to multitask and prioritize in a dynamic overnight environment
Takes pride and ownership in both the position and the property
Maintains a neat, polished, and professional appearance
Ability to work overnight shifts, weekends, and holidays
Comfortable working independently while following established protocols

Preferred Qualifications

Experience as a hotel night auditor, overnight concierge, or overnight front desk agent
Experience in luxury residential, boutique hotel, or upscale hospitality environments
Experience handling incident reports, noise complaints, and overnight resident concerns
Familiarity with access control systems, surveillance monitoring, and package management tools
Bilingual skills are a plus

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer. We believe diversity and inclusion are essential to delivering exceptional hospitality and building meaningful connections. We encourage applicants from all backgrounds who are passionate about service excellence and professional responsibility to apply.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

customer experience agent jobs in charleston, sc

Front Desk Concierge (Overnight)

Front Desk Agent $16-18/hr

Sales Pros: Transition to Real Estate (Training+Mentorship+Leads) Commission w/six-figure potential

Entry Level Insurance Sales Agent - Hybrid Remote (SC)

Financial Services Professional - Hybrid Remote (SC)

Customer Relations Representative - State Farm Agent Team Member

Airport Agent - Customer Service

Banking Associate (30) James Island

Front Desk Agent

Receptionist - State Farm Agent Team Member

Airport Customer Service Agent - CHA MX

AM Front Desk Agent (7a - 1p) Monday - Friday

Sr Svc Agent/Non-Driver-4

Receptionist - State Farm Agent Team Member

Front Desk Agent

Front Desk Agent

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Front Desk Agent

Front Desk Agent (Part Time)

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