Top 14 Incident manager Jobs in Charleston, Sc

T4 Incident Manager
Ghostpunch Games —Charleston, SC
- Mid-level
- Communication skills
14d
HSE Region Manager - Southeast
Depot Connect International —North Charleston, SC
- $110,000 - $125,000 a year
- Full-time
- 5 years
- Travel
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Network Engineer
MSC Mediterranean Shipping Company S.A. —Mount Pleasant, SC
- Full-time
- Hybrid work
- System design
- English
- Mid-level
- Health savings account
- Health insurance
IT Business Analyst
Mercedes-Benz Group AG —Charleston, SC
- On call
- Computer science
- Computer Science
- Research
- 401(k) matching
Operations / Service Delivery Lead
Athena Consulting Group —Charleston, SC
- Monday to Friday
- Management
- Senior level
SIEM/SOAR Engineer
Valiant Solutions, LLC —Charleston, SC
- Full-time
- System design
- Research
- Mid-level
MSP Level 2 Technician
TeamLogic IT, Mt Pleasant, SC —Park Circle, SC
- $35,000 - $65,000 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Paid time off
Quick Apply
12d
Firefighter
Charleston County —Awendaw, SC
- $45,495 - $49,953 a year
- Full-time
- Background check
- 18 years or older
- CPR Certification
- Disability insurance
- Dental insurance
Nightclub Security Downtown Charleston, SC
DTOWNVIP SECURITY —Charleston, SC
- $18 - $25 an hour
- Part-time
- Background check
- Bar
- Heavy lifting
- Flexible schedule
Quick Apply
4d
FIRE CAPTAIN - 5/28/26
Charleston County —Awendaw, SC
- $18.17 an hour
- Full-time
- CPR Certification
- 3 years
- Driver's License
- Disability insurance
- Dental insurance

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T4 Incident Manager
Ghostpunch Games —Charleston, SC
Experience in incident coordination, escalation management, service operations, player support, trust and safety, or technical support.
14d

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T4 Incident Manager

Ghostpunch Games
Charleston, SC

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Job Details

14 days ago

Qualifications

Project stakeholder communication
Cross-functional communication
Stakeholder management

Full Job Description

Description

About The Role

SIDE is looking for a Player Support Incident Manager to support a confidential gaming support programme.

This role is suited to someone who can coordinate quickly, communicate clearly, and bring structure to high-impact support situations, volume spikes, emerging issues, and player-impacting incidents.

You will work across Player Support, Operations, Team Leads, escalation teams, and stakeholder groups to support incident response, queue impact, communication alignment, and post-incident learning.

What You’ll Be Doing

Monitor support activity for volume spikes, emerging issue patterns, or incident signals.
Coordinate the support-side response during active incidents or high-severity events.
Work with operational, technical, communication, and vendor teams to align actions.
Support player-facing messaging where required and aligned to approved communication guidance.
Help direct support resources during incident surges to protect service continuity.
Support queue prioritisation decisions where required.

Requirements

What You’ll Need

Experience in incident coordination, escalation management, service operations, player support, trust and safety, or technical support.
Ability to remain calm and structured during high-pressure situations.
Strong communication skills across operational and stakeholder groups.
Confidence reviewing queue trends, support impact, and emerging issue patterns.
Strong documentation and follow-up discipline.
Ability to prioritise work during player-impacting events.
Experience working with operational reporting, escalation paths, or service management processes is helpful.

Keys For Success

Detect and triage emerging support issues quickly.
Coordinate response activity across teams and stakeholders.
Protect service continuity during support surges.
Keep communication clear, timely, and aligned.
Turn incident learning into practical operational improvements.

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incident manager jobs in charleston, sc

T4 Incident Manager

HSE Region Manager - Southeast

Network Engineer

IT Business Analyst

Operations / Service Delivery Lead

SIEM/SOAR Engineer

MSP Level 2 Technician

Firefighter

Nightclub Security Downtown Charleston, SC

FIRE CAPTAIN - 5/28/26

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