Top 629 Customer experience manager Jobs in Charleston, Wv

Sales Manager
Confidential —Charleston, WV
- $75,000 - $90,000 a year
- Full-time
- Background check
- Construction site
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
General Manager - Corrections
Aramark —Charleston, WV
- Sales
- Customer service
- Analysis skills
District Sales Manager
Premium Retail Services —South Charleston, WV
- $70,000 - $80,000 a year
- Weekends as needed
- Inventory management
- Merchandising
- Mid-level
- Paid training
- Disability insurance
Quick Apply
1d
Territory Sales Manager-Medicare
American Republic Insurance Services —Charleston, WV
- $75,000 - $120,000 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
Key Account Manager
Dasco HME LLC —Charleston, WV
- Weekends as needed
- Microsoft Excel
- Office
- Residential
- Paid holidays
- Health insurance
Lead Help Desk Technician
Associated Systems Professionals, LLC —South Charleston, WV
- $32,000 - $40,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
18h
Retail Project Supervisor
Driveline —Charleston, WV
- $45,000 - $47,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Project management
- Health insurance
- Dental insurance
Quick Apply
Sales Manager
TQL —Charleston, WV
- Full-time
- Customer service
- Mid-level
- Bachelor's degree
- Relocation assistance
- Health insurance
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Wireless Sales Lead - Retail Expert
PRE-US —Hurricane, WV
- $18 - $22 an hour
- Weekends as needed
- Background check
- 18 years or older
- Ability to walk for extended periods
- Paid training
- Mileage reimbursement
Quick Apply
3d
General Manager (Pump, Power & HVAC)
EquipmentShare —Charleston, WV
- Background check
- Clean driving record
- Pass drug screening
- Profit sharing
- Paid holidays
Quick Apply
8d
Commercial Lines Account Manager
Blue Ridge Risk Partners —Charleston, WV
- $42,000 - $55,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Account Manager - Final Control
Equipment & Controls, Inc. —Charleston, WV
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Profit sharing
- Cell phone reimbursement
Quick Apply
Construction Field Supervisor
Great Day Improvements: A Family of Brands —Charleston, WV
- $25 an hour
- Full-time
- Construction site
- Mid-level
- Driver's License
- Paid time off
- Opportunities for advancement
9d
Lead Transmission Line Engineer
Leidos —Charleston, WV
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Lead Installer Windows/Doors- Morgantown - relocation assistance offered
Renewal by Andersen —Charleston, WV
- $25.20 - $37.80 an hour
- Full-time
- Construction site
- 5 years
- Mid-level
- Profit sharing
- Relocation assistance
Quick Apply
Maintenance Manager
Service Wire —Culloden, WV
- Full-time
- Engineering
- 8 years
- Supervising experience
- Profit sharing
- Paid holidays
Quick Apply
Construction Foreman / Site Leader
United Talent Staffing —Hurricane, WV
- From $20 an hour
- Online Application
- Background check
- Clean driving record
- Construction site
- Free parking
- Health insurance
Quick Apply
9d
Account Manager - State Farm Agent Team Member
Wade Walters - State Farm Agent —Nitro, WV
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- Opportunities for advancement
Quick Apply
Environmental Services - Manager in Training
Healthcare Services Group, Inc. —Charleston, WV
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Employee stock purchase plan
- Health insurance
1d
Restaurant Manager - Now Hiring - Cook Out -Charleston- Growth Opportunities
Cook Out Restaurant —Charleston, WV
- From $48,000 a year
- Full-time
- Management
- Fast casual restaurant
- Restaurant management
- Health insurance
- Dental insurance
Quick Apply

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customer experience manager jobs near charleston, wv

Sales Manager

Confidential
Charleston, WV

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Sales management
Managing sales strategy or development teams
Employee relationship building
Sales team management
Performance management
Team development
Driver's License
Construction industry experience
Sales coaching
Managing sales commissions
In-home experience
Sales leadership
Consultative selling
Stakeholder relationship building
B2C business model

Full Job Description

About the Opportunity

We are an established specialty residential contractor built on integrity, quality workmanship, and doing what's right for our customers. As we continue to grow, we're looking for an experienced Sales Manager to lead and develop our sales team.

In this role, you'll lead an established team of sales professionals who are engaged, coachable, and eager to continue growing. Your focus will be helping them strengthen their technical knowledge, develop their sales skills, and continue building a culture of accountability, teamwork, and continuous improvement.

We believe our people are our greatest asset. We invest heavily in training, leadership development, and creating an environment where employees can build long-term careers while making a meaningful impact for our customers.

If you enjoy developing people as much as driving results, we'd love to talk.

Why You'll Enjoy This Opportunity

Lead an established sales team that values coaching and continuous improvement.
Focus on developing people rather than carrying an individual sales quota.
Partner closely with ownership and leadership to shape the future of the sales organization.
Join a stable company with a long-standing reputation for quality, integrity, and customer service.
Help build a sales organization known for technical expertise, professionalism, and an exceptional customer experience.

What You'll Spend Your Time Doing

Coach and develop an established sales team through regular ride-alongs, one-on-one coaching, and ongoing feedback.
Lead weekly sales meetings focused on technical training, sales development, and accountability.
Recruit, interview, onboard, and mentor new sales team members.
Review sales opportunities and contracts while helping the team improve both sales performance and the customer experience.
Partner closely with Operations and Production to ensure projects are sold accurately and customers are set up for success.
Monitor key performance indicators and use data to identify coaching opportunities and improve team performance.
Foster a culture where communication, learning, and continuous improvement are part of the team's everyday routine.

What Success Looks Like

Within Your First 90 Days

Build trust and credibility with the sales team.
Learn the company's products, services, systems, and sales process.
Begin leading weekly sales meetings and conducting ride-alongs with team members.
Establish yourself as a coach and resource for the team.

Within Six Months

Implement a consistent coaching rhythm through ride-alongs and documented feedback.
Establish an ongoing technical training plan that strengthens the team's product knowledge and confidence.
Confidently review and approve sales opportunities while continuing to develop the team.
Build strong working relationships across Sales, Operations, and Production.

Long-Term Success

Develop a sales organization known for technical expertise, accountability, and an outstanding customer experience.
Recruit, develop, and retain top sales talent.
Continue strengthening a culture built on teamwork, continuous learning, and professional development.
Help the company achieve its long-term growth objectives.

What We're Looking For

We're looking for a leader who enjoys helping others succeed and understands that great sales teams are built through consistent coaching, clear expectations, and strong leadership.

The ideal candidate will have:

Experience leading and coaching a residential, in-home, or consultative sales team.
Construction, home improvement, building materials, or another related industry background.
A proven ability to coach, mentor, and hold people accountable.
Strong communication and relationship-building skills.
Experience recruiting, interviewing, and onboarding sales professionals.
Comfort using CRM systems, sales reporting, and performance metrics to guide coaching and decision-making.
A collaborative leadership style and a genuine interest in developing people.

Compensation & Benefits

Base salary: $75,000–$90,000, depending on experience
Quarterly performance bonus opportunity
Target total annual compensation: $100,000–$140,000
Comprehensive benefits package
Ongoing leadership development and professional training
Opportunity to make a meaningful impact within an established and growing organization

We believe great teams are built through strong leadership, continuous learning, and a commitment to helping people succeed. The right person for this role will have the opportunity to make a lasting impact—not only on the sales team, but on the continued growth of the company.

If you're looking for a leadership opportunity where you can coach, develop, and inspire others while contributing to a company that values integrity, teamwork, and long-term success, we'd welcome the opportunity to connect.

Confidential Hiring Process

This is a confidential search. To protect the privacy of both our company and applicants, additional information about the organization and the opportunity will be shared with qualified candidates as they move forward in the interview process.

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

This role is focused on coaching, accountability, and developing a high-performing sales team rather than carrying an individual sales quota. Does this align with the type of leadership role you're looking for?
Are you comfortable regularly conducting field ride-alongs at residential job sites, coaching sales representatives in customers' homes, and leading weekly sales and technical training sessions?
Describe a specific coaching moment from a field ride-along that led to measurable improvement in a salesperson's performance. What did you observe, what feedback did you provide, and what was the result?
Do you have experience leading an in-home sales team in home improvement or a closely related industry (e.g., windows, doors, siding, roofing, HVAC, bath/kitchen remodeling, solar, or pest control)?
This position requires successful completion of a pre-employment drug test. Are you willing to comply with this requirement if selected for employment?
This position requires a valid driver's license and a satisfactory motor vehicle record (MVR). Are you willing to consent to an MVR check as part of the hiring process?
This position requires regular field ride-alongs and visits to residential job sites. Are you able to perform the physical aspects of these responsibilities, including navigating uneven terrain, climbing stairs or ladders as needed, entering crawl spaces or basements when necessary, and lifting up to 50 pounds, with or without reasonable accommodation?

Experience:

sales management and coaching: 3 years (Required)
commission-based, one-call close sales: 3 years (Required)

License/Certification:

driver's license (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in charleston, wv

Sales Manager

General Manager - Corrections

District Sales Manager

Territory Sales Manager-Medicare

Key Account Manager

Lead Help Desk Technician

Retail Project Supervisor

Sales Manager

Wireless Sales Lead - Retail Expert

General Manager (Pump, Power & HVAC)

Commercial Lines Account Manager

Account Manager - Final Control

Construction Field Supervisor

Lead Transmission Line Engineer

Lead Installer Windows/Doors- Morgantown - relocation assistance offered

Maintenance Manager

Construction Foreman / Site Leader

Account Manager - State Farm Agent Team Member

Environmental Services - Manager in Training

Restaurant Manager - Now Hiring - Cook Out -Charleston- Growth Opportunities

I want to receive the latest job alert for customer experience manager in charleston, wv

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