Top 6 Event manager Jobs in Charleston, Wv

Event Manager-Charleston Marriott Town Center
IH Charleston MGMT LLC —Charleston, WV
- Full-time
- Mid-level
- Continuous improvement
- Team management
Conference Services Coordinator
VP Management —Charleston, WV
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
Event Manager
Infinity Hotels LLC —Charleston, WV
- From $53,000 a year
- Full-time
- Sales
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
13d
Banquet Manager
Charleston Embassy Suites - Atrium Hospitality —Charleston, WV
- $68,128.28 a year
- Full-time
- Customer service
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Catering Sales Manager
Charleston Embassy Suites - Atrium Hospitality —Charleston, WV
- $22.27 an hour
- Full-time
- Customer service
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
17h

Discover related jobs

Based on your search for event manager jobs.

Sales Director / Charleston WV Hotel
Holiday Inn Express & Suites - Cross Lanes, WV —Charleston, WV
Bachelor's degree in hospitality management, business, or a related field preferred. As a Director of Sales, you will play a critical role in driving business…
$50,000 - $60,000 a year
Quick Apply
Event Coordinator
New River Health Association —Oak Hill, WV
One (1) to three (3) years of experience in event planning, hospitality, conference services, catering, or a related field.
$21 - $23 an hour
Quick Apply
3d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Sr. Events Coordinator
OCLC —Dublin, OH
Work environments with individual and team spaces and the latest technology tools. Track budget costs and stay within the budget allocated for assigned shows.
Promotions Events Support - Part Time
iHeartMedia, Inc. —Columbus, OH
Valid driver’s license and reliable transportation required. Proficiency in Microsoft Office; familiarity with social media platforms and content creation tools…

Show more jobs in cities nearby

I want to receive the latest job alert for event manager in charleston, wv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

event manager jobs near charleston, wv

Event Manager jobs in Charleston, WV

Banquet Manager jobs in Charleston, WV

Catering Manager jobs in Durham, NC

Catering Manager jobs in Red Wing, MN

Household Manager jobs in Denver, CO

Catering Manager jobs in Moore, OK

Catering Manager jobs in Los Angeles, CA

Offshore Catering jobs in Louisiana

Case Manager jobs in Everett, WA

Real Estate Transaction Coordinator jobs in Tennessee

Conference Coordinator jobs in Pittsburgh, PA

Early Intervention Service Coordinator jobs in North Carolina

Conference Coordinator jobs in Pennsylvania

Europe Project Coordinator jobs in Remote

Hr Coordinator jobs in Philadelphia, PA

Conference Coordinator jobs in Dallas, TX

Conference Coordinator jobs in Massachusetts

Event Manager jobs in Upper Marlboro, MD

Event Manager jobs in Overland Park, KS

Event Manager jobs in Alpharetta, GA

Event Manager-Charleston Marriott Town Center

IH Charleston MGMT LLC
Charleston, WV

Apply Now

Job Details

Full-time

Qualifications

Customer follow-ups
Customer communication
Operations coordination
Greeting customers
Mid-level
Hotel room assignment management
Continuous improvement
Team management
Customer engagement
Venue customer assistance
Meeting facilitation
Progress management
Billing issue inquiries
Guest rapport building
Customer satisfaction improvement
Suggestive selling
Event customer service
Event on-site coordination

Full Job Description

Position Summary:

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

Core Competencies:

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Adheres to all standards, policies, and procedures.

Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

Manages group room blocks and meeting space for average to large-sized assigned groups.

Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

Uses his/her judgment to integrate current trends in event management and event design.

Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

Participates in customer site inspections and assists with the sales process as necessary.

Performs other duties as assigned to meet business needs.

Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Empowers employees to provide excellent customer service.

Sets a positive example for guest relations.

Coordinates and communicates event details both verbally and in writing to the customer and property operations.

Makes presence known to customer at all times during this process.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Follows up with customer post-event.

Responds to and handles guest problems and complaints.

Uses personal judgment and expertise to enhance the customer experience.

Stays available to solve problems and/or suggest alternatives to previous arrangements.

Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Interacts with guests to obtain feedback on product quality and service levels.

Ensures hourly employees understand expectations and parameters for event activities.

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Apply Now

Refine Your Search

event manager jobs in charleston, wv

Event Manager-Charleston Marriott Town Center

Conference Services Coordinator

Event Manager

Banquet Manager

Catering Sales Manager

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for event manager in charleston, wv

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected