Top 898 Remote work from home Jobs in Charleston, Wv

Customer Service Advocate II (Remote)
CareFirst BlueCross BlueShield —Charleston, WV
- $39,240 - $71,940 a year
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
4d
Patient Billing Representative
Five Star Call Centers —Charleston, WV
- $14 an hour
- Full-time
- Remote
- Background check
- HIPAA
- English
- Paid training
11d
Client Success Representative (Remote)
Demand.com —Charleston, WV
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Representative
Contact Government Services, LLC —Charleston, WV
- $15 - $16 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
CALL CENTER REPRESENTATIVE - EVENING AND WEEKENDS
Best Virginia Heating & Cooling —Scott Depot, WV
- $18 - $20 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project
Meridial —Charleston, WV
- $20 an hour
- Remote
- No experience needed
- US work authorization
- Entry level
Customer Advocate-Remote, WVU
Owens & Minor Distribution Inc. —Charleston, WV
- $65,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Lease Admin Coordinator II - REMOTE
Ryder System —Charleston, WV
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Leave Specialist - REMOTE
Ryder System —Charleston, WV
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Sales Development Representative (Remote)
Inside Sales Solutions —Charleston, WV
- $35,001 - $50,000 a year
- Full-time
- Remote
- No experience needed
- Business development
- Computer skills
- Paid training
- Disability insurance
Workday Test Analyst (Remote)
SOLV Energy, LLC —Charleston, WV
- $83,822 - $100,587 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
2d
Licensed Health Insurance Sales Agent - WORK FROM HOME
TRANZACT —Charleston, WV
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- English
- Communication skills
- Paid training
- Paid holidays
Quick Apply
7d
Project Controls Scheduler (Remote)
SOLV Energy, LLC —Charleston, WV
- $91,520 - $114,400 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
Telephonic Case Manager I
CorVel Corporation —Charleston, WV
- $63,739 - $95,264 a year
- Full-time
- Remote
- Nursing
- RN License
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Claims Analyst - REMOTE
Ryder System —Charleston, WV
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
8d
Applied AI Associate - Flexible Hours
Innodata Inc. —Charleston, WV
- $15 an hour
- Full-time
- Remote
- English
- Master's degree
- Bachelor's degree
- Flexible schedule
Quick Apply
HRIS Time Administrator - REMOTE
Ryder System —Charleston, WV
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
5d
QUALITY ASSURANCE TESTER II
Palco —Charleston, WV
- Remote
- Writing skills
- SQL
- Analysis skills
- Paid training
- AD&D insurance
12d
Digital Marketing Specialist
Trulieve —South Charleston, WV
- Weekends as needed
- Remote
- Mid-level
- 2 years
- Communication skills
- Paid time off
Quick Apply
Instructional Designer I - REMOTE
Ryder System —Charleston, WV
- $65,000 - $85,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
- Disability insurance
- Health insurance

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Customer Service Advocate II (Remote)

CareFirst BlueCross BlueShield -
Charleston, WV

Quick Apply

Job Details

Full-time
$39,240 - $71,940 a year
4 days ago

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Prioritize workflow & multitask efficiently in a fast-paced environment while using multiple skill sets with demonstrated proficiency.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in system testing as needed and ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: 3 years customer service experience.

Preferred Qualifications:

3 years experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $39,240 - $71,940

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

#LI-LY1

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Refine Your Search

remote work from home jobs in charleston, wv

Customer Service Advocate II (Remote)

Patient Billing Representative

Client Success Representative (Remote)

Customer Service Representative

CALL CENTER REPRESENTATIVE - EVENING AND WEEKENDS

AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project

Customer Advocate-Remote, WVU

Lease Admin Coordinator II - REMOTE

Leave Specialist - REMOTE

Sales Development Representative (Remote)

Workday Test Analyst (Remote)

Licensed Health Insurance Sales Agent - WORK FROM HOME

Project Controls Scheduler (Remote)

Telephonic Case Manager I

Claims Analyst - REMOTE

Applied AI Associate - Flexible Hours

HRIS Time Administrator - REMOTE

QUALITY ASSURANCE TESTER II

Digital Marketing Specialist

Instructional Designer I - REMOTE

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