Top 1 Veterinary receptionist Jobs in Charleston, Wv

Veterinary Receptionist
Animal Care Associates —Charleston, WV
- $14 an hour
- Full-time
- Background check
- Computer skills
- Communication skills
- Paid parental leave
- Health savings account
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Veterinary Receptionist

Animal Care Associates -
Charleston, WV

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Job Details

Full-time
$14 an hour

Benefits

Paid parental leave
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Uniform allowance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Referral program

Qualifications

Phone answering
Patient question and concern management
Emotional support for clients
Greeting customers
Client inquiry handling
Psychological support for patients
Pet care appointment scheduling
Emotional support for patients
Emotional safety support
Computer skills
Phone triage
Communication skills
Patient scheduling via phone
Veterinary administrative support
Entry level
Supportive counseling

Full Job Description

Company Description

Animal Care Associates is a full-service animal hospital and boarding facility that has been treating pets in the Charleston, WV area since 1984. We set a standard for excellent veterinary care that is unsurpassed. In fact, we are the only veterinarians in the Charleston area accredited by the American Animal Hospital Association. We offer a variety of services including wellness exams, surgery, in-house diagnostics, dentistry, digital radiography, ultrasound, laser therapy, and much more.

At our practice, we treat more than just cats and dogs. We are a leading veterinary care provider in the area for birds we well as exotic and pocket pets. We see uncommon companion animals like birds, lizards, snakes, sugar gliders, and hedgehogs as well as more common pocket pets like rabbits, hamsters, and ferrets.

In West Virginia you have the opportunity to enjoy numerous activities. Our state offers: hiking, scenic bike trails, white water rafting, skiing, and beautiful state and national parks for exploring. If you are into fine arts, there are symphony and ballets for your viewing pleasure.

Come check out our practice at: https://www.acawv.com/.

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $14/hr

We offer our staff:

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

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Veterinary Receptionist

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