Essential Job Functions:
The U.S. Department of State (DoS), The Bureau of the Comptroller and Global Financial Services, Charleston has a requirement for a Compensation Technician in the Office of Global Compensation. The Compensation Technician position will be responsible for payroll processing, analysis, auditing and monitoring of payroll in the office of American Pay Processing (CGFS/GC/PPR/AMP).
Global Compensation Overview: Global Compensation provides compensation services to U.S. Foreign Service employees, Department of State Civil Service employees and Locally Employed (LE) staff. They provide both American and LE Staff payroll services for U.S. Agencies Overseas and Annuity services for Foreign Service Retirees. With locations in Charleston, South Carolina and Bangkok, Thailand, Global Compensation manages one of the most complex compensation environments in the world, providing compensation services in 180 countries and 140 currencies. Services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees working domestically and overseas at our Embassies and Missions. Global Compensation’s primary goal is to provide world-class compensation services to its customers.
LE Payroll provides American payroll services for U.S. Agencies Overseas. Our services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees and Annuitants. Our primary goal is to provide world-class compensation services to our customers.
Skills:
Preferred skills:
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Must possess superior multi-tasking, customer service, analytical, organizational, oral, and written communication skills.
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Requires experience with computer-based applications including word-processing, spreadsheets, and database management systems. MS Excel and MS Word experience at an intermediate level is required.
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Must have payroll and/or financial experience working in high volume work environments
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Requires a strong attention to detail and analytical problem-solving skills
Our most successful employees in this position Demonstrate:
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Curiosity
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Drive
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Research Oriented
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Attention to Detail
Job Responsibilities
The Compensation Analysts primary responsibilities are T&A reporting (bi-monthly), pay calculation, individual leave accounts, allotments of pay, and other individual pay matters for those paid under local compensation plans at serviced-posts. Specific Duties include, but are not limited to the following:
Primary responsibilities are processing mass actions, pay calculation, individual leave accounts, allotments of pay, and other individual pay matters for those paid under local compensation plans (LCP) at serviced posts. Specific Duties include, but are not limited to the following:
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Supports and promotes the CGFS quality policy and establishes, maintains and updates required QMS records for all assigned posts (e.g., country specifics).
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Demonstrates a comprehension of all applicable metrics and their performance measures and status.
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Participates in the development of QWI, forms, and reference documents within the LE QMS.
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Adheres to LE policies to ensure that only current and approved QWIs are utilized to conduct LE Payroll functional activities and ensures that nonconformities do not occur in employee’s area of responsibility
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Proactive in continuously monitoring, developing, documenting, and implementing continuous improvements.
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Establishes and maintains master payroll records for U.S. embassies and missions in both the folders and the LE Payroll document imaging system (DIS) according to established policies and timetables.
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In accordance with (IAW) Directorate policies, receives information on employees by various means, verifies authenticity and conformance with local compensation plan guidelines and office functional procedures, performs all necessary calculations, adjusts, and verifies system acceptance through payroll projections.
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Ensures effective and timely customer service along with facilitating vigilant internal controls, each pay period, all documents, actions, and adjustments received by the second Tuesday of the current pay period should be successfully processed in both payroll systems IAW Directorate policies.
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Timely processing (for LE payroll system and DIS) in the proper sequence is essential to the control and integrity of the payroll cycle.
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Fully utilizes the system acceptance process for every applicable transaction.
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Tracks incoming mass action cables from assigned posts and ensures the proper files are successfully monitored, transmitted, uploaded, and processed in the Locally Employed Payroll system according to established timelines and requirements.
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Audits and submits LE and Jira requests for LCP updates for assigned posts. Executes audit and correction tasks IAW established timelines and requirements.
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Contacts post to resolve timeliness and/or content issues regarding missing, late, or inaccurate submissions. In these cases, success and extent of resolution is determined by requirements IAW Directorate policies.
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Required to learn, understand, and operate all Locally Employed Payroll systems, functional procedures, and Directorate policies. Takes initiative to investigate and comprehend post compensation and leave plans and research plans to resolve concerns.
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Accurately and timely audits severance and termination/final payments in accordance with post compensation plans and Directorate policies.
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Main point of contact with the post payroll and personnel liaison(s) to resolve Locally Employed employee pay/personnel issues. Timely and completely resolves and responds to internal and external inquiries concerning payroll issues. Resolutions are prompt, courteous, and complete IAW with Directorate policies.
Qualifications:
A four year degree from an accredited college or university is required.
Professional and technical certification programs and years of experience may be substituted for years of education, based on credit hour equivalents
Be eligible to receive a Secret Security Clearance.
Work Schedule:
The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated 30, 45, or 60-minute lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management. This is an on site position.
