Top 6 Reservation specialist Jobs in Charleston Sc

Quality Assurance Specialist
Hilton Grand Vacations —Charleston, SC
- $22.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Guest Experience Specialist / Butler
The Spectator Hotel —Charleston, SC
- $17 an hour
- Part-time
- 18 years or older
- ServSafe
- Ability to walk for extended periods
- Tuition reimbursement
- Paid time off
Quick Apply
3d
Dispatcher (Transit)
RATP Dev USA —North Charleston, SC
- Full-time
- CDL B
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
Clinical Nurse
Tuba City Regional Health Care Corp —United States
- $32 - $50 an hour
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Paid holidays
- Relocation assistance
Quick Apply
Corporate Travel Consultant - After Hours (Full-Time & Part-Time Positions Available)
FOX WORLD TRAVEL INC —United States
- $22 - $28 an hour
- Extended hours
- Hybrid work
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply

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Guest Experience Specialist / Butler
The Spectator Hotel —Charleston, SC
Personalize guest stays by noting preferences and remembering returning guests. Support front desk operations as needed, including check-ins, check-outs, and…
$17 an hour
Quick Apply
3d

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JPMorganChase —Westerville, OH
Working knowledge of Microsoft Office programs such as Excel, Word, and Outlook; ability to quickly learn technical concepts. High school diploma or equivalent.

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Quality Assurance Specialist

Hilton Grand Vacations -
Charleston, SC

Apply Now

Job Details

Full-time
$22.50 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Paid sick time

Qualifications

Customer communication
Customer relationship building
Computer literacy
Administrative experience
High school diploma or GED
Cross-functional collaboration
Customer service problem-solving
Technical Proficiency
Cross-functional communication

Full Job Description

We are seeking a detail-oriented and customer-focused Quality Assurance Specialist to join our team. This role plays a critical part in the post-sales process, ensuring all documentation is accurate, compliant, and clearly understood by new owners. The ideal candidate has strong administrative capabilities, excellent communication skills, and a passion for delivering outstanding customer experiences.

As part of the Quality Assurance team, you will engage directly with customers to review contracts, provide guidance, and support a seamless transition into ownership. This position requires strong problem-solving skills and the ability to collaborate cross-functionally with Sales and Hospitality teams.

HERE'S WHY YOU'LL LOVE IT HERE!
We offer an excellent benefits package to our full-time Team Members that include:

Salary range: $22.50 per hour
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities
and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

As the Quality Assurance Specialist, you will be responsible for:

Solidifies the new owner's sale by total contract review
Ensures accurate signatures, notary and execution of purchase documents
Ensures Vacation Counselors / Executive Consultants conduct follow-up efforts with owners.
Assists with the administrative duties of the QAM department.
Maintains a high standard of customer service throughout the resort.
Ensures new and current owners understand documents and ownership
Help owners feel comfortable about their purchase and if need be, help book soft reservations for them before they are in the system
Make sure current owners who have questions have their answers, or at least find the answers for them and point them in the right direction (i.e. payoff information, help with on-line assistance)
Assist with supply and inventory management to ensure we have all the necessary materials to complete daily tasks
Review document change bulletins from legal or Club information and ensures the department has the most recent materials
Be available for calls and participates in different conference calls to help with efficiency (i.e. owner referral, Portfolio Services)

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

High school Diploma/GED
Strong customer service and interpersonal communication skills
Administrative experience with high attention to detail
Ability to manage multiple priorities and resolve complex customer issues
Flexibility to work varied schedules, including evenings, weekends, and holidays
Basic technical proficiency and comfort using systems and tools

Preferred Qualifications:

Timeshare or vacation ownership sales experience
Quality Assurance or compliance experience in a sales environment
Experience using CRM platforms (e.g., Salesforce or similar)
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Refine Your Search

reservation specialist jobs in charleston sc

Quality Assurance Specialist

Guest Experience Specialist / Butler

Dispatcher (Transit)

Clinical Nurse

Corporate Travel Consultant - After Hours (Full-Time & Part-Time Positions Available)

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