Top 13 Service desk analyst Jobs in Charleston Sc

Analyst I Service Desk
Womble Bond Dickinson —Charleston, SC
- Full-time
- Windows
- Microsoft Office
- Travel
Service Desk Specialist - Onsite
NetCov —North Charleston, SC
- $46,125 - $61,500 a year
- Full-time
- Computer science
- Azure
- Computer Science
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Service Desk Analyst - IT
Hudson Automotive Group —Charleston, SC
- Computer Science
- Mid-level
- Office
- Paid training
- Paid holidays
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Service Desk Lead
Hudson Automotive Group —Charleston, SC
- Computer science
- Computer Science
- Mid-level
- Paid training
- Paid holidays
Quick Apply
9d
Payroll Customer Support Analyst
IFAS LLC —Charleston, SC
- 8 hour shift
- Writing skills
- System design
- Research
Quick Apply
Tier 1 DCO (Defensive Cyber Operations) Watch Analyst
Valiant Solutions, LLC —Charleston, SC
- Full-time
- Mid-level
- Office
- 3 years
Detection Analyst (Elastic)
Valiant Solutions, LLC —Charleston, SC
- Full-time
- 5 years
- Office
- Bachelor's degree
Tier 3 DCO (Defensive Cyber Operations) Watch Analyst
Valiant Solutions, LLC —Charleston, SC
- Full-time
- 5 years
- Office
- Windows
Detection Engineer (Cloud)
Valiant Solutions, LLC —Charleston, SC
- Full-time
- Azure
- 5 years
- Office

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Service Desk Specialist - Onsite
NetCov —North Charleston, SC
Maintain a daily 85% billable rate working tickets and answering phone calls. Associate’s degree in Information Technology, Computer Science, Network…
$46,125 - $61,500 a year
Quick Apply
IT Service Desk Specialist – Level II – Charleston
Systems Plus —Goose Creek, SC
Direct calls that do not belong to the site back to Tier 1 (i.e., GSC, base/post/installation local support). Serve as the primary point of contact for customer…

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Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
Quick Apply
Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
Quick Apply

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service desk analyst jobs near charleston sc

Analyst I Service Desk

Womble Bond Dickinson -
Charleston, SC

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Job Details

Full-time

Qualifications

Windows
Microsoft Office
Desktop applications
Cross-functional collaboration

Full Job Description

Job Category: Z - Technology

Requisition Number: ANALY001376

Posting Details

- Posted: June 2, 2026
Full-Time
On-site
Locations

Charleston, SC 29401, USA

Job Details

Description

Womble Bond Dickinson (US) LLP seeks an on-site Service Desk Analyst for its Charleston, South Carolina office. The Service Desk Analyst is a key member of a collaborative team that provides high-quality technical support to attorneys and staff firmwide. This role focuses on resolving hardware, software, and system-related issues—often in time-sensitive situations. Success in this position requires strong troubleshooting skills, clear communication, and a team-oriented mindset to ensure reliable service delivery and a positive user experience.

RESPONSIBILITIES:

Work as part of a distributed Service Desk team to provide technical support across a broad range of user devices, applications, and office environments.
Participate in a rotating after-hours and weekend on-call schedule shared across the team.
Provide in-person support and maintain technology operations at their designated home office, while also assisting remote users across the firm’s 29 locations.
Monitor local and firmwide Service Desk queues, collaborating with teammates to resolve escalated or complex technical issues.
Contribute to knowledge sharing by documenting procedures and proposing service delivery improvements.
Collaborate with other functional IT departments on projects and operational needs.
Coordinate setup of telephone, printers, and firm-approved software in collaboration with other team members.
Assist in regular conference room checks and support audio/video conferencing technologies.
Occasional travel required to assist with firm-related needs, including litigation and trial site support.

REQUIREMENTS:

Associate's degree or equivalent from a two-year college required; a four-year degree and relevant industry certifications preferred.
ITIL certification or demonstrated understanding preferred.
Strong knowledge of Microsoft Windows and Office; experience with legal-specific applications is highly valued.
Excellent written and verbal communication skills
Strong sense of teamwork, collaboration, and accountability in a distributed support model.
Demonstrated ability to provide responsive, professional, and user-friendly support in a high-demand environment.

This position is subject to export control laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Refine Your Search

service desk analyst jobs in charleston sc

Analyst I Service Desk

Service Desk Specialist - Onsite

Service Desk Analyst - IT

Service Desk Lead

Payroll Customer Support Analyst

Tier 1 DCO (Defensive Cyber Operations) Watch Analyst

Detection Analyst (Elastic)

Tier 3 DCO (Defensive Cyber Operations) Watch Analyst

Detection Engineer (Cloud)

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