Assistant Manager
Keeping America running is a big deal, and were proud to be Movin and Shakin to fuel the day, every day. At Dunkin, our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin runs on you, and well be running beside you every step of the way. Were All IN.
MOVIN
As an Assistant Manager, youll help America Run on Dunkin through the day-to-day operations of our restaurants. You will assist the Restaurant Manager, ensuring that every shift operates smoothly. Youll also assist with local store marketing to achieve sales and profit goals while helping team members through performance and training initiatives.
CARIN
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
Flexible Schedule
Free Shift Meals*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Medical, Dental and Vision*
Community & Charitable Involvement
WINNIN
You have at least six months of retail, restaurant, or hospitality management experience.
You are 18 years of age (or higher, per applicable law).
You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
Position Title: Assistant Restaurant Manager
Franchise Organization/Location: Little General Network
Reports To: Restaurant Manager
Overview
An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.
They performs all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her teamto deliver great friendly guest experiences, operational excellence and forhelping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin standards, franchisee policies and procedures and in compliance withall applicable laws.
Responsibilities Include:
Able to perform all responsibilities of restaurant team members
Lead team meetings, along with Restaurant Manager
Oversee Brand Training Programs, schedule, train, validate, certify teamand shift lead staff
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to driveimprovement
Communicates restaurant priorities, goals and results to restaurant teammembers
Execute along with RM, new product rollouts including training, marketingand sampling where applicable
Execution of Point of Purchase instore set up per Brand standards
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Franchisee
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Support RM in assigning staff and deployment
Support to RM in completion of supplier and other vendor orders
Conduct self-assessments and corresponding action plans
Ensure restaurant budget is met as determined by Franchisee
Manages cash over/short in restaurant and ensures team members are following franchisees cash management policies
Engages with Dunkin Brands Field Operations team as appropriate
Management Responsibilities Include:
Recruit, hire, onboard and develop restaurant team members
Assist team and shift lead performance appraisal process
Coach restaurant team members to drive sales, improve profitability andguest satisfaction
Education/Experience:
Basic computer skills
Fluent in spoken and written English
Basic math and financial management
Previous leadership experience in retail, restaurant or hospitality
Key Competencies
Good analytical skills and business acumen
Works well with other in a fun fast paced team environment
Ontime, demonstrates honesty and positive attitude
Willingness to learn and embrace change
Ability to train and develop a team
Guest focused
Time Management
Problem solving
Motivating others
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting packages (if applicable)
Wearing a headset (if applicable)
Working in a small space
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Brand: Dunkin
Address: 288 Oakwood Road Charleston, WV - 25301
Property Description: 7610 - Oakwood - Charleston, WV
Property Number: 7610
