Top 1 Hotel front desk supervisor Jobs in Charleston Wv

Hotel Front Desk Overnight Supervisor, Mardi Gras Casino
Delaware North —Cross Lanes, WV
- $16.99 - $18.00 an hour
- 8 hour shift
- Mid-level
- No degree
- Paid parental leave
- Paid holidays
5d

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Hotel Front Desk Overnight Supervisor, Mardi Gras Casino
Delaware North —Cross Lanes, WV
As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests. $16.99 - $18.00 / hour.
$16.99 - $18.00 an hour
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Hotel Front Desk Overnight Supervisor, Mardi Gras Casino

Delaware North -
Cross Lanes, WV

Apply Now

Job Details

$16.99 - $18.00 an hour
5 days ago

Benefits

Paid parental leave
Paid holidays
Dental insurance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Mid-level

Full Job Description

The opportunity

Delaware North Gaming is seeking a full-time Overnight Hotel Front Desk Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay

$16.99 - $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
Implement policies, procedures, and service standards in conjunction with management
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
Coordinate with housekeeping department

More about you

At least 2 years' experience in hospitality, front desk experience is preferred
Prior supervisory experience preferred
Computer literate in MS Office programs; some experience with property management systems preferred
Must be fluent in English language both spoken and written
No college degree required

Shift details

Overnight
Holidays
Every weekend
8hr shift
OT as needed

Who we are

Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$16.99 - $18.00 / hour

Apply Now

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