Top 55 Patient billing representative Jobs in Charleston Wv

Patient Billing Representative
Five Star Call Centers —Charleston, WV
- $14 an hour
- Full-time
- Remote
- Background check
- HIPAA
- English
- Paid training
Patient Service Representative - Marshall Ob/Gyn
Marshall Health —Teays Valley, WV
- Full-time
- Word processing
- High school diploma or GED
- Ob/Gyn
Patient Service Representative - Marshall Neurology
Marshall Health —Teays Valley, WV
- Full-time
- Word processing
- High school diploma or GED
- Neurology
Patient Accounting Representative - Dermatology
Marshall Health —Teays Valley, WV
- Part-time
- High school diploma or GED
- Data entry
- Organizational skills
Referral Specialist
THOM Thomas Hospitals —Charleston, WV
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Registration Specialist - OB/GYN II
THOM Thomas Hospitals —South Charleston, WV
- Full-time
- Hospital
- High school diploma or GED
- Ob/Gyn
7d
Registration Specialist-Primary Care Chestnut Street
THOM Thomas Hospitals —South Charleston, WV
- Full-time
- Primary Care
- High school diploma or GED
- Criminal background check
Bilingual Customer Service Representative
ibex Limited —Charleston, WV
- Spanish
- Computer literacy
- English
- Paid training
- Health insurance
Advanced Practice Professional - Primary Care
SMG System Medical Group —South Charleston, WV
- Full-time
- Nursing
- RN License
- Computer literacy
Advanced Practice Provider - Pre-Admission Testing PRN - Thomas (SMG)
SMG System Medical Group —South Charleston, WV
- Part-time
- Nursing
- Surgery
- RN License
Physical Therapist Assistant
THOM Thomas Hospitals —South Charleston, WV
- Full-time
- Physical & Rehabilitation Medicine
- No experience needed
- Mid-level
Lead Radiation Therapist
THOM Thomas Hospitals —South Charleston, WV
- Full-time
- Hospital
- Customer service
- Ability to walk for extended periods
Advanced Practice Provider - Cardiology
SMG System Medical Group —South Charleston, WV
- Full-time
- Nursing
- RN License
- Computer literacy
Advance Practice Provider - Behavioral Medicine - Thomas Hospitals
SMG System Medical Group —South Charleston, WV
- Full-time
- Nursing
- Psychiatry
- RN License
Advanced Practice Professional - Cardiology
UHA University Health Associates —South Charleston, WV
- Full-time
- Nursing
- RN License
- Certified Nurse Practitioner
8d
Advanced Practice Professional- Radiation Oncology (Thomas Memorial Hospital)
UHA University Health Associates —South Charleston, WV
- Full-time
- Acute care
- Nursing
- RN License
Physician Assistant - General Surgery
SMG System Medical Group —South Charleston, WV
- Full-time
- Surgery
- Computer literacy
- BLS Certification
Advanced Practice Professional - Pulmonology/ICU (Open)
SMG System Medical Group —South Charleston, WV
- Full-time
- Nursing
- RN License
- Computer literacy
Advanced Practice Professional - Pulmonology/ICU-Nocturnist
SMG System Medical Group —South Charleston, WV
- Full-time
- Nursing
- RN License
- Computer literacy
PRN Advanced Practice Professional - Hospitalist - Thomas
SMG System Medical Group —South Charleston, WV
- Part-time
- Acute care
- Nursing
- RN License

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Patient Billing Representative

Five Star Call Centers -
Charleston, WV

Apply Now

Job Details

Full-time
$14 an hour

Benefits

Paid training

Qualifications

English
High school diploma or GED
Technical Proficiency

Full Job Description

Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Qualifications

Customer service or call center experience required.
Healthcare billing, insurance, or claims experience strongly preferred.
Payment processing or financial transaction experience preferred.
High school diploma or GED required; additional billing or healthcare education a plus.
Technical proficiency with EMR systems and standard computer applications.
Ability to work independently in a remote or virtual environment.
Must be able to speak, read, write, and understand English.
Background check required in accordance with applicable laws.

Essential Functions

These functions emphasize patient advocacy, analytical billing expertise, regulatory awareness, and high-quality service delivery.

Patient Payment & Account Support

Accurately process patient payments via phone in accordance with Privia financial responsibility policies.
Create, update, and maintain payment plans following established guidelines.
Ensure transaction accuracy, proper documentation, and data integrity.

Billing, Insurance & Claims Support

Interpret and clearly explain claim notes, balances, and billing outcomes to patients.
Verify, audit, and update insurance information for completeness and accuracy.
Add or update insurance data within the EMR and resubmit pending or corrected claims.
Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials.
Identify discrepancies and coordinate with internal teams to resolve billing-related issues.

Problem Resolution & Patient Education

Research account history to determine the root cause of billing or payment concerns.
Recommend appropriate resolutions and next steps in alignment with Privia policies.
Maintain professionalism and empathy during complex or sensitive financial discussions.

Resource & System Utilization

Utilize Privia-approved billing systems, EMR platforms, tools, and knowledge resources.
Navigate multiple systems simultaneously while assisting patients.
Adhere to all documentation, privacy, and security requirements.

Reliability & Continuous Learning

Maintain schedule adherence and consistent availability during assigned hours.
Complete all required Privia and client-mandated training.
Participate in ongoing uptraining and cross-training initiatives.

Ethical & Compliant Conduct

Uphold HIPAA requirements, confidentiality standards, and Privia security protocols.
Demonstrate professionalism, accountability, and patient-centered service in all interactions.

Requirements

Strong verbal and written communication skills.
Analytical problem-solving abilities and high attention to detail.
Solid understanding of healthcare billing and insurance concepts.
Ability to clearly explain complex billing information in patient-friendly language.
Comfort working across multiple systems and tools simultaneously.
Organized, self-motivated, and collaborative approach to work.

Pay and Benefits

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 8:00am-8:00pm (EST) ; Work Days - M-F

Paid Training - typically 2 weeks in length from 9:00am-6:00pm Mon-Fri (EST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days

$14 - $14 an hour

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

patient billing representative jobs in charleston wv

Patient Billing Representative

Patient Service Representative - Marshall Ob/Gyn

Patient Service Representative - Marshall Neurology

Patient Accounting Representative - Dermatology

Referral Specialist

Registration Specialist - OB/GYN II

Registration Specialist-Primary Care Chestnut Street

Bilingual Customer Service Representative

Advanced Practice Professional - Primary Care

Advanced Practice Provider - Pre-Admission Testing PRN - Thomas (SMG)

Physical Therapist Assistant

Lead Radiation Therapist

Advanced Practice Provider - Cardiology

Advance Practice Provider - Behavioral Medicine - Thomas Hospitals

Advanced Practice Professional - Cardiology

Advanced Practice Professional- Radiation Oncology (Thomas Memorial Hospital)

Physician Assistant - General Surgery

Advanced Practice Professional - Pulmonology/ICU (Open)

Advanced Practice Professional - Pulmonology/ICU-Nocturnist

PRN Advanced Practice Professional - Hospitalist - Thomas

I want to receive the latest job alert for patient billing representative in charleston wv

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