Top 6 Public safety telecommunicators Jobs in Charlotte, Nc

Public Safety Telecommunicator
UNC Charlotte —Charlotte, NC
- $33,540 - $43,553 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
8d
Public Safety Telecommunicator I
City of Concord —Concord, NC
- $23.24 an hour
- 12 hour shift
- Clean driving record
- High school diploma or GED
- Driver's License
1d
Police Telecommunicator Trainee
City of Charlotte —Charlotte, NC
- $24.00 - $34.30 an hour
- Weekends as needed
- Background check
- Writing skills
- English
8d
Police Telecommunicator
Town Of Matthews —Matthews, NC
- $48,851 - $62,285 a year
- 12 hour shift
- Pass drug screening
- Mid-level
- Residential
- Paid parental leave
- AD&D insurance
14d
Telecommunicator
TOWN OF CORNELIUS —Cornelius, NC
- $49,776 - $77,775 a year
- On call
- Mid-level
- Residential
- High school diploma or GED
Quick Apply
Highway Patrol Telecommunicator in Training (Union County)
State of North Carolina - NC State Highway Patrol —Union County, NC
- $33,902 - $59,327 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- High school
- Paid parental leave
- Adoption assistance

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Public Safety Telecommunicator

UNC Charlotte -
Charlotte, NC

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Job Details

Full-time
$33,540 - $43,553 a year
8 days ago

Qualifications

Computer operation
Computer literacy
Emergency call-taking protocols
Security alarm response
Mid-level
Phone call screening
Radio communication systems
Dispatching for fire emergencies
Emergency response in crisis intervention
High school diploma or GED
Alarm monitoring software
Public safety procedures
Data entry
Telephone systems
Multi-line phone systems
Dispatch record maintenance
Phone triage
Computer-aided dispatch (CAD) software
Emergency real-time monitoring tools
Technical Proficiency
Emergency dispatch systems (law enforcement)

Full Job Description

General Information

Vacancy Open to

All Candidates

Employment Type

Permanent - Full-time

If time-limited, note appointment end date

Hours per week

Months per year

Position Number

010211

NC Salary Grade Equivalency

NC04

Classification Title

Public Safety Telecommunicator - Journey

Working Title

Public Safety Telecommunicator

Salary Range

$33,540 - $43,553

Anticipate Hiring Range

$33,540 - $39,594

FLSA Status

Non Exempt

Division

Business Affairs

Department

Safety & Security (Adm)

Work Unit

Police and Public Safety

Work Schedule

University hours are Monday – Friday, 8:00 am – 5:00 pm. The schedule for these positions varies.

Primary Purpose of Position

Performs technical communications work in support of public safety operations. Receives emergent and non-emergent calls, monitors alarms, obtains and relays information, prioritizescalls/alarms and coordinates response procedures, dispatches appropriate public safety personnel, and maintains public safety communications logs and databases.

Minimum Education/Experience

Minimum Preferred Qualifications:

High School diploma and sufficient experience to demonstrate ability to work under pressure.

Journey level requires an additional year of experience.

Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Essential Job Duties

Responds to emergency and non-emergency calls for assistance and information.
Provides dispatch and communication support services for police (including rangers), fire, emergency, and related services.
Operates a multi-line telephone console system, an alerting system, and LiveSafe
alerting system translates information into the appropriate codes.
Determines and assigns the level of priority of the call, and enters the data into a
Computer-aided dispatch system for radio dispatch purposes.
Performs crisis intervention services, asks vital questions to ensure the caller
receives proper emergency response agency.
Transfers Fire and Medical needs to the appropriate dispatch centers.
Monitors and operates a radio console and computer equipment.
Receives and responds to a variety of emergency and non-emergency services and complaints.
Asks questions to interpret, analyze and anticipate the caller’s situation as to
resolve problems, provide information, dispatch emergency services, or refer
callers to other agencies.
Dispatches and coordinates the responses of public safety agencies.
Identify the appropriate number and type of equipment or apparatus to dispatch.
Enters and modifies information into local, state, and national computer databases.
Monitors and responds to a variety of technical systems and alarms.

Other Work Responsibilities

Other duties as assigned by the Chief of Police or Designee.

Departmental Preferred Experience, Skills, Training/Education

Previous experience as a Public Safety Dispatcher.
Experience in the performance of general telecommunications duties, including emergency call response, dispatching police, medics, and fire to assist.
Ability to perform effectively under pressure and understanding of all policies and procedures, with strong attention to detail.
Ability to effectively use and maintain telecommunication equipment and the ability to effectively perform telecommunications duties.
Proficiency with computer systems such as Microsoft and Google Suite, with the ability to learn other computer program/systems.

Necessary Licenses or Certifications

Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment.

Some positions may require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment.

Work Location

Police & Public Safety

Posting date

06/30/2026

Closing date

07/14/2026

Proposed Hire Date

08/14/2026

Contact Information

Special Notes to Applicants

This posting will be used to fill two positions, 010211 and 010208.
The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
Do not write ‘see resume’ on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview

Apply Now

Refine Your Search

public safety telecommunicators jobs in charlotte, nc

Public Safety Telecommunicator

Public Safety Telecommunicator I

Police Telecommunicator Trainee

Police Telecommunicator

Telecommunicator

Highway Patrol Telecommunicator in Training (Union County)

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