Top 89 Account resolution specialist Jobs in Charlotte, Nc

Claim Operations Specialist
The Travelers Companies, Inc. —Charlotte, NC
- $45,400 - $74,900 a year
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
6d
Operations Claims Specialist
Pacific Life Insurance Company —Charlotte, NC
- $24 - $43 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Healthcare Banking Support Specialist
U.S. Bank National Association —Charlotte, NC
- $32.21 - $42.93 an hour
- Full-time
- 7 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Dedicated Meta Technician Expert - Part Time
Channel Partners —Charlotte, NC
- $18.50 an hour
- Part-time
- Writing skills
- Merchandising
- Mid-level
- Paid training
- 401(k)
In-Hot Commercial Account Specialist
Reece Supply, LLC —Charlotte, NC
- Full-time
- Writing skills
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Account Specialist, Anti Infectives - Charlotte, NC
AbbVie —Charlotte, NC
- $78,500 - $192,500 a year
- Full-time
- Remote
- Hospital
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Wholesale Payments Client Support Specialist I
Truist Bank —Charlotte, NC
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- AD&D insurance
- Paid holidays
Specialist, Freight Payment
Corning —Charlotte, NC
- $64,520 - $88,715 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Disability insurance
13d
Customer Care Center Specialist
HomeTrust Bank —Charlotte, NC
- Microsoft Excel
- Computer literacy
- Office
Product Training Specialist
Carrier —Charlotte, NC
- $79,000 - $158,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Paid jury duty
TM Client Support Specialist
South State Bank —Charlotte, NC
- Full-time
- English
- Research
- Mid-level
Customer Resolution Specialist - ServiceMac
ServiceMac, LLC —Fort Mill, SC
- $21.24 - $28.31 an hour
- Full-time
- Background check
- 5 years
- Pass drug screening
- Employee stock purchase plan
- Health insurance
Quick Apply
Incident and Problem Management Event Specialist
Regions —Charlotte, NC
- $50,500 - $63,650 a year
- Overtime
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Sr Service Specialist
Bank of America —Charlotte, NC
- Full-time
- Computer literacy
- Writing skills
- Research
5d
Inside Auto Specialist - Charlotte, NC (Hybrid)
Allstate —Charlotte, NC
- $21 an hour
- Monday to Friday
- Hybrid work
- Background check
- Mid-level
- Office
- 401(k)
- Tuition reimbursement
4d
Service 360 Professional
LPL Financial —Fort Mill, SC
- $23.72 - $39.52 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Paid time off
Quick Apply
AV Technology Specialist
Atrium Health —Charlotte, NC
- $28.55 - $42.85 an hour
- Part-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Disability insurance
Order Management Specialist
Ingersoll Rand —Charlotte, NC
- Oracle
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Senior Marketing Delivery Management Specialist
Ally Financial —Charlotte, NC
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Marketing
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
3d
IT Support & Client Services Specialist
TechGuru Inc —Kannapolis, NC
- $60,000 - $75,000 a year
- Full-time
- Background check
- Hospitality
- Mid-level
Quick Apply
13d

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Claim Operations Specialist

The Travelers Companies, Inc. -
Charlotte, NC

Apply Now

Job Details

$45,400 - $74,900 a year
6 days ago

Benefits

Wellness program
Paid holidays
Paid time off
Pension plan
401(k) matching

Qualifications

Customer communication
Employee relationship building
High school diploma or GED
Stakeholder relationship building

Full Job Description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$45,400.00 - $74,900.00

Target Openings

What Is the Opportunity?

Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others.

What Will You Do?

CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions.
CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment.
CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing.
DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems.
FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards.
May require lifting items up to 20 pounds (occasionally).
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software.
ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results.
ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions.
CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands.
COMMUNICATION SKILLS: Verbal and written communication skills.
JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions.
RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results.

What is a Must Have?

High School Diploma or GED.
1 year of service-related work experience OR Bachelor’s Degree.

What Is in It for You?

Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Apply Now

Refine Your Search

account resolution specialist jobs in charlotte, nc

Claim Operations Specialist

Operations Claims Specialist

Healthcare Banking Support Specialist

Dedicated Meta Technician Expert - Part Time

In-Hot Commercial Account Specialist

Account Specialist, Anti Infectives - Charlotte, NC

Wholesale Payments Client Support Specialist I

Specialist, Freight Payment

Customer Care Center Specialist

Product Training Specialist

TM Client Support Specialist

Customer Resolution Specialist - ServiceMac

Incident and Problem Management Event Specialist

Sr Service Specialist

Inside Auto Specialist - Charlotte, NC (Hybrid)

Service 360 Professional

AV Technology Specialist

Order Management Specialist

Senior Marketing Delivery Management Specialist

IT Support & Client Services Specialist

I want to receive the latest job alert for account resolution specialist in charlotte, nc

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