Top 602 Application support engineer Jobs in Charlotte, Nc

Field Service Engineer
TeamLogic IT —Charlotte, NC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
13d
Senior System & Network Engineer
TeamLogic IT —Charlotte, NC
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Senior level
- Health insurance
- Dental insurance
Quick Apply
13d
Network Engineer IV - Security Operations
SPECTRUM —Charlotte, NC
- $80,300 - $142,300 a year
- Computer science
- 6 years
- Computer Science
- Opportunities for advancement
Network Engineer III - Security Operations
SPECTRUM —Charlotte, NC
- $70,900 - $127,700 a year
- On call
- Computer science
- Computer Science
- Schematics
- Opportunities for advancement
Optical Network Engineer IV
SPECTRUM —Charlotte, NC
- $80,300 - $142,300 a year
- Computer science
- 6 years
- Computer Science
- Opportunities for advancement
DevOps Software Configuration Engineer
Meduit —Charlotte, NC
- $130,000 - $145,000 a year
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Paid training
- Health savings account
Quick Apply
Applications Engineer
Akona Process Solutions —Monroe, NC
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Senior Lead DevOps Engineer – Jenkins
Citco —Charlotte, NC
- Full-time
- Azure
- 3 years
- Mentoring
- Disability insurance
- Health insurance
Manager, DevOps Engineer
SCOR —Charlotte, NC
- $115,000 - $145,000 a year
- On call
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Senior IT Project Engineer
Sterling Technology Solutions —Charlotte, NC
- $100,000 - $130,000 a year
- Full-time
- Azure
- SharePoint
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Lead DevOps Engineer
WilsonCTS —Charlotte, NC
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- Azure
- 3 years
- Supervising experience
Quick Apply
Network Engineer
Citco —North Carolina
- Full-time
- Computer Science
- Mid-level
- Office
AI Sr. Developer (Secret Clearance Required)
Deloitte —Charlotte, NC
- $107,600 - $198,400 a year
- Full-time
- Computer Science
- 5 years
- Travel
5d
Sr. Cloud Platform Engineer
Pacific Life —Charlotte, NC
- $167,850 - $205,150 a year
- Full-time
- Computer science
- Computer Science
- HIPAA
- Paid parental leave
- Paid holidays
Trade Surveillance (Software Engineer 4 - Contingent)
Experis —Charlotte, NC
- $76 an hour
- Contract
- System design
- Office
- Java
Quick Apply
Technology Manager, Partner Integrations
Pacific Life —Charlotte, NC
- $167,850 - $205,150 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Paid holidays
Vulnerability Operations Engineer
Yoh, A Day & Zimmermann Company —Charlotte, NC
- $50.40 - $72.00 an hour
- Contract
- Hybrid work
- 7 years
- Azure
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
7d
Engineering Project Manager
Bravo Team —Cornelius, NC
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Management
- 5 years
- Engineering
- Health savings account
- Paid holidays
Quick Apply
AI Engineer Consultant
Deloitte —Charlotte, NC
- $93,000 - $171,300 a year
- Full-time
- Azure
- Oracle
- Computer Science
DevOps Architect (Azure & IaC)
Emergent Software —Charlotte, NC
- $160,000 - $190,000 a year
- Overtime
- Remote
- 8 years
- Mentoring
- Senior level
- Profit sharing
- Paid parental leave
Quick Apply
2d

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application support engineer jobs near charlotte, nc

Field Service Engineer

TeamLogic IT -
Charlotte, NC

Quick Apply

Job Details

Full-time
$55,000 - $75,000 a year
13 days ago

Qualifications

Equipment service recordkeeping
Computer science
Computer Science
Linux support
Technical documentation
Hardware maintenance
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Customer relationship management
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Hardware diagnostics
Field engineering
Information Technology

Full Job Description

Come and join a 20-year-old, fastest-growing IT Managed Services company. We have open positions at various levels throughout our organization.

About TeamLogic IT Assist
We’re a 100-person, $22M managed services provider operating across PA, NJ, NC, and FL. Our culture is built on Empathy, Transparency, and Data-Driven Decision-Making, and our mission is simple: Make fans of clients, co workers, and vendors. For three years in a row, we’ve been named Best Place to Work in PA, and we proudly maintain a 98% CSAT and 89 NPS.

Our Motto is simple yet powerful:
MAKE FANS OUT OF OUR CLIENTS
MAKE FANS OUT OF OUR VENDORS
FANS OUT OF EACH OTHER

We pride ourselves on creating a family-oriented culture and a clear career path for every employee. We invest all our energy into ensuring that you achieve your career goals. We’re especially proud of our Glassdoor review rating of 5.0, derived from authentic employee testimonials.
Check it out yourself. https://www.glassdoor.com/Reviews/TeamLogic-IT-Newtown-Reviews EI_IE222125.0%2C12_IL.13%2C20_IC1152654.htm
Company Website: Managed IT Services https://www.manageditservices.com/

Overview

The Field Services Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities

Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.
o Collaborate with Network Operationas and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.
o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.
o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.
o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.
o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.
o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements

Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.
o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.
o Experience working with Windows, Mac, and Linux operating systems.
o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.
o Ability to work independently and manage a flexible schedule, including travel.
o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications

Prior experience with PSA systems, such as Autotask, for documentation and service tracking.
Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements

Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment
This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

TeamLogic IT is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws. We encourage all qualified candidates to apply and join our inclusive and welcoming team.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Application Question(s):

Please list 2-3 dates and time ranges that you could do an interview.
What will be your expected salary, or provide us a range annually?
Will you be able to relocate to be within reasonable commuting distance from Fayetteville, NC?

Experience:

Onsite Support: 3 years (Required)
Network engineering: 3 years (Required)

Willingness to travel:

75% (Required)

Work Location: In person

Quick Apply

Refine Your Search

application support engineer jobs in charlotte, nc

Field Service Engineer

Senior System & Network Engineer

Network Engineer IV - Security Operations

Network Engineer III - Security Operations

Optical Network Engineer IV

DevOps Software Configuration Engineer

Applications Engineer

Senior Lead DevOps Engineer – Jenkins

Manager, DevOps Engineer

Senior IT Project Engineer

Lead DevOps Engineer

Network Engineer

AI Sr. Developer (Secret Clearance Required)

Sr. Cloud Platform Engineer

Trade Surveillance (Software Engineer 4 - Contingent)

Technology Manager, Partner Integrations

Vulnerability Operations Engineer

Engineering Project Manager

AI Engineer Consultant

DevOps Architect (Azure & IaC)

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