Top 253 Associate agent Jobs in Charlotte, Nc

Hotel Front Desk Agent
Hilton Garden Inn —Charlotte, NC
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
8d
Dual Hotel Front Desk Agent
AC By Marriott —Charlotte, NC
- Full-time
- Computer literacy
- Basic math
- Residential
- Paid holidays
- Disability insurance
Quick Apply
1d
Front Desk Agent First Shift
Le Meridien & Sheraton Charlotte Hotels —Charlotte, NC
- $17 an hour
- Weekends as needed
- Hotel
- Entry level
Quick Apply
7d
Hotel Front Desk Agent
Hampton Inn —Charlotte, NC
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
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9h
Temporary Sales Associate - Part-Time
Tommy Hilfiger —Charlotte, NC
- Part-time
- Ability to walk for extended periods
- Organizational skills
- Ability to stand for extended periods
- Paid holidays
- Disability insurance
Workers' Compensation Associate Claim Representative (Early Talent) - Eastern Alliance
ProAssurance —Charlotte, NC
- $19.43 - $32.06 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
Hotel Guest Service Agent
Hilton Charlotte University Place —Charlotte, NC
- $17 an hour
- Weekends as needed
- Hotel
- Leadership
- Communication skills
Quick Apply
Hotel Front Desk Associate
SpringHill Suites Charlotte City Center —Charlotte, NC
- $16 an hour
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
Spa Front Desk Agent
Marriott International, Inc —Charlotte, NC
- Full-time
- Hotel
- High school diploma or GED
- Entry level
14d
Showing Agent - Rental Property Showings
Doorstead —Charlotte, NC
- $40 - $50 an hour
- Contract
- Real Estate License
- Smartphone
- Reliable transportation
Quick Apply
Sales Associate - Part-Time
Tommy Hilfiger —Charlotte, NC
- Part-time
- Ability to walk for extended periods
- Organizational skills
- Ability to stand for extended periods
- Paid holidays
- Disability insurance
Unlicensed Real Estate Agent
Keller Williams SouthPark —Charlotte, NC
- $40,000 - $100,000 a year
- Choose your own hours
- Hybrid work
- Customer service
- No experience needed
- High school diploma or GED
- Continuing education credits
- Flexible schedule
Quick Apply
13d
Front Desk Agent | Overnight
Omni Hotels & Resorts —Charlotte, NC
- Overnight shift
- Writing skills
- English
- Mid-level
Quick Apply
Sales Associate
Massage Envy —Charlotte, NC
- $15 - $21 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Kahua Service Desk Agent - Project Consultant
Deloitte —Charlotte, NC
- $80,300 - $133,900 a year
- Full-time
- Mid-level
- 3 years
- Continuous improvement
Hotel Front Desk Associate
Embassy Suites Charlotte —Charlotte, NC
- $15.00 - $16.50 an hour
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
Front Desk Agent
White Lodging Services Corporation —Charlotte, NC
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Communication skills
- Paid parental leave
- Disability insurance
Quick Apply
Sale and Customer Service Associate
Massage Envy —Charlotte, NC
- $15 - $21 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Guest Service Associate
Hampton Inn & Suites Charlotte —Charlotte, NC
- Weekends as needed
- Sales
- Computer literacy
- Hotel
Quick Apply
Hotel Front Desk Associate
SpringHill Suites Concord —Concord, NC
- $16 - $17 an hour
- Part-time
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply

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Hotel Front Desk Agent

Hilton Garden Inn -
Charlotte, NC

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program
Pet insurance

Qualifications

Computer operation
Customer communication
Basic math
Client inquiry handling
Property management systems (PMS)
Handling customer service requests
Guest services software
Receptionist experience within hospitality industry
Technical Proficiency

Full Job Description

What Makes a McKibbon Front Desk Agent?

The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles.

A Day in the Life:

Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.
Maintain positive guest relations at all times.
Resolve guest complaints and ensure guest satisfaction.
Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
Process all guest check-ins and verify registration information with the guest.
Handle overbooked or 'walked' guests.
Accept and record wake-up call requests.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with housekeeping.
You will train with and learn Food and Beverage operations to fill in as needed.

Shifts may vary by hotel:

Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm
Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm

Requirements:

Previous experience working as a front desk agent or in a similar role.
A high school diploma or equivalent vocational training certificate.
Experience working at a hotel establishment (highly desired).
Proficiency with computers.
Basic math skills.
Ability to provide excellent customer service and maintain a professional demeanor at all times.
Ability to input and access information in the property management system and/or points-of-sale system.
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests

Ideal Skills & Qualities:

Great verbal and written communication skills.
The ability to create a fun and supportive working environment.

Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:

Benefits: Full Time Associates:

Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance

Financial & Occupational Wellness: All Associates

Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates

Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Quick Apply

Refine Your Search

associate agent jobs in charlotte, nc

Hotel Front Desk Agent

Dual Hotel Front Desk Agent

Front Desk Agent First Shift

Hotel Front Desk Agent

Temporary Sales Associate - Part-Time

Workers' Compensation Associate Claim Representative (Early Talent) - Eastern Alliance

Hotel Guest Service Agent

Hotel Front Desk Associate

Spa Front Desk Agent

Showing Agent - Rental Property Showings

Sales Associate - Part-Time

Unlicensed Real Estate Agent

Front Desk Agent | Overnight

Sales Associate

Kahua Service Desk Agent - Project Consultant

Hotel Front Desk Associate

Front Desk Agent

Sale and Customer Service Associate

Guest Service Associate

Hotel Front Desk Associate

I want to receive the latest job alert for associate agent in charlotte, nc

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