Top 151 Call center representative Jobs in Charlotte, Nc

Licensed Health Insurance Agent
Alliant Insurance Services —Charlotte, NC
- $20 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
Customer Service Representative (Bilingual)
Select Insurance Group —Charlotte, NC
- From $15 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Paid time off
Quick Apply
Customer Service Representative
Sealing Agents Waterproofing —Indian Trail, NC
- $16 - $18 an hour
- Full-time
- Google Workspace
- Mid-level
- Residential
Quick Apply
4d
Bilingual Customer Service Experience Specialist
GoodWork Staffing —Charlotte, NC
- Full-time
- Spanish
- HIPAA
- English
Quick Apply
Registered Financial Services Representative - Charlotte, NC
Pacific Life —Charlotte, NC
- $30 - $35 an hour
- Full-time
- Hybrid work
- Research
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
Inbound Call Center Representative
Nexovent Group —Charlotte, NC
- $23.45 - $28.25 an hour
- Weekends as needed
- Computer literacy
- Conflict management
- Organizational skills
- Paid training
- Health insurance
Quick Apply
1d
Customer Care Representative
The Hartford —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Spanish
- No high school diploma
- High school diploma or GED
- Paid training
- Paid holidays
Medical Customer Service Representative (Call Center)
90 Degree Benefits —Charlotte, NC
- $18 - $19 an hour
- Full-time
- 5 years
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Representative
VA Visionaries —Charlotte, NC
- $24.48 - $27.07 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Analysis skills
Quick Apply
5d
Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE
CCS —Charlotte, NC
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
3d
Full-Time Verification Representative (Remote) - NC
Centerfield/Datalot —Charlotte, NC
- $16 an hour
- Full-time
- Remote
- Background check
- Residential
- US work authorization
- Paid training
- Health insurance
Customer Service Rep for Call Center
Waste Pro —Charlotte, NC
- Full-time
- Computer literacy
- Residential
- Analysis skills
Customer Service Associate
Corven Media Group —Charlotte, NC
- $23 - $27 an hour
- Weekends as needed
- Computer literacy
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
2d
North Carolina Remote Customer Service Representative
notifyMD —Charlotte, NC
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Cabarrus Rowan Community Health Centers —Concord, NC
- Full-time
- OSHA
- High school
- Computer literacy
Quick Apply
1d
Customer Service Representative - REMOTE
First American Financial Corporation —Fort Mill, SC
- Remote
- Background check
- Mid-level
- Microsoft Office
- Employee stock purchase plan
- Health insurance
1d
Full Time Call Center Representative - work hybrid
TRANZACT —Mint Hill, NC
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
7d
Call Center Customer Service Representative - On Site
Anticimex Carolinas —Mint Hill, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Paid time off
Quick Apply
2d
Customer Service Support Rep
Labcorp —Charlotte, NC
- Overtime
- Medical office experience
- HIPAA
- Research
- Employee stock purchase plan
- Disability insurance
8d
Customer Service Representative | SB Billing Support
Spectrum —Charlotte, NC
- Full-time
- English
- Office
- Residential
- Opportunities for advancement
11d

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Licensed Health Insurance Agent

Alliant Insurance Services -
Charlotte, NC

Quick Apply

Job Details

Full-time
$20 an hour

Qualifications

Customer communication
High school diploma or GED
Stakeholder relationship building

Full Job Description

Medigap Life [MG] is part of the Alliant family of companies. Medigap life specializes in affordable Medicare Health Plans. Our agents are licensed in over 30 states and work with the nation's leading insurance carriers to help you find a plan that fits your needs. We are here to help you compare Medicare Supplements, Medicare Advantage, and Part D Prescription Drug plans.

SUMMARY

Responsible for providing a wide variety of support services to promote the company's product portfolio via the telephone and internet to support and to increase company revenue and profit.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Promote the company’s product portfolio and provide service assistance to consumers;

Respond to consumer inquiries through calls both inbound and outbound as well as internet inquiries;

Deliver prepared sales scripts to educate, inform and provide solutions to potential customers. Describe solutions for individual sales situations;

Communicate with consumers regularly regarding product information, rate changes and key benefits;

Monitor compliance with program reporting rules and sales requirements;

Update and maintain proprietary Lead Advantage System in accordance with policies and procedures;

Document each and every consumer contact with detailed notes;

Work collaboratively with fellow staff to advance the values and mission of the organization and Senior Market Sales by serving on relevant internal and external committees;

Assists with special projects/assignments as requested by members of management;

Perform all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates;

Performs other duties as assigned.

QUALIFICATIONS
EDUCATION / EXPERIENCE

High School Diploma or GED Required

Bachelor's Degree in marketing or related field, or equivalent combination of education and experience

Three (3) or more years general insurance industry or related field (financial services, marketing, web-based business, business-to-business customer service or call center) experience

Life/Health Insurance license

SKILLS

Active Life and Health Insurance license in resident state

Working knowledge of insurance services industries and specific current knowledge of product lines assigned to the sales associate

Knowledge of the general industry procedures, practices and terminology

Skill in working effectively with inbound and outbound callers/customers

Skill in negotiating and problem solving to resolve internal and external conflicts

Skill in the use of office equipment including computer, fax, printer, telephone system, etc.

Skill in the use of time management and organization skills

Skill in maintaining effective working relationships with all customers, employees and the general public

Skill in project management

Proficient computer skills (Microsoft/Word, Excel, PowerPoint, Adobe Acrobat, MS Outlook software preferred)

Ability to communicate effectively, both orally and in writing, in a constructive manner

Ability to approach and communicate with a wide range of personalities in a professional and courteous manner

Ability to be patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situation

Ability to engage in effective interpersonal interaction, verbal communication and written communication

Ability to persuade

Ability to run quotes for products

Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests

Ability to read, write and communicate English effectively

Ability to maintain all company policies, including all confidentiality and safety policies

Ability to actively contribute to team effort

Ability to work independently, exercise independent judgment, make and execute decisions

Ability to be a self starter, motivated and accomplish goals and tasks within a given time frame

Strong verbal and written proficiencies of the English language is required and bilingual (Spanish and English) preferred

#LI-GS1

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply" button.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [email protected]

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits

Quick Apply

Refine Your Search

call center representative jobs in charlotte, nc

Licensed Health Insurance Agent

Customer Service Representative (Bilingual)

Customer Service Representative

Bilingual Customer Service Experience Specialist

Registered Financial Services Representative - Charlotte, NC

Inbound Call Center Representative

Customer Care Representative

Medical Customer Service Representative (Call Center)

Customer Service Representative

Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE

Full-Time Verification Representative (Remote) - NC

Customer Service Rep for Call Center

Customer Service Associate

North Carolina Remote Customer Service Representative

Call Center Representative

Customer Service Representative - REMOTE

Full Time Call Center Representative - work hybrid

Call Center Customer Service Representative - On Site

Customer Service Support Rep

Customer Service Representative | SB Billing Support

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