Top 43 Claims lead Jobs in Charlotte, Nc

Claims Team Lead, LTL
Maersk —Charlotte, NC
- $61,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Paid time off
5d
Insurance Commercial Lines Account Executive - Team Leader
SolomonEdwards —Charlotte, NC
- $175,000 - $200,000 a year
- Email
- Remote
- Bachelor's degree
- Team management
- Travel
- Health insurance
- Dental insurance
Quick Apply
Program Manager/Training Lead
Contact Government Services, LLC —Charlotte, NC
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Workers Compensation Lead
Octapharma —Charlotte, NC
- Full-time
- Writing skills
- Mid-level
- Office
5d
Revenue Cycle Team Lead | Payment Posting, AR & Insurance Reconciliation
Child & Family Development —Charlotte, NC
- Full-time
- Medical office experience
- Analysis skills
- Children
Quick Apply
9d
Lead Human Resources Generalist
LAZ Parking Georgia, LLC —Charlotte, NC
- $75,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Management
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Lead Account Reimbursement Specialist
Tryon Medical Partners —Charlotte, NC
- Full-time
- Microsoft Word
- Anatomy knowledge
- Microsoft Excel
Quick Apply
Lead Supply Technician
US Veterans Health Administration —Charlotte, NC
- $46,421 - $60,347 a year
- Online Application
- Background check
- Psychiatry
- Pass drug screening
9d
Test Automation Lead with P&C Insurance Claims Applications experience
Cognizant —Charlotte, NC
- $71,100 - $112,500 a year
- Full-time
- Computer science
- Computer Science
- DevOps
- Paid parental leave
- Employee stock purchase plan
Lead QA Engineer with GenAI & Automation experience (Insurance)
Cognizant —Charlotte, NC
- $71,100 - $112,500 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- US work authorization
- Paid parental leave
- Employee stock purchase plan
Test Lead – P&C Insurance (Duck Creek/Guidewire)
Cognizant —Charlotte, NC
- Full-time
- Hybrid work
- Computer science
- Computer Science
- DevOps
- Paid parental leave
- Employee stock purchase plan
Billing & Collections Lead
Synergy Shared Services —Charlotte, NC
- Full-time
- Finance
- Supervising experience
- Mentoring
Quick Apply
AI Business Lead - Claims (Hybrid)
Selective Insurance Company of America —Charlotte, NC
- $163,000 - $220,000 a year
- Full-time
- 3 years
- Product management
- Senior level
- Employee stock purchase plan
- Health insurance
Node/AWS Lead Developer
LTM —Charlotte, NC
- $75 - $80 an hour
- DevOps
- Senior level
Quick Apply
8d
Principal Consulting Lead
IntApp —Charlotte, NC
- Email
- 5 years
- Office
- Mentoring
- Paid time off
(USA) Member Team Lead
Sam's Club —Matthews, NC
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Lead, Medical Network Pricer
Judi Health —Charlotte, NC
- $128,000 - $160,000 a year
- Per diem
- Hybrid work
- 7 years
- CPA
- Research
Quick Apply
5h
VP, Enterprise Technology Leader- Corporate Functions (Hybrid)
Selective Insurance Company of America —Charlotte, NC
- $233,000 - $315,000 a year
- Full-time
- Computer Science
- Mentoring
- Contracts
- Employee stock purchase plan
- Health insurance
Biostatistician Lead
Guidehouse Digital, LLC —Charlotte, NC
- $92,000 - $153,000 a year
- Full-time
- Azure
- Master's degree
- 8 years
- Commuter assistance
- Health savings account
1d
Claim Litigation Systems and Third Party Performance Lead
AIG Claims, Inc. —Charlotte, NC
- $120,000 - $138,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
Quick Apply
3h

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Claims Team Lead, LTL

Maersk -
Charlotte, NC

Apply Now

Job Details

Full-time
$61,000 - $70,000 a year
5 days ago

Benefits

Health insurance
Paid time off

Qualifications

Customer communication
Insurance dispute resolution
Claims negotiation
Insurance investigations
Productivity software
Technical Proficiency

Full Job Description

The Claims Team Lead role is intended for an experienced claims professional who can independently manage core claims work while also supporting the day-to-day coordination, coaching, and operational discipline of a claims team. This role bridges senior individual contributor responsibilities and entry-level people leadership. The colleague is expected to serve as a first point of guidance for less experienced team members, help prioritize work, support consistent claim handling practices, and escalate complex or non-routine matters to the appropriate leader.

Responsibilities:

Review, investigate, and resolve transportation claims for loss, damage, shortage, delay, or related customer concerns within defined procedures, contractual terms, and applicable claim handling guidelines.
Respond professionally to written and verbal inquiries from customers, internal stakeholders, carriers, stations, insurers, and other relevant parties.
Gather and evaluate claim documentation, including bills of lading, delivery records, invoices, photographs, inspection results, repair or replacement estimates, customer statements, carrier responses, and other supporting material.
Coordinate inspections, salvage review, mitigation efforts, and subrogation activity when appropriate.
Support consistent claim file quality by reviewing documentation completeness, claim rationale, reserve or settlement support, denials, approvals, and system updates.
Run, review, and distribute operational reports to help identify aged claims, workflow gaps, productivity trends, escalation needs, or compliance concerns.
Assist with day-to-day prioritization of team workload, including helping less experienced colleagues understand urgency, next steps, and required documentation.
Provide coaching, mentoring, and technical guidance to claims colleagues while escalating performance, policy, legal, or high-risk matters to the appropriate manager.
Participate in claim reviews, audits, process discussions, and continuous improvement efforts aimed at improving accuracy, consistency, cycle time, customer experience, and recoveries.
Partner with leadership, legal, compliance, customer experience, operations, and commercial stakeholders on complex claims, disputes, escalations, or recurring claim trends.
Help identify process improvements, training needs, and practical methods for improving claim handling quality and reducing avoidable rework.
Perform other job-related duties as required to support business needs, workload balancing, absence coverage, and operational continuity.

Requirements:

3+ years of experience in claims, transportation, logistics, insurance, customer service, or a related field.
Proven ability to independently manage claims and resolve complex issues.
Strong knowledge of claims handling principles, investigations, customer communication, and dispute resolution.
Experience coaching, mentoring, or informally leading colleagues preferred.
Strong analytical, organizational, problem-solving, and communication skills.
Proficiency with Microsoft Office and claims management systems.
Bachelor's degree preferred or an equivalent combination of education and relevant experience.

Pay Range: $61,000.00 - $70,000.00*

The stated pay range is the anticipated starting salary and may be adjusted based on market conditions, experience, and location. Final compensation will be discussed directly with the selected candidate(s) in compliance with all applicable laws.

Benefits:

Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.

Notice to applicants applying to positions in the United States:

You must be authorized to work for any employer in the U.S.

#LI-XC1 #RPO

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

claims lead jobs in charlotte, nc

Claims Team Lead, LTL

Insurance Commercial Lines Account Executive - Team Leader

Program Manager/Training Lead

Workers Compensation Lead

Revenue Cycle Team Lead | Payment Posting, AR & Insurance Reconciliation

Lead Human Resources Generalist

Lead Account Reimbursement Specialist

Lead Supply Technician

Test Automation Lead with P&C Insurance Claims Applications experience

Lead QA Engineer with GenAI & Automation experience (Insurance)

Test Lead – P&C Insurance (Duck Creek/Guidewire)

Billing & Collections Lead

AI Business Lead - Claims (Hybrid)

Node/AWS Lead Developer

Principal Consulting Lead

(USA) Member Team Lead

Lead, Medical Network Pricer

VP, Enterprise Technology Leader- Corporate Functions (Hybrid)

Biostatistician Lead

Claim Litigation Systems and Third Party Performance Lead

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