Top 207 Contact center Jobs in Charlotte, Nc

Collections Specialist
OneMain Financial —Fort Mill, SC
- Extended hours
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Loan Representative
OneMain Financial —Fort Mill, SC
- Extended hours
- Spanish
- English
- Mid-level
- Employee stock purchase plan
- Paid holidays
6d
Loan Officer (Inbound Sales)
Romero Capital Corp —Charlotte, NC
- $50,000 - $350,000 a year
- Full-time
- Background check
- Office
- In-person
- Paid training
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Charlotte, NC
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Healthcare Customer Service Representative (NC)
Healthcare Business Services Inc. —Charlotte, NC
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
13d
Patient Access Specialist- Contact Center
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Charlotte, NC
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Work from home
Charlotte - FT Call Center Agent I- September
American Red Cross —Charlotte, NC
- Full-time
- High school diploma or GED
- Fair chance
- Computer skills
- Paid holidays
- Disability insurance
1d
Full-Time Verification Representative (Remote) - NC
Centerfield/Datalot —Charlotte, NC
- $16 an hour
- Full-time
- Remote
- Background check
- Residential
- US work authorization
- Paid training
- Health insurance
Call Center Agent
Surib —Charlotte, NC
- $3,775 - $4,350 a month
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Opportunities for advancement
Quick Apply
4d
Customer Service Representative
VA Visionaries —Charlotte, NC
- $24.48 - $27.07 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Analysis skills
Quick Apply
North Carolina Remote Customer Service Representative
notifyMD —Charlotte, NC
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Customer Service Rep for Call Center
Waste Pro —Charlotte, NC
- Full-time
- Computer literacy
- Residential
- Analysis skills
Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE
CCS —Charlotte, NC
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
Customer Service Associate
Axisholdings Corp —Charlotte, NC
- $20 - $25 an hour
- Full-time
- Computer literacy
- Conflict management
- In-person
- Paid training
- Health insurance
Quick Apply
9d
Call Center Customer Service Representative - On Site
Anticimex Carolinas —Charlotte, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Paid training
- Paid holidays
Quick Apply
5d
Nighttime Call Center Representative
Dilling Heating, Cooling, Plumbing & Electrical —Charlotte, NC
- $18 - $22 a year
- Full-time
- Background check
- Pass drug screening
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
13d
Employee Services Center Representative
Spectrum —Charlotte, NC
- Full-time
- Microsoft Excel
- English
- Mid-level
- Opportunities for advancement
6d
Customer Experience Specialist/Dispatcher
NearU —Charlotte, NC
- $15 - $25 an hour
- Weekends as needed
- Bilingual
- Mid-level
- Residential
Quick Apply
Service 360 Professional
LPL Financial —Fort Mill, SC
- $23.72 - $39.52 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Paid time off
Quick Apply
Customer Experience Specialist
NearU —Charlotte, NC
- $15 - $25 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
Quick Apply

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Collections Specialist

OneMain Financial -
Fort Mill, SC

Apply Now

Job Details

Full-time

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching
Paid sick time

Qualifications

High school diploma or GED
Technical Proficiency

Full Job Description

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer’s financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.

In the Role:

Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services
Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day
Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
Maintain and note all appropriate information and documentation on customer and account status
Collaborate both in person and virtually, using available technology to connect with other internal teams

Requirements

High School Diploma or GED
Proficiency in utilizing multiple tools/systems simultaneously
Skilled at achieving and exceeding goals

Preferred

Experience working in customer service, collections or call center environments
Bilingual: Spanish

Work Schedule:

Hours of Operation

Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM

The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.

Training Schedule:

The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.

Location: Onsite - Fort Mill, SC

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)

Key Word Tags

Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee #OMHTF

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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Refine Your Search

contact center jobs in charlotte, nc

Collections Specialist

Loan Representative

Loan Officer (Inbound Sales)

Licensed Insurance Sales Representative (Remote / Home-Based)

Healthcare Customer Service Representative (NC)

Patient Access Specialist- Contact Center

Charlotte - FT Call Center Agent I- September

Full-Time Verification Representative (Remote) - NC

Call Center Agent

Customer Service Representative

North Carolina Remote Customer Service Representative

Customer Service Rep for Call Center

Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE

Customer Service Associate

Call Center Customer Service Representative - On Site

Nighttime Call Center Representative

Employee Services Center Representative

Customer Experience Specialist/Dispatcher

Service 360 Professional

Customer Experience Specialist

I want to receive the latest job alert for contact center in charlotte, nc

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