Top 127 Counter staff Jobs in Charlotte, Nc

Customer Experience Specialist (Part-Time)
Mecklenburg County —Charlotte, NC
- $20.00 - $26.61 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Computer literacy
5d
Dish
City Barbeque, LLC —Charlotte, NC
- $14 - $17 an hour
- Fast casual restaurant
- Entry level
- Kitchen
- Health insurance
- Dental insurance
Quick Apply
Front
City Barbeque, LLC —Charlotte, NC
- $14 - $17 an hour
- Entry level
- Health insurance
- Dental insurance
Quick Apply
7d
Dishwasher
Sage Hospitality —Charlotte, NC
- Full-time
- No experience needed
- Ability to lift 50 pounds
- Travel
8d
Hookah
Fumée Kitchen & Cocktails —Charlotte, NC
- $10 - $15 an hour
- Weekends as needed
- Bar
- High school diploma or GED
- Ability to stand for extended periods
- Opportunities for advancement
Quick Apply
Boards
City Barbeque, LLC —Charlotte, NC
- $15 - $19 an hour
- Fast casual restaurant
- Entry level
- Kitchen
- Health insurance
- Dental insurance
Quick Apply
7d
Dishwasher
Big Al's Pub & Grubberia —Charlotte, NC
- $12.50 - $13.00 an hour
- Full-time
- In-person
- Entry level
- Under 1 year
- Employee discount
Quick Apply
PT Breakfast Attendant - Weekends Only
Home2 Suites by Hilton —Charlotte, NC
- $15 - $17 an hour
- Weekends only
- Hotel
- High school diploma or GED
- In-person
Quick Apply
13d
Restaurant Crew Member
Big Dave's Cheesesteaks Charlotte —Charlotte, NC
- $12 - $15 an hour
- Serving
- Quick service & fast food restaurant
- Organizational skills
Quick Apply
Janitorial Agent
G2 Secure Staff, LLC —Charlotte, NC
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
8d
Prep
City Barbeque, LLC —Charlotte, NC
- $13 - $18 an hour
- Fast casual restaurant
- Entry level
- Kitchen
- Health insurance
- Dental insurance
Quick Apply
Sales Associate PT
Paper Skyscraper —Charlotte, NC
- $14 - $16 an hour
- Part-time
- Ability to walk for extended periods
- Basic math
- High school diploma or GED
- Employee discount
- Flexible schedule
Quick Apply
Team Members
Joe's Kwik Mart —Charlotte, NC
- From $15 an hour
- Part-time
- Ability to walk for extended periods
- Sanitation
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
7d
Automotive Parts Counterperson
Keffer Mazda —Huntersville, NC
- $15 - $22 an hour
- Full-time
- Dealership
- High school diploma or GED
- Driver's License
- Paid holidays
- Paid time off
Quick Apply
Sales Lead
Hustle House Fitness —Charlotte, NC
- $14 - $20 an hour
- Part-time
- Hospitality
- Sales
- No background check
- Employee discount
Quick Apply
Server/Cashier
Dakshin Delights —Fort Mill, SC
- $12 - $14 an hour
- Weekends as needed
- Basic math
- Quick service & fast food restaurant
- In-person
Quick Apply
7d
Parts Counterperson
Scott Clark Honda —Charlotte, NC
- Full-time
- Clean driving record
- Sales
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Front of House Team Member
Showmars —Charlotte, NC
- $12 - $15 an hour
- Part-time
- Serving
- English
- Driver's License
- Paid training
- Health insurance
Quick Apply
PARTS COUNTERPERSON I
Wolter, Inc. —Charlotte, NC
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Office
Quick Apply
Crew Member
Dairy Queen —Charlotte, NC
- $9 - $12 an hour
- Part-time
- No education required
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Paid training
- Employee discount
Quick Apply

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Customer Experience Specialist (Part-Time)

Mecklenburg County -
Charlotte, NC

Apply Now

Job Details

Part-time
$20.00 - $26.61 an hour
5 days ago

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

Customer Experience Specialist (Part-Time) - Community Resource Center
The Department of Community Resources

Please apply by: 8/24/2026

"Follow Your Calling, Find Your Career"

Rate: $20.00 - $26.61 / hr

This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Position Specific Summary
The Customer Experience Specialist position will support the Department Monday – Friday on-site as telework is not provided. Additionally, the selected candidate may be required to stand for a period of time while completing duties and support additional CRC locations as needed.

The selected candidate will support the Department Monday – Friday up to 20 hours a week.

Location:
3205 Freedom Drive
Charlotte, NC 28208

Position Summary
This is a customer-facing position that will interface directly with walk-in customers in Health and Human Services. The incumbent will understand the CRC lobby workflow and processes in order to help guide customers through the proper steps required for their needs, or to the appropriate subject matter experts who can provide the customer with more detailed guidance. This position will also provide administrative back-up to clerical functions.

The goal of the Community Resource Center is to deliver quality, accurate, and personalized solutions that enhance customer satisfaction with every interaction.

Essential Functions

Greet, direct and screen customers for accessibility to all HHS programs and services helping as required.

Act as an initial point of contact for the HHS walk-in customer.

Assisting customers with check-in

Directing customer to building amenities or waiting area

Identifying situations requiring escalation (to liaison, case worker, management, etc.)

Deescalate situations

Intuitive to read the environment and respond appropriately

Authentic interactions with customers

Observant and aware of surroundings

Must remain informed and knowledgeable of all programs and services offered within CRC including those offered by Community Organizations.

Maintain personal and professional competency via trainings.

Ensure agency guests are appropriately directed and staff are notified.

Interview and screen customers to understand their specific needs.

Determine which workflow steps and processes are needed to fulfill the customer’s needs to help ensure that the customer’s transactions are efficient and effective.

Respond in a timely manner and communicate clearly and accurately.

Maintain dialog with customers regarding expectations and experiences and use this feedback to improve service delivery.

Utilize Language Assistance staff and devices to effectively communicate with LEP and other customers.

Recognize when requests must be escalated and follow policies and procedures to ensure the customer receives communication regarding resolution.

Collaborate with staff to ensure the customer workflow is efficient and successful. Keep current with CRC process changes and ensure that customer communications reflect the correct and current protocols.

Collaborate with staff to function in support of each other to achieve the mission of HHS and Mecklenburg County; Assist with additional lobby services as needed (including, but not limited to, the Document Counter, Kids’ Corner, Food Pantry, and Computer Room)

Maintain a professional environment.

Ensure the lobby is clean, safe, and operationally ready

Maintain county standards in professional appearance

Ensure wheelchairs and other equipment is properly maintained and secured

Minimum Qualifications

Experience:

Minimum of two years of customer service or community service-related experience

Education:

High School Diploma or equivalent

Combination of relevant education and relevant experience accepted?: Yes

Preferred Qualifications

Bilingual Skills (Spanish/English)

Knowledge, Skills and Abilities

Knowledge of

Thorough knowledge of Health and Human Service customer service needs and understanding of mission, mandate, and duties.

Communicate clearly and professionally, both with customers and staff.

Ability to maintain a friendly, cooperative, and responsive attitude toward customers.

Intuitive to read the environment and respond appropriately

Skilled in time management in order to effectively manage daily workloads.

Ability to troubleshoot and alert Customer Service Manager to potential problems.

Possess the ability to be a self-directed and motivated individual; to work without direct supervision, in a team environment, and keeping management informed of unusual problem situations.

Ability to establish and maintain effective working relationships with members of the CRC team, other employees, and the general public.

Possess a strong work ethic and team player mentality.

Knowledge of PC’s, laptops, tablets or similar devices, printers, other peripherals, operating systems, Outlook, and MS Office Suite.

Skills

Active listening

Attention to detail

Critical thinking

Reading comprehension

Service orientation

Time management

Written and oral communication

Abilities

Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships

Communication: Clearly conveying information and ideas through a variety of media to individuals and/or groups in a manner that engages the audience and helps them understand and retain information

Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and the organization’s needs

Negotiation: Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties

Computer Skills

General knowledge of various computer applications

Work Environment

Works in an office setting with moderate noise

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Apply Now

Refine Your Search

counter staff jobs in charlotte, nc

Customer Experience Specialist (Part-Time)

Dish

Front

Dishwasher

Hookah

Boards

Dishwasher

PT Breakfast Attendant - Weekends Only

Restaurant Crew Member

Janitorial Agent

Prep

Sales Associate PT

Team Members

Automotive Parts Counterperson

Sales Lead

Server/Cashier

Parts Counterperson

Front of House Team Member

PARTS COUNTERPERSON I

Crew Member

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