Top 145 Customer care specialist Jobs in Charlotte, Nc

Customer Care Specialist
Saia Motor Freight Line LLC —Charlotte, NC
- $20.10 - $24.20 an hour
- Full-time
- 18 years or older
- English
- Office
Quick Apply
Customer Support Specialist I
Momentus Technologies —Charlotte, NC
- On call
- Remote
- Microsoft Excel
- Microsoft Access
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte
Distro —Charlotte, NC
- $45,000 - $50,000 a year
- Full-time
- Spanish
- English
- High school diploma or GED
Quick Apply
eSupport Customer Service Specialist
Morris-Jenkins —Charlotte, NC
- $19 - $21 an hour
- Weekends as needed
- Microsoft Excel
- Sales
- Marketing
Customer Support Service II
OrthoCarolina —Charlotte, NC
- Full-time
- Hybrid work
- High school diploma or GED
- Entry level
- Paid holidays
- Tuition reimbursement
Quick Apply
3d
Customer Experience Concierge, Centurion Lounge - CLT
American Express —Charlotte, NC
- $20.00 - $25.25 an hour
- Weekends as needed
- Hybrid work
- Travel
- US work authorization
- Fair chance
- Paid parental leave
- Health insurance
Client Care Specialist
Ascend Nonprofit Solutions —Charlotte, NC
- $19.60 - $20.14 an hour
- Part-time
- Inventory management
- Writing skills
- Office
Quick Apply
7d
Customer Service Representative
FYZICAL Therapy and Balance Centers —Huntersville, NC
- Full-time
- Hybrid work
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Optometrist - Full-time - Corporate Practice - Charlotte, NC
Corporate practice —Charlotte, NC
- Full-time
- Entry level
- Wellness program
- Paid holidays
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Charlotte, NC
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
4d
Optometrist - Full-time - Corporate Practice - Mooresville, NC
Corporate practice —Mooresville, NC
- Full-time
- Entry level
- Wellness program
- Paid holidays
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Charlotte, NC
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Pet Care Specialist / Kennel Technician
Bed & Bark Pet Resort —Waxhaw, NC
- $13 - $15 an hour
- Full-time
- 18 years or older
- Customer service
- High school diploma or GED
- Employee discount
- Flexible schedule
Quick Apply
1h
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Charlotte, NC
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
14d
Kidney Care Specialist
Fresenius Medical Care —Charlotte, NC
- $17 - $35 an hour
- Weekends as needed
- Local
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Quality Care Specialist/Receptionist - FT - Onsite NC
Human Coalition —Charlotte, NC
- Full-time
- Computer literacy
- Administrative experience
- Clinic
Quick Apply
9d
Part-Time Client Care Specialist
Ascend Nonprofit Solutions —Charlotte, NC
- $18.50 - $19.50 an hour
- Part-time
- Pass drug screening
- Office
- Administrative experience
Quick Apply
Customer Experience Representative
HomeTeam Pest Defense —Charlotte, NC
- $18 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
Customer Support Associate
DebtBook —Charlotte, NC
- Finance
- Analysis skills
- Math
- Dental insurance
- Tuition reimbursement
Quick Apply
Customer Experience Specialist
NearU —Charlotte, NC
- $15 - $25 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
Quick Apply
4d

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Customer Care Specialist

Saia Motor Freight Line LLC -
Charlotte, NC

Quick Apply

Job Details

Full-time
$20.10 - $24.20 an hour

Qualifications

English
High school diploma or GED

Full Job Description

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

Position Summary

Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed. Contributes to smooth daily operations by assisting with paperwork, recordkeeping and basic service requests.

Major Tasks and Responsibilities

Prepares, prints, scans, and organizes documentation for terminal operations and dispatch.
Maintains accurate filing and recordkeeping systems for shipments and terminal records.
Bundles and distributes paperwork for outbound shipments in coordination with operations staff.
Reviews outbound load paperwork to ensure accuracy before dispatch.
Handles inbound calls and emails to provide timely resolution and a positive customer experience.
Arranges dock pickups and dock drops for customers in coordination with operations staff.
Provides assistance and support to internal and external drivers for the line haul department.
Identifies paperwork or process issues, escalating as needed to prevent delays, and assists with administrative projects or special tasks as assigned.

Minimum Qualifications

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.

Preferred Qualifications

Transportation, customer service, or related experience.
Working knowledge of Microsoft Office.

Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works primarily in a terminal office environment with frequent computer and phone use.
Sits for extended periods while performing data entry and administrative tasks.
Walks through warehouse and dock areas as needed, with exposure to noise, dust, and varying temperatures.
Communicates regularly with drivers, coworkers, and customers in person, by phone, and electronically.
Occasionally lifts or carries office supplies or small packages up to 20 pounds.
May be required to wear safety gear such as high-visibility vests, hearing protection, or safety footwear in operational areas.
Work hours may extend beyond the standard schedule during peak periods or to resolve service issues.

Pay Rate: $20.10 - $24.20 per hour, based on experience

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move

At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

customer care specialist jobs in charlotte, nc

Customer Care Specialist

Customer Support Specialist I

Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte

eSupport Customer Service Specialist

Customer Support Service II

Customer Experience Concierge, Centurion Lounge - CLT

Client Care Specialist

Customer Service Representative

Optometrist - Full-time - Corporate Practice - Charlotte, NC

Bilingual Customer Service Specialist (Spanish)

Optometrist - Full-time - Corporate Practice - Mooresville, NC

Bilingual Customer Service Specialist (Spanish)

Pet Care Specialist / Kennel Technician

Bilingual Customer Service Specialist (Spanish)

Kidney Care Specialist

Patient Quality Care Specialist/Receptionist - FT - Onsite NC

Part-Time Client Care Specialist

Customer Experience Representative

Customer Support Associate

Customer Experience Specialist

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