Top 135 Data collection representative Jobs in Charlotte, Nc

Customer Service Representative - REMOTE
First American Financial Corporation —Fort Mill, SC
- Remote
- Background check
- Mid-level
- Microsoft Office
- Employee stock purchase plan
- Health insurance
3d
Customer Service Representative - REMOTE
ServiceMac, LLC —Fort Mill, SC
- $16.07 - $21.41 an hour
- Full-time
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Quick Apply
4d
Staff Professional | Geotechnical (RG/SW)
BUNNELL LAMMONS ENGINEERING —Charlotte, NC
- Full-time
- 5 years
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Billing Specialist
Avante Health Solutions —Concord, NC
- $20 - $24 an hour
- Microsoft Outlook
- Basic math
- ERP systems
Quick Apply
Donor & Client Support Coordinator II.
American Red Cross —Charlotte, NC
- $20.24 an hour
- Full-time
- Bilingual
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Data Scanning Associate / Full-Time
RDSolutions —Charlotte, NC
- Full-time
- 18 years or older
- Clean driving record
- Merchandising
- Mileage reimbursement
- Paid time off
14d
Service Center Clerk I
Estes Express Lines —Charlotte, NC
- $20.50 - $22.75 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Office
13d
Accounts Receivable Specialist
Charlotte Gastroenterology & Hepatology —Mooresville, NC
- 8 hour shift
- Computer literacy
- Medical office experience
- HIPAA
Patient Financial Rep - Follow Up
CaroMont Health —Gastonia, NC
- Full-time
- High school diploma or GED
- Analysis skills
- Hospital experience
6d
Outbound Sales Representative
FLS Connect —Charlotte, NC
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health savings account
4d
Field Representative - Part Time
RDSolutions —Fort Mill, SC
- Part-time
- 18 years or older
- Clean driving record
- High school diploma or GED
- Mileage reimbursement
- 401(k) matching
Compensation Analyst II
Pacific Life Insurance Company —Charlotte, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Employment & labor law
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
5d
Loan Processor
Two Harbors Investment Corp. —Fort Mill, SC
- Overtime
- Microsoft Word
- Mid-level
- Office
4d
Community Manager
Cardinal Group Companies —Charlotte, NC
- Full-time
- Mid-level
- Residential
- Supervising experience
Commercial Assistant Property Manager
The Keith Corporation —Charlotte, NC
- $58,000 - $64,000 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
Business Analyst
Two Harbors Investment Corp. —Fort Mill, SC
- Full-time
- Computer Science
- Mid-level
- Office
Restoration Project Coordinator
Rainbow International Of Greater Charlotte —Charlotte, NC
- $55,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Project Scheduler
ENFRA LLC —Charlotte, NC
- $88,380 - $117,970 a year
- Full-time
- Construction site
- Engineering
- Mid-level
- Opportunities for advancement
Inventory Clerk
Kenco —Rock Hill, SC
- Full-time
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Paid parental leave
- Health savings account
ARC Team Associate
FirstService Residential —Charlotte, NC
- $19 - $21 an hour
- Extended hours
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
5d

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Customer Service Representative - REMOTE

First American Financial Corporation -
Fort Mill, SC

Apply Now

Job Details

3 days ago

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Paid sick time

Qualifications

Microsoft Office
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

Customer Service Representatives may be found in service-related call center or non-call center environments. Employees perform a host of customer service duties such as receiving inquiries and requests from the general public, real estate agents/brokers or other agencies. The type of request is influenced by the business segment. For example, escrow branches will manage escrow-related calls, insurance businesses may receive policy or claims related inquiries, and other groups may receive technical-related questions. Interface with customers typically by web-based application, email, or telephone to address queries/problems. Use computerized systems for tracking, providing status, information gathering, and/or troubleshooting. These jobs are generic for broad applicability across the organization and do not have assigned clients.

HOW YOU’LL CONTRIBUTE

Interfaces with customers to resolve 1st and 2nd tier/escalation customer service calls/queries/problems.
Verifies contacts and account information.
Examines customer problems and implements appropriate corrective action to respond to customer requests.
Escalates queries/requests for action as appropriate to Supervisor and/or appropriate party/field locations for immediate action.
Maintains and creates logs, reports, records, and files.
Investigates, coordinates, and tracks a wide range of customer issues and problems.
Makes proactive calls to determine accounts requiring close attention, identifies problems and works through to resolution.
May interface with offshore call center to answer questions on process or specialized situations
May prepare customer billings, answer questions about billing, and coordinate resolution of billing issues with collections and/or other departments.
May do order fulfillment. Receive orders, reconcile information, update systems, and follow up with customers.
Other duties as assigned

WHAT YOU’LL BRING

Required Education, Experience, Certification/Licensure

High School diploma or equivalent required
Generally, has 2+ years of generally related customer service experience
General knowledge of assigned area’s products and customer service activities.
Proficient MS Office skills
Must be able to navigate a computerized data entry system or other relevant applications.
Strong verbal and written skills
Customer Service skill including adaptability, attention to detail, patience, and problem solving.

Shift: 11am-8:00pm ET

Candidates selected for employment will be required to successfully complete a background check, and credit check as a condition of employment, where permitted by applicable law.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Apply Now

Refine Your Search

data collection representative jobs in charlotte, nc

Customer Service Representative - REMOTE

Customer Service Representative - REMOTE

Staff Professional | Geotechnical (RG/SW)

Billing Specialist

Donor & Client Support Coordinator II.

Data Scanning Associate / Full-Time

Service Center Clerk I

Accounts Receivable Specialist

Patient Financial Rep - Follow Up

Outbound Sales Representative

Field Representative - Part Time

Compensation Analyst II

Loan Processor

Community Manager

Commercial Assistant Property Manager

Business Analyst

Restoration Project Coordinator

Project Scheduler

Inventory Clerk

ARC Team Associate

I want to receive the latest job alert for data collection representative in charlotte, nc

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