Top 8 Floral manager Jobs in Charlotte, Nc

Floral Boutique Manager
French Florist —Charlotte, NC
- From $22 an hour
- Full-time
- Background check
- Inventory management
- Mid-level
- Paid time off
Quick Apply
7d
Lead Floral Designer
French Florist —Charlotte, NC
- From $22 an hour
- Email
- Background check
- Mid-level
- Mentoring
- Paid time off
- Employee discount
Quick Apply
7d
Full Time Produce Management Assistant
Harris Teeter —Charlotte, NC
- Full-time
- Sales
- Mid-level
- High school diploma or GED
Frame Shop Manager
Hobby Lobby —Charlotte, NC
- $20.15 - $21.15 an hour
- Full-time
- Computer literacy
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
(USA) Produce Lead
Sam's Club —Rock Hill, SC
- $22 - $30 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance

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Lead Floral Designer
French Florist —Charlotte, NC
Lead onboarding and technical training for Designers, including recipes, floral mechanics, processing, flower care, and design techniques.
From $22 an hour
Quick Apply
7d

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Floral Retail Store Operations Specialist
Connells Maple Lee flowers & gifts —Grove City, OH
Able to design according to trained specifications. Overtime will be regularly scheduled and total hours may reach 50-70 per week during floral holidays and…
Quick Apply
12d
Wholesale Floral Supply Manager
Bill Doran Company —Columbus, OH
Make outbound sales calls to promote new products, seasonal promotions, and everyday inventory. Receive, unload, inspect, and stock incoming shipments.
$36,000 - $42,000 a year
Quick Apply

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floral manager jobs near charlotte, nc

Floral Boutique Manager

French Florist -
Charlotte, NC

Quick Apply

Job Details

Full-time
From $22 an hour
7 days ago

Benefits

Paid time off

Qualifications

Sales management
Inventory management
Dispatching
Team development
Floral arrangement design
Management reporting
Retail management
Customer complaint resolution

Full Job Description

Position Summary

French Florist Greenville is seeking a hands-on Floral Boutique Manager to lead daily store operations and own the customer experience from order intake through successful delivery. This role combines retail leadership, customer service, sales, team development, delivery coordination, inventory oversight, and operational accountability.

The Floral Boutique Manager partners closely with the Lead Floral Designer to align production, staffing, inventory, and delivery priorities.

What You’ll Do

· Own the daily operation of the boutique from opening through closing, ensuring the team is prepared, priorities are clear, and service standards are consistently met.

· Lead, schedule, coach, and develop boutique employees while maintaining accountability, strong communication, and a positive team culture.

· Monitor daily sales, labor, productivity, order accuracy, delivery performance, and other key operational metrics.

· Oversee the full customer experience, including phone and in-store orders, complex requests, escalations, service recovery, and post-delivery follow-up.

· Coach the team on consultative selling, thoughtful upgrades, and relevant add-ons that improve the customer experience and increase average order value.

· Own order flow from intake through production handoff, dispatch, delivery, and final resolution of any customer or delivery issue.

· Manage routing and dispatch through Onfleet and Burq, prioritizing time-sensitive orders, delivery windows, events, hospitals, funerals, and customer commitments.

· Communicate proactively with customers, recipients, drivers, and the design team to prevent delays and resolve problems in real time.

· Oversee Google Review generation, timely review responses, customer retention efforts, and brand reputation management.

· Partner with the Lead Floral Designer on floral and hard-goods inventory, purchasing priorities, waste reduction, inventory accuracy, and COGS performance.

· Ensure required inventory counts, operational reporting, scheduling, and follow-up tasks are completed accurately and on time.

· Remove operational roadblocks and keep communication flowing across customer service, design, and delivery functions.

What We’re Looking For

· Leadership experience in retail, hospitality, floral, gifting, luxury service, or another fast-paced customer-focused environment.

· Strong customer service, problem-solving, and conflict-resolution skills.

· Experience coaching employees, creating schedules, setting priorities, and holding a team accountable.

· Excellent organization and the ability to manage multiple orders, deadlines, customer needs, and changing priorities at the same time.

· A sales-minded approach with confidence recommending upgrades and add-ons based on the customer’s occasion and budget.

· Comfort using point-of-sale, order-management, scheduling, or delivery-routing technology; experience with Onfleet or Burq is helpful but not required.

· Working knowledge of labor, sales, inventory, waste, and operational performance metrics.

· Clear written and verbal communication with customers, employees, vendors, and delivery partners.

How Success Will Be Measured

· Customer satisfaction, retention, and effective service recovery.

· Google Review growth, review quality, and response time.

· Order accuracy and efficient movement of orders from intake through delivery.

· On-time delivery performance and effective dispatch execution.

· Inventory accuracy, waste reduction, and COGS awareness.

· Productive labor scheduling and consistent team performance.

· Strong employee development and cross-functional communication.

Why This Role Matters

The Floral Boutique Manager is the operational owner of the boutique. The person in this role creates the structure, accountability, communication, and customer care that allow every department to deliver the French Florist experience consistently.

Pay: From $22.00 per hour

Benefits:

Paid time off

Application Question(s):

What attracted you to the Boutique Manager role, and what experiences or skills from your background do you believe would translate well to this position?

Experience:

Management: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

floral manager jobs in charlotte, nc

Floral Boutique Manager

Lead Floral Designer

Full Time Produce Management Assistant

Frame Shop Manager

(USA) Produce Lead

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