Top 84 Guest service agent Jobs in Charlotte, Nc

Front Desk Agent – Home2 Suites by Hilton (Opening Team)
Home2 Suites by Hilton —Charlotte, NC
- Part-time
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Part Time Overnight Guest Service Agent
Kimpton Hotels & Restaurants —Charlotte, NC
- $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Charlotte - Flexible Schedule Front Desk Agent
NFC Amenity Management —Charlotte, NC
- $18 an hour
- Part-time
- US work authorization
- Reliable transportation
- Entry level
- Paid training
- Disability insurance
Quick Apply
10d
Front Desk Agent
Grand Bohemian Charlotte —Charlotte, NC
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
2d
Part-Time Guest Service Agent
Hilton Charlotte Uptown —Charlotte, NC
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- 401(k) matching
- Employee discount
Quick Apply
4d
Hotel Front Desk Agent
Doubletree by Hilton Charlotte City Center —Charlotte, NC
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Agent First Shift
Le Meridien & Sheraton Charlotte Hotels —Charlotte, NC
- $17 an hour
- Weekends as needed
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Hyatt Centric SouthPark Charlotte —Charlotte, NC
- $16 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- 401(k)
Quick Apply
2d
Front Office Agent
Hyatt House Charlotte/Center City —Charlotte, NC
- $16 an hour
- Weekends as needed
- Residential
- Hotel
- Front desk
- Employee stock purchase plan
- Health insurance
4d
Guest Service Agent
Drury Hotels Company LLC —Charlotte, NC
- Up to $3,200 a year
- Urgently hiring
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
11d
Hotel Front Desk Associate
SpringHill Suites Charlotte City Center —Charlotte, NC
- $16 an hour
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
Front Desk Guest Service Agent
Tru by Hilton Charlotte/Ayrsley —Charlotte, NC
- From $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
- Health savings account
- Health insurance
Quick Apply
1d
Spa Front Desk Agent
Marriott International, Inc —Charlotte, NC
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Front Desk Agent
The Ballantyne, A Luxury Collection Hotel —Charlotte, NC
- Hotel
- Computer skills
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
3d
Front Desk Agent - Brand New Moxy Charlotte
Lexima —Charlotte, NC
- $16.00 - $18.50 an hour
- Weekends as needed
- Serving
- Bar
- Hotel
- Flexible schedule
Hotel Front Desk Associate
SpringHill Suites Concord —Concord, NC
- $16 - $17 an hour
- Part-time
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
Front Desk Agent
DoubleTree Charlotte —Charlotte, NC
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
1d
Guest Service Associate
Hampton Inn & Suites Charlotte —Charlotte, NC
- Weekends as needed
- Sales
- Computer literacy
- Hotel
Quick Apply
Guest Service Agent
INNKEEPER PROPERTIES INC —Charlotte, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
3d
Home2 Suites Charlotte I 77 South - Front Desk Agent
Aimbridge Hospitality —Charlotte, NC
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
10d

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guest service agent jobs near charlotte, nc

Front Desk Agent – Home2 Suites by Hilton (Opening Team)

Home2 Suites by Hilton -
Charlotte, NC

Quick Apply

Job Details

Part-time | Full-time
4 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Employee discount
Opportunities for advancement

Qualifications

Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Sales transaction processing
Financial transaction processing
Phone communication
Greeting customers
Answering guest questions
Hotel public area cleaning
Hotel room assignment management
Property management systems (PMS)
Computer skills
Clean workspace maintenance
Communication skills
Balancing end-of-day transactions
Entry level
Office phone management

Full Job Description

Job Overview
Home2 Suites by Hilton is seeking energetic, service-driven, and hospitality-focused Front Desk Agents to join our opening team for an exciting new hotel launch. As one of the first faces guests encounter, you will play a key role in creating memorable experiences and setting the tone for exceptional hospitality from day one.

This position is ideal for individuals who thrive in a fast-paced environment, enjoy interacting with people, and are passionate about delivering outstanding guest service. Opening team members will have the unique opportunity to help establish service standards, culture, and guest experiences as we prepare to welcome our first guests.

Responsibilities

Welcome guests with a warm, friendly, and professional demeanor while delivering exceptional hospitality
Perform guest check-ins and check-outs efficiently while ensuring accuracy in reservations, billing, and payment processing
Manage guest requests, concerns, and inquiries promptly to ensure complete guest satisfaction
Answer and direct incoming calls using proper phone etiquette and Hilton service standards
Coordinate room assignments, arrivals, departures, and special requests
Maintain accurate guest information and update reservations within hotel management systems
Support daily front office operations including cash handling, reporting, and shift reconciliation
Collaborate with housekeeping, maintenance, and management teams to ensure seamless operations
Promote Hilton Honors enrollment opportunities and hotel amenities
Assist guests with local recommendations, directions, and hotel information
Maintain cleanliness and organization of the front desk, lobby, and public areas
Support opening activities, training initiatives, and operational setup as needed

Qualifications & Experience

Previous hotel front desk, hospitality, guest service, or customer service experience preferred
Experience with Hilton systems is a plus but not required
Strong communication and interpersonal skills
Ability to multitask and remain organized in a fast-paced environment
Professional appearance and positive attitude
Strong computer skills and comfort learning hotel operating systems
Flexible schedule including evenings, weekends, holidays, and overnight shifts as needed
Prior experience in hotels, retail, restaurants, or customer-facing roles welcomed

Why Join Our Opening Team?

Opportunity to be part of launching a brand-new Home2 Suites by Hilton property
Help shape hotel culture and guest experiences from the beginning
Career growth opportunities within Hilton-branded hotels
Collaborative and supportive team environment
Training and development opportunities

Join us as we prepare to open our doors and create exceptional guest experiences from day one.

Job Type: Full-Time / Part-Time
Schedule: Day Shift, Evening Shift, Weekends, Holidays as needed
Work Location: On-site – Home2 Suites by Hilton (Opening Soon)

Benefits:

Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in charlotte, nc

Front Desk Agent – Home2 Suites by Hilton (Opening Team)

Part Time Overnight Guest Service Agent

Charlotte - Flexible Schedule Front Desk Agent

Front Desk Agent

Part-Time Guest Service Agent

Hotel Front Desk Agent

Front Desk Agent First Shift

Front Desk Agent

Front Office Agent

Guest Service Agent

Hotel Front Desk Associate

Front Desk Guest Service Agent

Spa Front Desk Agent

Front Desk Agent

Front Desk Agent - Brand New Moxy Charlotte

Hotel Front Desk Associate

Front Desk Agent

Guest Service Associate

Guest Service Agent

Home2 Suites Charlotte I 77 South - Front Desk Agent

I want to receive the latest job alert for guest service agent in charlotte, nc

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