Top 84 Guest service agent Jobs in Charlotte, Nc

Part Time Overnight Guest Service Agent
Kimpton Hotels & Restaurants —Charlotte, NC
- $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Part-Time Guest Service Agent
Hilton Charlotte Uptown —Charlotte, NC
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- 401(k) matching
- Employee discount
Quick Apply
5d
Guest Service Agent
Drury Hotels Company LLC —Charlotte, NC
- Up to $3,200 a year
- Urgently hiring
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
11d
Charlotte - Flexible Schedule Front Desk Agent
NFC Amenity Management —Charlotte, NC
- $18 an hour
- Part-time
- US work authorization
- Reliable transportation
- Entry level
- Paid training
- Disability insurance
Quick Apply
11d
Guest Service Agent
INNKEEPER PROPERTIES INC —Charlotte, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
3d
Front Desk Agent First Shift
Le Meridien & Sheraton Charlotte Hotels —Charlotte, NC
- $17 an hour
- Weekends as needed
- Hotel
- Entry level
Quick Apply
Front Office Agent
Hyatt House Charlotte/Center City —Charlotte, NC
- $16 an hour
- Weekends as needed
- Residential
- Hotel
- Front desk
- Employee stock purchase plan
- Health insurance
4d
Front Desk Agent
Sonesta —Charlotte, NC
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Front Desk Agent – Home2 Suites by Hilton (Opening Team)
Home2 Suites by Hilton —Charlotte, NC
- Part-time
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
5d
Spa Front Desk Agent
Marriott International, Inc —Charlotte, NC
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Guest Services Agent
Naman Hotels —Charlotte, NC
- Part-time
- Hotel
- Computer skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent
Hilton Garden Inn —Charlotte, NC
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Grand Bohemian Charlotte —Charlotte, NC
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
2d
Hotel Front Desk Agent
Doubletree by Hilton Charlotte City Center —Charlotte, NC
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Guest Service Associate
Hampton Inn & Suites Charlotte —Charlotte, NC
- Weekends as needed
- Sales
- Computer literacy
- Hotel
Quick Apply
Front Desk Guest Service Agent
Tru by Hilton Charlotte/Ayrsley —Charlotte, NC
- From $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
- Health savings account
- Health insurance
Quick Apply
1d
Hotel Front Desk Associate
SpringHill Suites Charlotte City Center —Charlotte, NC
- $16 an hour
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
Front Desk Agent - Brand New Moxy Charlotte
Lexima —Charlotte, NC
- $16.00 - $18.50 an hour
- Weekends as needed
- Serving
- Bar
- Hotel
- Flexible schedule
Front Desk Agent
MCR Hotels —Charlotte, NC
- $16 - $17 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hyatt Centric SouthPark Charlotte —Charlotte, NC
- $16 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- 401(k)
Quick Apply
2d

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Part Time Overnight Guest Service Agent

Kimpton Hotels & Restaurants -
Charlotte, NC

Quick Apply

Job Details

Part-time
$19 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some of your responsibilities include:

Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Submit all lost & found articles accompanied by a completed lost & found report.
Familiar with all fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout shift.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Able to communicate via telephone and/or radio with other departments.

What You Bring

Previous experience in a Front Desk or customer-facing role is helpful!
High school diploma or general education degree (GED) required.
Knowledgeable of immediate area, services, attractions, and events.
Flexible schedule, able to work overnights, weekends and holidays.
Work well under pressure, taking care of many arrivals and departures within a short period of time.
Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful!

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

The hourly pay for this role is $19.00.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Be Yourself. Lead Yourself. Make it Count.

Compensation: $19.00
Additional Details : *The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. * No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Quick Apply

Refine Your Search

guest service agent jobs in charlotte, nc

Part Time Overnight Guest Service Agent

Part-Time Guest Service Agent

Guest Service Agent

Charlotte - Flexible Schedule Front Desk Agent

Guest Service Agent

Front Desk Agent First Shift

Front Office Agent

Front Desk Agent

Front Desk Agent – Home2 Suites by Hilton (Opening Team)

Spa Front Desk Agent

Guest Services Agent

Hotel Front Desk Agent

Front Desk Agent

Hotel Front Desk Agent

Guest Service Associate

Front Desk Guest Service Agent

Hotel Front Desk Associate

Front Desk Agent - Brand New Moxy Charlotte

Front Desk Agent

Front Desk Agent

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