Role Overview
The Designer / Inside Sales role combines cabinet design with showroom sales and order support. This person works directly with dealers, designers, contractors, builders, and homeowners to turn plans and measurements into functional GoldenHome layouts, guide product selections, prepare accurate quotes, follow up on opportunities, and coordinate approved projects through order entry. The role partners daily with outside sales, warehouse/assembly, and GoldenHome support teams to keep projects moving from concept to delivery.
This is a showroom-based role — not remote. Our South Charlotte location serves the Ballantyne corridor, Pineville, Fort Mill, Matthews, and greater Mecklenburg/York County trade accounts.
This is a showroom-based role — not remote. Our South Charlotte location serves the Ballantyne corridor, Pineville, Fort Mill, Matthews, and greater Mecklenburg/York County trade accounts.
About GoldenHome Cabinetry Southeast
GoldenHome Cabinetry Southeast is the dedicated distributor of GoldenHome premium frameless cabinetry for the Carolinas. GoldenHome is a publicly listed global manufacturer with production in China, Thailand, and Dallas, Texas
Responsibilities
- Design cabinet spaces. Create kitchen, bath, closet, and other cabinetry layouts from customer measurements, architectural plans, or project takeoffs; produce floor plans, elevations, 3D renderings, and bills of materials.
- Guide product and design selections. Help customers choose door styles, finishes, hardware, accessories, storage solutions, and layout options that fit the project scope, budget, and GoldenHome product offering.
- Prepare accurate quotes. Build and revise quotes in the GoldenHome quoting platform and/or 2020 Design; verify cabinet specifications, SKUs, pricing, finish availability, and lead times.
- Manage showroom opportunities. Greet and qualify walk-in customers, schedule design appointments, manage assigned leads in the CRM, follow up on open quotes, and reactivate dormant opportunities.
- Enter and track orders. Convert approved designs and quotes to purchase orders, enter orders in QuickBooks and the order management system, and track production, arrival, and dispatch.
- Support outside sales and trade accounts. Prepare project takeoffs, design revisions, quote packages, samples, and pre-visit materials; coordinate post-sale documentation and handoffs.
- Provide product expertise. Answer questions on frameless construction, cabinet sizing, door styles, finishes, hardware, accessories, and installation-related product requirements; escalate technical issues when needed.
- Maintain the showroom and samples. Keep displays, finish and door samples, Collection Books, and spec sheets organized and current; ship sample kits to prospects as needed and flag damaged displays.
Qualifications
- 3+ years of kitchen/bath, cabinetry, closet, or related interior design experience, ideally combined with showroom or inside-sales responsibilities
- Hands-on proficiency with 2020 Design or comparable kitchen/cabinet design software; able to create floor plans, elevations, 3D renderings, and bills of materials
- Ability to read architectural drawings, field measurements, and kitchen layouts and translate them into accurate, buildable cabinet designs
- Comfort with consultative selling: asking discovery questions, presenting design options, discussing budget, and following opportunities through decision
- Proficiency with Microsoft Excel, Outlook, and Word; comfortable using CRM, quoting, and order-management systems
- Excellent written and verbal communication with strong attention to detail; design and quote accuracy directly impact customer satisfaction and gross margin
- High school diploma required; associate's or bachelor's degree in interior design, kitchen/bath design, architecture, business, or a related field preferred
Technology & Software Proficiency
This role relies heavily on design, quoting, CRM, and order-management software. Candidates should be proficient in kitchen design software and comfortable learning GoldenHome-specific systems:
- Kitchen design & quoting software (Required): Hands-on experience with 2020 Design or comparable platforms such as ProKitchen, KCD Software, Cabinet Vision, or Chief Architect. Must be able to develop layouts, elevations, 3D renderings, and bills of materials from measurements or plan-set takeoffs.
- CRM (Required): Experience with HubSpot, Salesforce, Zoho, Pipedrive, or an equivalent CRM. Must be comfortable managing assigned opportunities, logging activity, tracking quote-to-order conversion, and scheduling follow-up.
- Microsoft Excel (Required): Intermediate proficiency for pricing matrices, price-book lookups, order tracking, quote summaries, delivery scheduling, and ad-hoc reporting. Experience with XLOOKUP/VLOOKUP, pivot tables, and multi-tab workbooks is preferred.
Why Join GoldenHome Cabinetry Southeast
- Front-row seat to a startup. Help build the showroom design process, quoting playbook, order workflow, and customer experience from the ground up.
- Premium product. GoldenHome frameless cabinetry competes at the high end of the semi-custom market with full-access European design.
- Mentorship and product support. Work directly with the GM, outside sales, and GoldenHome North America product and design resources.
- Clear growth path. Strong performers can grow into Senior Designer, Showroom Manager, or Outside Sales roles as the territory expands into Fort Mill, Greenville, Charleston.
Pay: $45,000.00 - $93,889.26 per year
People with a criminal record are encouraged to apply
Experience:
- Cabinetry designing : 2 years (Required)
Work Location: In person
