Department:
36302 Regional Non Enterprise Corporate - Radiology Support
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Weekdays, Mon - Fri., 7:00am - 3:30pm, On Call and Holiday Rotation
Pay Range:
$18.85 - $28.30
Interested in being considered? Please apply, and a Talent acquisition team member will contact you with the next steps via email or phone. Feel free to share this opportunity with others that may be interested as well and visit our careers page: https://careers.atriumhealth.org/search/radiology-services/jobs
Atrium Health’s Carolinas Medical Center (CMC) is the flagship hospital of Atrium Health, distinguished throughout the Southeast for its excellent patient care and medical expertise. From its modest beginnings in 1943, CMC evolved into the largest hospital in the region and a world-class facility that offers a full range of services to the Charlotte community and beyond, with more than 1,100 physicians and providers specializing in all areas of medicine.
CMC serves as the region’s only Level 1 trauma center and is an approved transplant center for heart, kidney, pancreas, and liver. We are also one of North Carolina’s five Academic Medical Center Teaching Hospitals, providing residency training for more than 200 physicians in 15 specialties and serving as a regional campus for the Wake Forest University School of Medicine.
Check out this video if interested in learning more about the benefits of joining our facilities: Atrium Health Radiology – Live Meaningfully - YouTube
Job Profile:
Performs duties relating to film and image management as well as various clerical support duties pertinent to Radiology.
Major Responsibilities:
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Answers telephone, screens and directs calls, and pages for calls within the department as necessary, and responds to requests for information. Verifies validity of telephone requests from physicians and/or patients for the release of radiology reports.
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Provides radiology reports and/or radiographic images to staff, physicians, patients and/or families upon request. Files, retrieves, and releases health information records and films.
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Retrieves images to print onto film or save onto compact disc read-only memory (CD-ROM) format. Digitizes outside films, pulls images from advanced workstation (AW) and loads into the picture archive and communication system (PACS). Downloads CD's onto PACS and retrieves images from PACS from other facilities. Performs all data entry, bar coding, and printing of bar code labels related to film management.
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Responsible for retrieving, logging out, and delivering film jackets to all areas as required. Prepares Radiology film release/copy forms and is responsible for obtaining appropriate legal authorization and verification.
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Explains film copy and sign out procedures to patients and assists them with required paperwork and routes them accordingly.
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Retrieves all films from specialty departments for timely interpretation on a regular basis. Ensures film jackets reflect pertinent information and required paperwork is processed before returning them to the department.
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Responds independently to problems, complaints, and questions from staff, patients, and visitors, and is responsible for handling or referring them as needed.
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Prioritizes x-ray requests when specific medical conditions are being questioned by the ordering physicians, i.e. line placements, pneumothorax, and free air.
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Maintains inventory of file room supplies and distribution. Schedules courier service to clinics and other facilities as required.
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Assists in the administration of the PACS system training program which includes, assisting in identifying and supporting user training, and troubleshooting training problems/issues.
Licensure, Registration, and/or Certification Required:
Education Required:
Experience Required:
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No experience required. Prior clerical or customer service experience in a healthcare environment is highly preferred. A strong understanding of medical terminology is also strongly preferred, along with the ability to thrive in a high-volume, fast-paced setting.
Knowledge, Skills & Abilities Required:
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Demonstrated ability to learn new system applications.
- Proficient computer skills including experience in word processing.
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Demonstrated ability to read numbers, alphabetize, and use the color-coding system.
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Excellent public relations/communication skills and demonstrated professionalism to interact with physicians, patients, visitors, and employees.
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Excellent organizational skills and customer service skills.
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Must be able to multi-task and have a high attention to detail and accuracy.
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Ability to work in a fast paced, high volume area with little or no supervision.
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Must be able to follow directions and work well both independently and with technologists, physicians, and patients.
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Maintains confidentiality at all times.
Physical Requirements and Working Conditions:
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Must be able to stand 65 percent of the workday.
- Must be able to:
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lift up to 15 lbs. from floor to overhead.
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lift up to 50 lbs. from floor to waist.
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lift and carry up to 50 lbs. at waist height a reasonable distance.
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Must be able to:
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push/pull with 20 lbs. of force.
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Must have clear speech and vision and normal hearing and touch to communicate with patients.
- Operates all equipment necessary to perform the job.
- Required to sit, stand, walk, bend, and twist throughout the workday.
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Lifts, carries and/or pushes/pulls various items (bags, boxes, carts, etc.) while utilizing proper technique.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
The Imaging Patient Assistant supports the Imaging department with patient transport, preparation of exam rooms prior to, during and following imaging procedures, and/or through performing clerical, film, and picture archiving and communication system (PACS) management support functions. This role may also perform front desk responsibilities if department needs require.
