Top 38 Claims analyst Jobs in Charlotte Nc

Customer Grievance Analyst
Convey Health Solutions —Charlotte, NC
- $18 - $20 an hour
- Temporary
- Remote
- Microsoft Outlook
- Writing skills
- Basic math
Quick Apply
Accounts Receivable Analyst
Deloitte —Charlotte, NC
- $70,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Bachelor's degree
2d
Actuarial Analyst – Experience Analysis
SCOR —Charlotte, NC
- $109,500 - $134,000 a year
- Extended hours
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Collision Data Analyst
Advantage Surveillance LLC —Charlotte, NC
- $28.50 - $38.50 an hour
- Part-time
- ASE Certification
- Mid-level
- Analysis skills
Quick Apply
4d
Associate Client Services Operations Analyst
IntApp —Charlotte, NC
- Email
- Mid-level
- Office
- Bachelor's degree
- Paid time off
Underwriting Analyst
Judi Health —Charlotte, NC
- $76,000 - $95,000 a year
- Hybrid work
- Mid-level
- Office
- Finance
Quick Apply
Employee Benefit Analyst IV
USI Holdings Corporation —Charlotte, NC
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Application Support Analyst II
Jack Henry —Charlotte, NC
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
Epic Resolute Hospital Billing Associate Analyst
Deloitte —Charlotte, NC
- $50,000 - $60,000 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
2d
Application Support Analyst II (Back Office Credit Union)
Jack Henry —Charlotte, NC
- $48,350 - $72,450 a year
- Extended hours
- Remote
- Research
- Mid-level
- 2 years
Epic Hospital Billing Analyst- Consultant-Project
Deloitte —Charlotte, NC
- Full-time
- Hybrid work
- Computer Science
- System design
- Mid-level
3d
Employee Benefit Analyst III
USI Holdings Corporation —Charlotte, NC
- Remote
- Mid-level
- 3 years
- Analysis skills
- Wellness program
- Health savings account
Client Service Analyst III
Jack Henry —Charlotte, NC
- Full-time
- Remote
- Finance
- Bachelor's degree
- Travel
11d
Global Logistics Analyst
Presidio Networked Solutions, LLC —Charlotte, NC
- Email
- Remote
- Mid-level
- 3 years
- Bachelor's degree
4d
FMLA/Leave Analyst
Sunbelt Rentals, Inc. —Fort Mill, SC
- $64,790.00 - $89,086.80 a year
- Full-time
- HIPAA
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
11d
Health and Benefits Senior Analyst
WTW —Charlotte, NC
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Paid jury duty
- Health savings account
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Charlotte, NC
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
Senior Analyst, Analytics - Business Insights
Judi Health —Charlotte, NC
- $92,000 - $115,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
Quick Apply
Regulatory Change Management Analyst
Judi Health —Charlotte, NC
- $87,200 - $109,000 a year
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Government Programs Analysis & Efficiencies Analyst
Judi Health —Charlotte, NC
- $76,000 - $95,000 a year
- Hybrid work
- Mid-level
- Office
- SQL
Quick Apply

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Customer Grievance Analyst

Convey Health Solutions -
Charlotte, NC

Quick Apply

Job Details

Temporary
$18 - $20 an hour

Qualifications

Computer operation
Microsoft Outlook
Writing skills
Copy machines
Windows
Microsoft Office
High school diploma or GED
Medicare regulations
Fax machines
Desktop applications
Organizational skills
Faxing

Full Job Description

Temporary Customer Grievance Representative – Up to 6 Month Assignment

Exciting opportunity to WORK AT HOME for a fast-growing healthcare organization!

Payrate $18.00 - $20.00 per hour

The Grievance Analyst is responsible for the timely and accurate research and resolution, within CMS guidelines, of customer complaints with added focus on root cause analysis and, when necessary, systemic and process correction recommendations. Identified resolutions will be communicated to customers verbally and/or in writing based on the method of delivery and customer request.

KEY DUTIES AND RESPONSIBILITIES:

Accurately identify and document customer complaints based upon notes received from customer service, correspondence received from the customer and/or review of the recorded customer interaction
Utilize knowledge of program processes and systems to research assigned grievance cases in their entirety to identify the cause of received complaints and identify a resolution appropriate to the situation
Convey the identified resolution to the customer or his/her representative either in writing or verbally
Identify and document the resolution and root cause for any assigned grievances including accurate
Report identified trends in complaints and root causes to management for escalation
Prepare reports as requested by management.
Display positive demeanor, technical accuracy, and conformity to company policies.
Understand CMS Guidance and ensure that communication is in accordance with CMS Guidance.
Ensure HIPAA regulations are maintained within the immediate environment.
Documentation is detailed and concise as it pertains to member records.
Identifies need for outbound calls for purposes of validating information and addresses and conducts member outreach.
Communicate with coworkers, management, staff, customers, and others in a courteous and professional manner.
Conform with and abide by all regulations, policies, work procedures and instructions.
Respond promptly when replying to correspondence and faxes.
Act, dress, and behave in a professional manner to reflect a positive image of the company.

EDUCATION AND EXPERIENCE:

High School Diploma is required and Associate’s or Bachelor’s Degree preferred
Three to five years’ customer service experience in a federally regulated or insurance related field is a plus
Excellent writing skills

OTHER DUTIES AND RESPONSIBILITIES:

Responsible for compliance with all federal, state and local laws, rules and regulations affecting Company.
Responsible for participating in quality assurance, compliance and in-service and continuing education activities as requested by Company.
Responsible for performing other duties and responsibilities as required.

Knowledge, Skills, and Abilities:

Excellent written, verbal, and interpersonal communication skills
Excellent organizational skills and attention to detail
Excellent documentation skills
Ability to provide clear and accurate information through multiple media
Ability to manage open requests and follow up when necessary without outside direction
Ability to effectively manage time with strong attention to detail
Ability to read and interpret documents including safety rules, operating and maintenance instructions, procedure manuals and general correspondence
Ability to write routine reports and correspondence
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to politely, tactfully and firmly interact with a wide range of people and personalities
Ability to work in an environment with potential interruptions
Must be able to operate computer, calculator, copier, fax machine, phone and other office equipment

Computer Equipment and Software Requirements:

This position requires the ability to work with a personal computer in a Windows environment. Must possess strong familiarity with office software including Word, Excel, PowerPoint, and Outlook.

Job Type: Temporary

Pay: $18.00 - $20.00 per hour

Work Location: Remote

Quick Apply

Refine Your Search

claims analyst jobs in charlotte nc

Customer Grievance Analyst

Accounts Receivable Analyst

Actuarial Analyst – Experience Analysis

Collision Data Analyst

Associate Client Services Operations Analyst

Underwriting Analyst

Employee Benefit Analyst IV

Application Support Analyst II

Epic Resolute Hospital Billing Associate Analyst

Application Support Analyst II (Back Office Credit Union)

Epic Hospital Billing Analyst- Consultant-Project

Employee Benefit Analyst III

Client Service Analyst III

Global Logistics Analyst

FMLA/Leave Analyst

Health and Benefits Senior Analyst

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Senior Analyst, Analytics - Business Insights

Regulatory Change Management Analyst

Government Programs Analysis & Efficiencies Analyst

I want to receive the latest job alert for claims analyst in charlotte nc

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