Top 50 Crm analyst Jobs in Charlotte Nc

DYNAMICS CRM FUNCTIONAL ANALYST-(HYBRID, CHARLOTTE)
Compass Technology —Charlotte, NC
- Full-time
- Background check
- Computer science
- Computer Science
- Commuter assistance
- Paid parental leave
Quick Apply
Managed Services Analyst II
GHX —Charlotte, NC
- $19.71 - $24.50 an hour
- Monday to Friday
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Student Associate - Summer Worker (Identity & Access Management)
Toppan Packaging Americas —Charlotte, NC
- Full-time
- Computer Science
- Office
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Senior Digital Marketing Specialist - Paid Social
Ally Financial —Charlotte, NC
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- Marketing
- Office
- Paid parental leave
- Health savings account
Pricing Analyst
Dentsply Sirona —Charlotte, NC
- $90,000 - $100,000 a year
- Online Application
- Mid-level
- Office
- Finance
Senior Marketing Analyst
CPI Security —Charlotte, NC
- Full-time
- Marketing
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Sales Analyst
OKUMA AMERICA CORPORATION —Charlotte, NC
- Full-time
- Marketing
- ERP systems
- Mid-level
Quick Apply
Transcript Analyst
Central Piedmont Community College —Charlotte, NC
- $41,600 a year
- Full-time
- Mid-level
- Office
- Travel
- Free parking
- Paid parental leave
Premium Support Analyst ll, Infrastructure
Esri —Charlotte, NC
- $70,304 - $94,640 a year
- Google Workspace
- Azure
- Computer Science
7d
Analyst, Global Client Group (Insurance)
Dimensional Fund Advisors —Charlotte, NC
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Quality control
Commercial Operations Systems Analyst
BERTRANDT US INC —Charlotte, NC
- Mid-level
- Analysis skills
- Continuous improvement
Quick Apply
Enterprise Application Business Analyst
DARAMIC, LLC —Charlotte, NC
- Full-time
- Mid-level
- 3 years
- Master's degree
Quick Apply
Dynamics 365 Systems Analyst
Intone Networks —Charlotte, NC
- Mid-level
- 3 years
- Analysis skills
Associate Business Process Analyst
Enbridge —Gastonia, NC
- $55,800 - $75,400 a year
- Full-time
- Mid-level
- Office
- Finance
Commercial & Specialized Industries Analyst II
Truist Bank —Charlotte, NC
- Full-time
- English
- Mid-level
- Analysis skills
- AD&D insurance
- Paid holidays
Data Business Analyst
Northmarq —Huntersville, NC
- Urgently hiring
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health insurance
Quick Apply
Epic Certified Beacon Analyst 6406066
Accenture —Charlotte, NC
- $52 - $56 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
7d
MICROSOFT DYNAMICS CRM DEVELOPMENT LEAD-(HYBRID, CHARLOTTE)
Compass Technology —Charlotte, NC
- Full-time
- Background check
- Computer Science
- SQL
- Commuter assistance
- Paid parental leave
Quick Apply
Field Implementation Manager- Charlotte, NC
Canteen —Charlotte, NC
- $74,000 - $110,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Disability insurance
Quick Apply
8d
Sr Analyst, Retirement Partners
LPL Financial —Fort Mill, SC
- $61,903 - $103,103 a year
- Full-time
- Microsoft Access
- 5 years
- Mid-level
- Health insurance
- Paid time off
Quick Apply
3d

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crm analyst jobs near charlotte nc

DYNAMICS CRM FUNCTIONAL ANALYST-(HYBRID, CHARLOTTE)

Compass Technology -
Charlotte, NC

Quick Apply

Job Details

Full-time

Benefits

Commuter assistance
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan
Pet insurance

Qualifications

Feature validation testing
Requirements specification
Requirements design
Enterprise software support
User acceptance testing
Agile software development
Analysis (software development lifecycle)

Full Job Description

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.

Job Summary

This position will be supporting Sales Technology, a technical team within Compass Group, focusing on a multitude of use cases ranging from supporting new business sales, client retention, and operational needs across all Compass Sectors and lines of business.

The Dynamics CRM Functional Analyst supports the delivery and ongoing enhancement of Microsoft Dynamics 365, Power Platform, and related enterprise business applications. This role partners closely with business stakeholders, functional leads, developers, architects, and end users to gather requirements, document business processes, support backlog management, coordinate testing activities, and ensure successful delivery of business solutions. The Functional Analyst serves as a key liaison between business and technology teams, helping translate operational needs into actionable requirements and supporting adoption of new platform capabilities.

While this role contributes to solution planning and process improvement efforts, ownership of overall solution design, platform strategy, and product direction remains with senior functional leads, technical leads, and architects.

Primary Responsibilities

Business Analysis & Requirements Management

Partner with business stakeholders to gather, document, analyze, and refine functional requirements and business processes.
Support backlog management activities including enhancement intake, prioritization, user story creation, and requirements documentation.
Document business workflows, process maps, functional specifications, and supporting materials.
Assist in identifying opportunities to improve business processes, automation, and user experience.
Work with business teams to define acceptance criteria and success measures for new functionality.

Solution Delivery & Testing

Support configuration planning and functional solution delivery across Dynamics 365, Power Platform, reporting, and other enterprise applications.
Coordinate testing activities including test case creation, execution tracking, defect management, and release validation.
Facilitate and support User Acceptance Testing (UAT) activities with business stakeholders.
Collaborate with technical teams and offshore developers to ensure delivered solutions meet documented business requirements.
Participate in release planning, deployment readiness reviews, and post-release validation activities.

Stakeholder Collaboration & Support

Serve as a liaison between business users and technology teams to ensure clear communication and alignment.
Support issue triage, root cause analysis, and resolution coordination for platform-related requests and enhancements.
Assist with change management, user adoption initiatives, support materials, and activities.
Communicate functional requirements, process changes, and solution impacts to technical and non-technical audiences

Qualifications

Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent experience.
2+ years of experience supporting CRM platforms, business applications, or enterprise technology solutions.
Experience gathering and documenting business requirements, user stories, workflows, and functional specifications.
Familiarity with Microsoft Dynamics 365, Power Platform, or similar CRM platforms.
Experience coordinating testing activities, User Acceptance Testing (UAT), and release validation.
Strong analytical, problem-solving, and process improvement skills.
Experience working within Agile development environments.

Special Skills and/or Training Desired:
Experience supporting Microsoft Dynamics 365 Sales or Customer Engagement applications.
Familiarity with Power Platform capabilities including Power Automate and Power Apps.
Experience using Azure DevOps, Jira, or similar backlog management tools.
Experience supporting enterprise application implementations and enhancements.
Microsoft Dynamics 365, Power Platform, Business Analysis, or Agile certification

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Technology maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1544900

Compass Technology

MARY DICKSON

Quick Apply

Refine Your Search

crm analyst jobs in charlotte nc

DYNAMICS CRM FUNCTIONAL ANALYST-(HYBRID, CHARLOTTE)

Managed Services Analyst II

Student Associate - Summer Worker (Identity & Access Management)

Senior Digital Marketing Specialist - Paid Social

Pricing Analyst

Senior Marketing Analyst

Sales Analyst

Transcript Analyst

Premium Support Analyst ll, Infrastructure

Analyst, Global Client Group (Insurance)

Commercial Operations Systems Analyst

Enterprise Application Business Analyst

Dynamics 365 Systems Analyst

Associate Business Process Analyst

Commercial & Specialized Industries Analyst II

Data Business Analyst

Epic Certified Beacon Analyst 6406066

MICROSOFT DYNAMICS CRM DEVELOPMENT LEAD-(HYBRID, CHARLOTTE)

Field Implementation Manager- Charlotte, NC

Sr Analyst, Retirement Partners

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