Top 309 Customer experience analyst Jobs in Charlotte Nc

Vibration Analyst
IVC Technologies —Charlotte, NC
- From $28 an hour
- Full-time
- Customer service
- Mid-level
- 3 years
- Relocation assistance
- Health insurance
Quick Apply
Credit Analyst - Subprime Auto Finance
United Auto Credit Corporation —Charlotte, NC
- $28.50 - $32.50 an hour
- Full-time
- Google Workspace
- Customer service
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Full Stack Software Engineer (Python, React, SQL Server) & Tech Analyst
Motion Recruitment —Charlotte, NC
- Contract
- Computer science
- Azure
- Computer Science
11d
PlanSmart Data Analyst
MetLife —Charlotte, NC
- $54,100 - $72,100 a year
- Email
- Hybrid work
- Mid-level
- Office
- Databases
- Paid holidays
- Disability insurance
Senior Customer Experience Operations Analyst
Darktrace —Charlotte, NC
- $100,000 - $120,000 a year
- Full-time
- 3 years
- SQL
- Senior level
- Commuter assistance
- Paid parental leave
Customer Support Analyst
AGDATA LP —Charlotte, NC
- Full-time
- Salesforce
- Office
- Microsoft Office
- Health savings account
- Paid holidays
15h
Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Customer Resolution Intake Analyst
Two Harbors Investment Corp. —Fort Mill, SC
- Full-time
- Microsoft Excel
- Ability to walk for extended periods
- Data analysis skills
Workforce Analytics Reporting Analyst
U.S. Bank National Association —Charlotte, NC
- $81,515 - $95,900 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Billing Analyst
Assetmark —Charlotte, NC
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Production Analyst
BWE —Charlotte, NC
- Full-time
- Microsoft Excel
- Computer literacy
- Finance
Inventory Planning Analyst
PSA Airlines —Charlotte, NC
- Full-time
- Pass drug screening
- English
- Mid-level
7d
Corporate Client Coverage Analyst
Fifth Third Bank —Charlotte, NC
- $54,400 - $111,500 a year
- Full-time
- Office
- Finance
- Analysis skills
11d
Business Analyst Coordinator
City of Charlotte —Charlotte, NC
- $89,552.00 - $128,730.99 a year
- Online Application
- Background check
- Research
- Mid-level
5d
Airport Operations Analyst
PSA Airlines —Charlotte, NC
- Full-time
- Pass drug screening
- English
- Mid-level
IT QA Analyst I
Mecklenburg County —Charlotte, NC
- $65,250 - $81,563 a year
- Computer science
- Computer Science
- Computer literacy
12d
Business Analyst
Brightway Insurance —Charlotte, NC
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- 2 years
11d
Associate Billing Analyst
Spectrum —Charlotte, NC
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Writing skills
- Work from home
- Opportunities for advancement
Content Quality Analyst
Two Harbors Investment Corp. —Fort Mill, SC
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- Research
Transaction Management Ops Analyst
Bank of America —Charlotte, NC
- Full-time
- Writing skills
- Mid-level
- Office

I want to receive the latest job alert for customer experience analyst in charlotte nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience analyst jobs near charlotte nc

Vibration Analyst

IVC Technologies -
Charlotte, NC

Quick Apply

Job Details

Full-time
From $28 an hour

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Life insurance

Qualifications

Customer communication
Engineering equipment malfunctions diagnostics
Machine troubleshooting
Employee relationship building
Industrial equipment troubleshooting
Databases
Industrial maintenance
Data collection
Mechanical troubleshooting
Time management

Full Job Description

Join the Nation’s Leading Team of Technical Experts!

Quick Role Summary

We are seeking a full-time Vibration Analyst with a proven ability to independently diagnose machinery issues and communicate findings in a professional manner. The ideal candidate will be based in the Charlotte, NC area and will be servicing industrial facilities within the region. We offer generous relocation assistance for qualified candidates.

Company Description

IVC Technologies is the largest independent provider of predictive maintenance (PdM) services in the U.S., with over 40 years of experience and more than 50 certified analysts serving 500+ industrial customers.

As a privately owned company, our culture is rooted in technical excellence, continuous improvement, and a strong commitment to employee development. We offer over 20 predictive maintenance services to deliver custom, best-in-class solutions to clients across the country.

Our analysts use state-of-the-art tools and receive 24/7 support from industry-leading experts. Internal training, hands-on experience, and mentorship are key pillars of our team’s growth.

We value flexibility and independence, attracting professionals with strong character, resilience, and a get-it-done attitude. If you take pride in ownership, responsibility, and long-term customer relationships, IVC is a great fit for you.

Role Description

This is a full-time position located in Charlotte, NC area, requiring frequent travel within the assigned area of operations. Our operating model ensures that our analysts are assigned accounts within a reasonable driving range, minimizing travel whenever possible.

Primary responsibilities include:

Own and manage multiple predictive maintenance programs across various industrial facilities
Independently schedule on-site visits in accordance with contracted service frequencies
Perform on-site data collection across various equipment types, following IVC protocols
Analyze data using handheld instruments and specialized software
Conduct remote analysis where wireless systems are deployed
Maintain vibration databases per IVC and client standards
Identify and diagnose mechanical failure modes
Prepare and distribute reports in line with IVC standards
Communicate findings to customers stakeholders in a professional and proactive manner
Create and submit case studies that demonstrate value creation
Build and maintain strong relationships with customers’ on-site personnel
Perform facility walk-downs and gather relevant information when requested
Perform one-off field service when requested from customers or IVC peers
Embrace a culture of safety and ensure compliance with all relevant standards (OSHA, customer-specific requirements, etc.)

Qualifications and Competencies

Certification in Vibration Analysis from a recognized industry body
Minimum 3 years of experience in hands-on troubleshooting using vibration analysis
Certifications in Infrared, Oil Analysis, and other PDM techniques are an important asset
Good understanding of machinery operation and experience working in an industrial setting
Genuine interest in expanding knowledge in this industry and becoming a recognized expert
Excellent written and verbal communication skills
Strong time management skills, ensuring both proactive scheduling and flexibility
Ability to work independently, while adhering to our processes and quality standards

What is in it for You?

Competitive base salary and an attractive performance-based bonus program
Competitive benefits program with health, dental, 401k, vacation, insurance, and more
Generous relocation assistance for qualified candidates and their dependents
Work in a business where you’ll own your work and grow into a technical leader
Real opportunity to make a difference in major industrial operations
Large variety of nationwide opportunities available to you long-term
Join a high-integrity, privately owned company that cares about you and your family

Candidates must be authorized to work in the US to be considered for this position.

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Relocation assistance

Work Location: On the road

Quick Apply

Refine Your Search

customer experience analyst jobs in charlotte nc

Vibration Analyst

Credit Analyst - Subprime Auto Finance

Senior Full Stack Software Engineer (Python, React, SQL Server) & Tech Analyst

PlanSmart Data Analyst

Senior Customer Experience Operations Analyst

Customer Support Analyst

Service Desk Analyst

Customer Resolution Intake Analyst

Workforce Analytics Reporting Analyst

Billing Analyst

Production Analyst

Inventory Planning Analyst

Corporate Client Coverage Analyst

Business Analyst Coordinator

Airport Operations Analyst

IT QA Analyst I

Business Analyst

Associate Billing Analyst

Content Quality Analyst

Transaction Management Ops Analyst

I want to receive the latest job alert for customer experience analyst in charlotte nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected