Top 6 Director of front office Jobs in Charlotte Nc

Director of Front Office
Le Meridien & Sheraton Charlotte Hotels —Charlotte, NC
- 5 years
- Hotel
- Math
Quick Apply
Director of Rooms
Sonesta —Charlotte, NC
- $85,000 - $100,000 a year
- Full-time
- 5 years
- Office
- Hotel
- Paid parental leave
- Health savings account
Curriculum Coordinator - Assistant Director - Preschool
Kids 'R' Kids Concord —Concord, NC
- Full-time
- Microsoft Outlook
- Mid-level
- Preschool
- Health insurance
- Dental insurance
Quick Apply
Level 2-3 Childcare Director- Preschool (Urgent Hiring)
Kids 'R' Kids Concord —Concord, NC
- $450 - $550 a year
- Full-time
- School experience
- Microsoft Outlook
- Sanitation
- Health insurance
- Dental insurance
Quick Apply
Level 3 Childcare Director- Preschool Daycare
Kids 'R' Kids Concord —Concord, NC
- Full-time
- Microsoft Outlook
- Sanitation
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Director of Rooms
Sonesta —Charlotte, NC
Support front desk operations during peak check-in periods. Anticipates challenges before they impact guests. Be highly visible and engaged with guests and team…
$85,000 - $100,000 a year
Director of Operations - Moxy Charlotte Hotel
Lexima —Charlotte, NC
Readily available and approachable for all team members and guests while providing excellent guest service. The Director of Operations reports to the General…
$90,000 - $120,000 a year
2d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Membership Experience Director - Reynoldsburg YMCA
YMCA of Central Ohio —Reynoldsburg, OH
YMCA Multi-Team or Branch Leader certification should be obtained within 12 months. Bachelor’s Degree or equivalent from four-year college or university in…
$44,000 - $53,000 a year
Quick Apply

I want to receive the latest job alert for director of front office in charlotte nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of front office jobs near charlotte nc

Director Of Rooms jobs in Charlotte, NC

Director Of Front Office jobs in Dana Point, CA

Director Of Front Office jobs in Dallas, TX

Director Of Front Office jobs in Austin, TX

Director Of Front Office jobs in Miami, FL

Teen Office jobs in New Jersey

Housing Director jobs in New York, NY

Director Of Operations jobs in Virginia

Director Of Rooms jobs in San Jose, CA

Director Of Communication jobs in Minneapolis, MN

Ehs Director jobs in Florida

Director Of Rooms jobs in Boston, MA

Director Of Rooms jobs in Maui, HI

Director Of Nursing jobs in San Diego, CA

Director Of Rooms jobs in Kingwood, TX

Director Of Nursing jobs in Virginia

Director of Front Office

Le Meridien & Sheraton Charlotte Hotels
Charlotte, NC

Quick Apply

Job Details

Qualifications

Computer operation
Hotel regulations compliance
Safety regulations
Math
Computer skills

Full Job Description

Description:

Le Meridien Sheraton Charlotte Hotel is seeking an experienced and strategic Director of Front Office to join our leadership team. Managed by StepStone Hospitality, this role is vital in overseeing, directing, and administering all Front Office operation. We are looking for a seasoned hospitality

*Hotel or hospitality industry experience strongly preferred *

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals
Oversee the daily operations of the front office department.
Ensure exceptional guest service is consistently delivered.
Manage front office staff, including hiring, training, and scheduling.
Implement and monitor policies and procedures to maintain efficiency.
Coordinate with other departments to facilitate smooth operations.
Handle guest complaints and resolve issues promptly and professionally.
Maintain occupancy and room rates to optimize revenue.
Prepare and manage the department budget.
Conduct regular staff meetings and performance evaluations.
Ensure compliance with health and safety regulations.
Monitor key performance metrics and develop improvement strategies.
Oversee inventory management for front office supplies.
Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.
Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
Analyzes service issues and identifies trends.
Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.
Reviews reports and financial statements to determine Rooms operations performance against budget.
Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
Reviews reports and financial statements to determine Rooms operations performance against budget.
Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.

Participate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings.

Requirements:

At least 5-10 years of related experience in a hotel front office.

Must have a comprehensive knowledge of all hotel departments and functions.
Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.
Must have exceptional mathematical and computer skills.
College education and relevant training and experience required. Additional education preferred.
Ability to timely obtain any required licenses or certificates.
CPR training and first aid training preferred.
Additional language ability preferred.
Occasional travel required.

Software Experience Preferred:

Hotel booking software, Marriott pref.

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

director of front office jobs in charlotte nc

Director of Front Office

Director of Rooms

Curriculum Coordinator - Assistant Director - Preschool

Level 2-3 Childcare Director- Preschool (Urgent Hiring)

Level 3 Childcare Director- Preschool Daycare

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for director of front office in charlotte nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected