Top 12 Disaster recovery analyst Jobs in Charlotte Nc

Technology Deployment Analyst
Lowe's —Mooresville, NC
- $75,300 - $143,100 a year
- Full-time
- Computer science
- Computer Science
- Research
4d
Risk Management Analyst
Central Piedmont Community College —Charlotte, NC
- $60,415 - $73,014 a year
- Full-time
- Inventory management
- 3 years
- Project management
- Free parking
- Paid parental leave
14d
Reverse Logistics Analyst
Lowe's —Mooresville, NC
- Full-time
- Engineering
- Mid-level
- Office
Support Desk Analyst
Network Essentials, Inc. —Charlotte, NC
- On call
- Hybrid work
- Mid-level
- Office
- SharePoint
Quick Apply
3h
Security Analyst
MIDREX TECHNOLOGIES INC —Charlotte, NC
- Overtime
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- 401(k)
Quick Apply
Senior Systems Analyst, CRK
TIAA —Charlotte, NC
- $136,000 - $180,000 a year
- Online Application
- 5 years
- Research
- Windows
1d
AWS (AABG) Mid-Market Technical Architect
Accenture —Charlotte, NC
- Full-time
- Hybrid work
- 6 years
- Mid-level
- Mentoring
- Paid holidays
- Disability insurance
IT Business Analyst - Salesforce
JM Huber Corporation —Charlotte, NC
- Oracle
- Customer service
- 5 years
SAP Basis and Security Analyst Role
PIP Global Safety —Charlotte, NC
- $92,650 - $125,350 a year
- Oracle
- Computer Science
- 5 years
Quick Apply
Director, Treasury Systems Support
Pacific Life Insurance Company —Charlotte, NC
- $138,150 - $168,850 a year
- Full-time
- Bachelor of Science
- Office
- Finance
- Paid parental leave
- Paid holidays
Quick Apply

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Bachelor’s degree in computer science, computer information systems, or related field or equivalent years of experience in lieu of education requirement, if…
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Technology Deployment Analyst

Lowe's -
Mooresville, NC

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Job Details

Full-time
$75,300 - $143,100 a year
4 days ago

Qualifications

Research
Stakeholder management

Full Job Description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The primary purpose of this role is to provide technical support for technology products and applications, including computer hardware and software, telecommunications equipment, and networks operating in stores, supply chain facilities, and corporate office locations. This includes performing tracking and documentation by entering details of problems, status of service requests, and resolutions into the company incident management system. This role may also directly or indirectly support corporate initiatives or deployment projects. This role works the hours and schedule required to support the enterprise and may be on call and/or work alternate schedules to meet department needs.

What You Will Do

Provide remote or in-person technical support for technology products and applications, including computer hardware and software, telecommunications equipment, and networks.
Perform tracking and documentation by entering details of problems, status of service requests, and resolutions into the company tracking system.
Monitor the resolution of problems to achieve closure; follow up and provide status updates; follow procedures for incident escalation and notification to leadership.
Interact with third-party hardware and/or software vendors by initiating and supporting vendor services as necessary and validating repair activities of external vendors to ensure quality meets contractual obligations.
Research recurring problems to identify root causes and collaborate with IT and business departments to prioritize, develop, and implement solutions.
Perform the setup and maintenance of computer systems by installing and/or upgrading hardware and software, as appropriate.
Perform preventative maintenance and break/fix repairs on common technology and more complex devices.
Contribute to and maintain the knowledge repository for technical support; document workarounds for problem records; compile information related to new technology; develop standard operating procedures.
Perform system backups and ensure integrity of backup media and peripherals.
Provide support via phone queue, email, chat, alert reports, etc. to resolve difficult, complex, and/or sensitive problems with products and applications by meeting customer service standards.
Participate in the execution of disaster recovery and business continuity processes, supporting these events as they arise.
Participate in the new project onboarding process; represent the department in key stakeholder meetings ensuring the needs of the ITFSS are represented and the department is ready to support any new service or device when the roll out begins.
Draft knowledge documents detailing steps taken to solve a problem to assist in solving the problem should it recur; revise documents as necessary.

Minimum Qualifications

Bachelor’s degree in computer science, computer information systems, or related field or equivalent years of experience in lieu of education requirement, if applicable
2 years of IT experience in a support or operations environment working with PC or client/server platforms and/or hardware

Preferred Skills/Education

1 year of experience working in a large matrixed, retail organization working with senior leadership
1 year of experience working with third-party IT vendors and/or software/hardware suppliers
1 year of experience writing technical documentation or standard operating procedures related to IT technical support or deployment

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range: $75,300.00 - $143,100.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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Refine Your Search

disaster recovery analyst jobs in charlotte nc

Technology Deployment Analyst

Risk Management Analyst

Reverse Logistics Analyst

Support Desk Analyst

Security Analyst

Senior Systems Analyst, CRK

AWS (AABG) Mid-Market Technical Architect

IT Business Analyst - Salesforce

SAP Basis and Security Analyst Role

Director, Treasury Systems Support

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