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IT Operations and Infrastructure Apprentice
Atlas Copco Group —Rock Hill, SC
- Part-time
- Hybrid work
- Azure
- Computer Science
- Maintenance

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IT Operations and Infrastructure Apprentice

Atlas Copco Group -
Rock Hill, SC

Apply Now

Job Details

Part-time | Apprenticeship

Qualifications

Performance dashboard reports
Data center services
Foreign language proficiency
Data center experience
Data visualization software proficiency
Azure
Computer Science
Management Information Systems
Incident management software
Maintenance
Information Systems
Metrics Reporting
Reporting and dashboarding tools
Business intelligence tools
Cloud infrastructure implementation
Cloud service support
Incident management operations support
Virtualization
Customer support ticket management
Cloud server management
System deployment
Communication skills
Entry level
Data analytics technologies
Technology infrastructure engineering
Server hardware support
Ticketing system technical support
Information Technology

Full Job Description

Your role

As the IT Operations and Infrastructure Apprentice, you will gain hands-on experience working with a diverse range of technologies within an enterprise IT environment. You will actively contribute to meaningful projects and tasks, helping to drive our operations forward. Our goal is to lay a strong foundation for your career by exposing you to various technologies within enterprise IT infrastructure, including Data Center and Cloud Operations.

You will

Incident Management and Troubleshooting:

Develop foundational troubleshooting skills by learning incident management frameworks.
Resolve incident tickets and fulfill service requests efficiently.

IT Infrastructure Solutions and Technologies:

Assist in the setup, configuration, and migration of servers.
Gain a comprehensive understanding of managing Cloud and Virtualized infrastructures.
Explore and support various IT infrastructure solutions and technologies.

Reporting and KPI Measurement:

Identify, develop, and utilize reports to resolve issues and perform maintenance.
Measure and analyze KPIs using tools such as Azure dashboards and Power BI.

Participation in IT Projects:

Engage in IT projects, including data center refreshes.
Contribute to planning, design, configuration, and deployment of devices.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Computer Science, Information Technology, Management Information Systems, or Business Analytics major.
Ability to work well in teams.

Strong verbal and written communication. Fluency in English, both spoken and written is a must; second language preferred.
Excellent analytical and problem-solving skills.
Ability to work well in teams.
Strong work ethic and attention to detail.

In return, we offer

Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Rock Hill, SC location.

Eligibility to work legally in the country without visa sponsorship is required at the time of hire.

This is a part-time Apprentice position with scheduled hours not to exceed 30 hours per week.

Contact information

Talent Acquisition Team: Gordon Jahn

Company: Atlas Copco Group

Functional area:

Information Technology

Location:

United States

City:

Rock Hill

On-site/remote:

Hybrid

Brand:

Atlas Copco Group

Company Name:

Atlas Copco North America Inc.

Date of Posting:

May 26, 2026

Last day to apply:

June 10, 2026

Apply for this position

Apply Now

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IT Operations and Infrastructure Apprentice

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