Top 11 It operations manager Jobs in Charlotte Nc

Network Operations Manager
Pacific Life —Charlotte, NC
- $152,370 - $186,230 a year
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Paid holidays
Technical Site Operations Manager
Xerox —Charlotte, NC
- $78,519 - $106,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Inventory management
- Mid-level
Operations Manager - Data Center Deployment experience - Travel role
PGTEK —Charlotte, NC
- $100,000 - $115,000 a year
- Full-time
- 5 years
- Travel
- In-person
- Health savings account
- Disability insurance
Quick Apply
14d
Manager, Information Security Operations
Scout Motors —Charlotte, NC
- $140,000 - $170,000 a year
- Full-time
- 18 years or older
- 7 years
- Azure
- Paid jury duty
- Paid parental leave
Quick Apply
20h
Network Operations Manager
Pacific Life Insurance Company —Charlotte, NC
- $152,370 - $186,230 a year
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Paid holidays
Quick Apply
Salesforce Production Operations Manager
U.S. Bank National Association —Charlotte, NC
- $133,365 - $156,900 a year
- Full-time
- ERP systems
- 8 years
- Bachelor's degree
- Paid holidays
- Disability insurance
2d
Consultant - Applications Programmer - Data Reporting and Operations Management
Bank of America —Charlotte, NC
- Full-time
- Writing skills
- 3 years
- High school diploma or GED
6d
AI P&C Insurance Operations Solutions Architect, Manager
PRICE WATERHOUSE COOPERS —Charlotte, NC
- $99,000 - $232,000 a year
- Computer Science
- 5 years
- System design
- Paid holidays
- Health insurance
Senior Manager, Channel Strategy & Operations
SolarWinds —Charlotte, NC
- 6 years
- Senior level
- Leadership
Quick Apply
10d
E-commerce Operations & Project Manager (Lightspeed + Shopify)
Tisun Beauty —Charlotte, NC
- $60,000 - $85,000 a year
- Full-time
- Merchandising
- Mid-level
- Product management
Quick Apply

Related jobs to explore

Based on your search for it operations manager

Manager - Terminal Operations
Energy Transfer Partners —York, SC
Petrochemical or industrial field maintenance experience. Knowledge of HES standards and environmental regulations as they pertain to petrochemical field…
Quick Apply
Network Operations Manager
Pacific Life —Charlotte, NC
Must have excellent communication and problem-solving skills, attention to detail, ability to interact with a wide variety of stakeholders and with experience…
$152,370 - $186,230 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Telecom Manager – Network Operations Center
AEP Service Corporation —Gahanna, OH
Associate degree in a related field plus 4+ years of applicable technical experience. The Manager will supervise and develop high performance teams of competent…
$136,539 - $177,503 a year
2d
Data Center Operations Manager (Nights), Data Center Operations
Amazon Data Services, Inc. —Dublin, OH
Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or…
$78,400 - $137,300 a year
2d

Show more jobs in cities nearby

I want to receive the latest job alert for it operations manager in charlotte nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it operations manager jobs near charlotte nc

Network Operations Manager

Pacific Life -
Charlotte, NC

Apply Now

Job Details

Full-time
$152,370 - $186,230 a year

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Benefits from day one
Flexible schedule
Life insurance

Qualifications

Implementing network security protocols
Telecommunications network performance monitoring
Tooling
Cisco Nexus
Managing IT teams
Global team management
IT monitoring tools
Wireshark
Splunk
SolarWinds
Technical troubleshooting support
Network monitoring tools
Project stakeholder communication
Stakeholder relationship building
Stakeholder management

Full Job Description

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Network Operations Manager to join our team in Charlotte, NC. The Network Operations Manager is responsible for end-to-end operational delivery of enterprise network services, ensuring availability, stability, and performance across a global 24x7 infrastructure. This role provides strategic and operational leadership over Network Operations (NOC), including oversight of regional delivery teams, managed service providers, and service performance against agreed SLAs and KPIs.

As a Network Operations Manager you’ll move Pacific Life, and your career, forward by acting as the primary accountability point for service outcomes, governance, and continuous improvement of network operations. The successful candidate will have served in a similar role in a Fortune 500 environment and will have significant experience in managing and securing global networks. You will fill a new role that sits on a small team of people.

How you’ll help move us forward:

Service Delivery & Operations Management:

Own delivery of 24x7x365 network operations services across global infrastructure.
Ensure service performance aligns with SLA and KPI targets (availability, MTTR, change success rate, etc.).
Oversee incident, problem, and change management across all tiers (L1–L3).
Ensure consistent execution of ITIL-aligned ITSM processes.
Act as escalation authority for major (P1/P2) incidents and enterprise outages

Leadership & Soft Skills

Strong executive communication and stakeholder management
Ability to translate operational metrics into business impact
Decision-making under pressure during critical incidents
Operational rigor with emphasis on process discipline

Vendor & Managed Service Oversight:

Govern MSP delivery model, Ensure vendor compliance with staffing model (roles, coverage, redundancy), service quality and KPI targets
Lead vendor performance reviews, including weekly service reviews, monthly engagement reporting and Quarterly business reviews (QBRs)

Capacity, Performance & Continuous Improvement:

Oversee network capacity planning and performance optimization
Drive continuous improvement initiatives, including automation and tooling enhancement, monitoring and observability improvements
Runbook and documentation standardization

The experience you bring:

5+ years leading a network operations team in a global enterprise environment.
10+ years of experience in engineering, implementing, and supporting global networks
Candidate must have advanced technical skills and experience with the following L2 and L3 protocols and technologies such as IPSec, DMVPN, BGP, OSPF, EIGRP, VPC, QoS, 802.1x. Be familiar with Cisco IOS-XE and NXOS.
Candidate must be familiar with various platforms – Aruba, F5, Riverbed, Cisco (Catalyst, ISR, ASR, Nexus), Splunk and SolarWinds. Knowledge of Cisco ACI and Aruba ClearPass is a plus.
Must understand open-source tools to assist in monitoring, troubleshooting and performance analysis (e.g Wireshark and alike).
Must have excellent communication and problem-solving skills, attention to detail, ability to interact with a wide variety of stakeholders and with experience presenting the business side of technical topics to non-technical audiences
One or more of the following certifications: Cisco CCNP, Cisco CCIE is preferred
Flexible schedule, including the ability to work nights and weekends
Experience leading outsourced and remote teams
B.S/MS in Engineering and/or Computer Science or equivalent experience

What makes you stand out:

CCIE Certification

You can be who you are.

People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment through Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

#LI-TM1

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$152,370.00 - $186,230.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Apply Now

Refine Your Search

it operations manager jobs in charlotte nc

Network Operations Manager

Technical Site Operations Manager

Operations Manager - Data Center Deployment experience - Travel role

Manager, Information Security Operations

Network Operations Manager

Salesforce Production Operations Manager

Consultant - Applications Programmer - Data Reporting and Operations Management

AI P&C Insurance Operations Solutions Architect, Manager

Senior Manager, Channel Strategy & Operations

E-commerce Operations & Project Manager (Lightspeed + Shopify)

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for it operations manager in charlotte nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected