Top 163 It support Jobs in Charlotte Nc

Customer Support Associate
DebtBook —Charlotte, NC
- Finance
- Analysis skills
- Math
- Dental insurance
- Tuition reimbursement
Quick Apply
Direct Client Support
Maynard Nexsen —Charlotte, NC
- Extended hours
- Computer science
- Computer Science
- Customer service
Quick Apply
IT Support Analyst
Whistle Express Car Wash —Charlotte, NC
- $15.90 - $28.40 an hour
- Full-time
- Entry level
1d
Junior Service Support Analyst
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
IT Service Desk Agent
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Mid-level
- Windows
- In-person
Quick Apply
Technical Support Representative
BI-TEK LLC —Charlotte, NC
- $50,000 - $65,000 a year
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
IT Support Technician
VBest Software Inc —Charlotte, NC
- Contract
- Organizational skills
- IT
- Communication skills
Quick Apply
IT Desktop Technician
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Charlotte, NC
- Monday to Friday
- HIPAA
- Mid-level
- Travel
Service Desk Analyst
LendingTree —Charlotte, NC
- $65,000 - $80,000 a year
- Monday to Friday
- Office
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
9d
IT Desktop Support
Gaylor Electric —Charlotte, NC
- Full-time
- Windows
- Communication skills
- Entry level
Quick Apply
Support Desk Analyst
Network Essentials, Inc. —Charlotte, NC
- On call
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
Junior Associate-Workplace Services
Coforge Ltd. —Charlotte, NC
- $25 - $29 an hour
- Background check
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
IT Specialist
Woodie's Auto Service & Repair —Charlotte, NC
- $20 an hour
- Full-time
- High school diploma or GED
- Computer networking
- Associate's degree
- Paid training
- Paid holidays
Quick Apply
Service Rep II, End User Operations
Lincoln Financial —Charlotte, NC
- $29.05 - $38.74 an hour
- Online Application
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Tuition reimbursement
- Paid time off
9d
Technical Support Specialist
YMCA of Greater Charlotte —Charlotte, NC
- Full-time
- Computer science
- Computer Science
- Office
5d
Systems Support Specialist
TJ Maxx —Charlotte, NC
- $20.95 - $28.25 an hour
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
- Paid parental leave
- Paid holidays
2d
IT Helpdesk Specialist- Onsite (Charlotte, NC)
ZT Auto Luxury Charlotte LLC —Charlotte, NC
- $45,000 - $50,000 a year
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
Desktop Support Senior Technician
TTEC —Charlotte, NC
- $62,000 - $65,000 a year
- Computer science
- Computer Science
- Mid-level
- Tuition reimbursement
- Paid time off

I want to receive the latest job alert for it support in charlotte nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near charlotte nc

Helpdesk Administrator jobs in Charlotte, NC

Technical Support Representative jobs in Charlotte, NC

Desktop Support Technician jobs in Charlotte, NC

Service Desk Analyst jobs in Charlotte, NC

IT Support jobs in Charlotte, NC

Desktop Technician jobs in Charlotte, NC

Technical Support Specialist jobs in Charlotte, NC

Customer Service Representative jobs in Charlotte, NC

IT Technician jobs in Charlotte, NC

Helpdesk Specialist jobs in Charlotte, NC

Support Analyst jobs in Charlotte, NC

Support Specialist jobs in Charlotte, NC

Direct Support Specialist jobs in Westminster, MD

Direct Support Specialist jobs in St. Louis, MO

Direct Support Professional jobs in Cincinnati, OH

Clinical Documentation Specialist jobs in Richmond, VA

Contract Specialist jobs in Philadelphia, PA

Direct Support Specialist jobs in Peoria, IL

Direct Support Specialist jobs in Gates, TN

Helpdesk Administrator jobs in Sandy Hook, CT

Customer Support Associate

DebtBook
Charlotte, NC

Quick Apply

Job Details

Benefits

Stock options
Unlimited paid time off
Dental insurance
Tuition reimbursement
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Spreadsheets
Data manipulation
Data analysis software

Full Job Description

WHO WE ARE:

DebtBook is the financial platform powering treasury and capital markets across the public sector. State and local governments, public universities, health systems, and the bankers and advisors who serve them run trillions of dollars in debt, cash, and investments on DebtBook.

We've built the most sophisticated treasury platform in public finance — sitting at the intersection of treasury management and a $4 trillion fixed income market that's been waiting for modern infrastructure.

WHAT YOU'LL DO:

As a Customer Support Associate, you will:

Respond to client inquiries via live chat and email
Troubleshoot and provide resolution to customer challenges
Become a DebtBook product expert
Provide client training and ongoing product education as needed
Work with the internal data team to ensure data updates are made correctly
Work with the internal product and development teams to ensure the timely resolution of any product issues
Create or facilitate the production of support materials like FAQs, user guides, and user support articles to empower self-service
Engage with clients, post-implementation, to understand their experience and drive success

WHAT YOU'LL BRING:

We are looking for team members who are passionate about putting their energy, insight, and analytical prowess into work that matters
Experience in a people-focused, customer service role, software product support experience strongly preferred
Proficient in all Microsoft Excel, including formulas and functions
Proficiency in data manipulation and analysis in Excel is required
Experience with accounting and/or bond math is preferred
Excellent analytical, problem-solving, and decision-making skills
BONUS experience with municipal debt or lease accounting is highly valued
Exceptional written communication skills
Empathetic, positive attitude with a commitment to our client's success
Highly organized with a high level of accuracy and attention to detail is required
A strong sense of service and a passion for technology
Comfort in a fast moving startup environment
Must be able to operate independently and effectively through periods of uncertainty, ambiguity and change
Demonstrated ability to relate well to individuals and groups with widely varying backgrounds, perspectives, education and skills is required
Bachelor's Degree in Accounting or Finance preferred

OUR "GOAT" VALUES:

GROW Continuously

We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take.
As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
We follow through on our decisions and commitments with action.

ABOVE & Beyond

We create moments of magic, surprising and delighting our customers at every touchpoint.
We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

There is no task needed at DebtBook that is beneath any of us.
We work hard to be the teammate others want on their team.
We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

WHY DEBTBOOK:

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees' well-being to make their lives better, both in and out of the office. We offer:

Competitive salaries plus equity (stock options) for all employees;
Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match;
Generous leave policies (including unlimited PTO);
Professional development opportunities and tuition reimbursement;
Family and wellness perks;
In-person social events;
Top-of-the-line equipment, and a newly furnished office.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

Quick Apply

Refine Your Search

it support jobs in charlotte nc

Customer Support Associate

Direct Client Support

IT Support Analyst

Junior Service Support Analyst

IT Help Desk Administrator

IT Service Desk Agent

Technical Support Representative

Service Desk Analyst

IT Support Technician

IT Desktop Technician

Service Desk Analyst

IT Desktop Support

Support Desk Analyst

Junior Associate-Workplace Services

IT Specialist

Service Rep II, End User Operations

Technical Support Specialist

Systems Support Specialist

IT Helpdesk Specialist- Onsite (Charlotte, NC)

Desktop Support Senior Technician

I want to receive the latest job alert for it support in charlotte nc

Related Searches

Explore jobs in more locations

WHO WE ARE:

WHAT YOU'LL DO:

WHAT YOU'LL BRING:

OUR "GOAT" VALUES:

WHY DEBTBOOK:

Job Seeker Tools

Employer Tools

Browse

Stay Connected