Top 178 It support specialist Jobs in Charlotte Nc

Clinical Application Support Specialist (Neurodiagnostics)
Compumedics —Charlotte, NC
- From $65,000 a year
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
MSP Level 2 Helpdesk Technician
WTC Services LLC —North Carolina
- $30 - $32 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Tier 2 Systems Engineer
Quo Vadis Inc. —Matthews, NC
- Up to $55,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Mileage reimbursement
- Health savings account
Quick Apply
13d
Customer Support Associate
DebtBook —Charlotte, NC
- Finance
- Analysis skills
- Math
- Dental insurance
- Tuition reimbursement
Quick Apply
Desktop Support Technician - IT
Service Metal —Charlotte, NC
- $24 - $26 an hour
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Profit sharing
- Paid parental leave
Quick Apply
1d
IT Support Specialist
Xpress Data Inc —Charlotte, NC
- $65,000 - $75,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
1d
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Data Center Support Specialist I
Atrium Health —Charlotte, NC
- $25.30 - $37.95 an hour
- Full-time
- Computer science
- Computer Science
- No experience needed
- Paid parental leave
- Disability insurance
4d
IT Service Desk Agent
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Mid-level
- Windows
- In-person
Quick Apply
Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Implementation Specialist
Speedpoint —Charlotte, NC
- From $100,000 a year
- Email
- Hybrid work
- Mid-level
- Continuous improvement
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Direct Client Support
Maynard Nexsen —Charlotte, NC
- Extended hours
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Desktop Support
Gaylor Electric —Charlotte, NC
- Full-time
- Windows
- Communication skills
- Entry level
Quick Apply
6d
Junior Service Support Analyst
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
IT Specialist
Qureos Inc —Charlotte, NC
- $20 - $45 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Specialist IT I (Onsite - Charlotte, NC)
Signet Jewelers —Charlotte, NC
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
- Store discount
- Health insurance
12d
Technical Support Engineer
Microsoft —Charlotte, NC
- $70,500 - $153,200 a year
- Full-time
- Background check
- Computer Science
- Research
11d
IT Support Specialist - Charlotte, NC
Bellwether Technology —Charlotte, NC
- Full-time
- Hybrid work
- Computer Science
- Writing skills
- Windows
- Mileage reimbursement
- Paid holidays
Quick Apply
IT Desktop Support
Axiom Technologies —Charlotte, NC
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Tier 1 Desktop Support Technician
Culp Elliott & Carpenter, PLLC —Charlotte, NC
- Full-time
- Background check
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for it support specialist in charlotte nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support specialist jobs near charlotte nc

Helpdesk Administrator jobs in Charlotte, NC

Service Desk Analyst jobs in Charlotte, NC

Customer Service Representative jobs in Charlotte, NC

IT Support Specialist jobs in Charlotte, NC

Application Support Specialist jobs in Charlotte, NC

Desktop Support Technician jobs in Charlotte, NC

Implementation Specialist jobs in Charlotte, NC

IT Technician jobs in Charlotte, NC

Data Center Technician jobs in Charlotte, NC

IT Support jobs in Charlotte, NC

Technical Support Engineer jobs in Charlotte, NC

Helpdesk Administrator jobs in Sandy Hook, CT

Helpdesk Administrator jobs in Chicago, IL

Helpdesk Administrator jobs in Schaumburg, IL

Helpdesk Administrator jobs in Greensboro, NC

Hospital Administrator jobs in Boston, MA

System Administrator jobs in Texas

Law Firm Administrator jobs in Washington, DC

Direct Support Specialist jobs in Westminster, MD

Direct Support Specialist jobs in St. Louis, MO

Clinical Application Support Specialist (Neurodiagnostics)

Compumedics
Charlotte, NC

Quick Apply

Job Details

Full-time
From $65,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

REEGT
Microsoft Excel
Microsoft Outlook
Technical support via phone
Phone communication
Equipment troubleshooting
Windows
RPSGT
Driver's License
Bachelor's degree
Driving
Desktop (troubleshooting support)
Desktop applications
IT
Client interaction via phone calls

Full Job Description

BASED IN- Charlotte, NC, USA (not WFH eligible)
EMPLOYMENT TYPE – Full time

Overview:
Compumedics Limited (ASX: CMP) is a world-leading medical device/technology company involved in the development, manufacture and commercialization of innovative diagnostics and monitoring technology for the sleep, brain and ultrasonic blood-flow (Trans Cranial Doppler) applications. The Company owns US based Neuroscan and Germany based DWL Elektronishe GmbH. In conjunction with these two subsidiaries, Compumedics has a broad international reach, including Australia; the Americas and Asia Pacific; Europe and the Middle East.

Job Summary:
Compumedics is currently searching for a Clinical Application Support Analyst based in Charlotte, North Carolina to join our Global Support Team. Reporting to the U.S. Service Manager, the Clinical Application Support Analyst is responsible for managing customer support issues to successful and satisfactory resolution; triage and troubleshoot customer issues; report defects to Product Management; and contribute to knowledge base.

Essential Duties and Responsibilities:

Responsible for providing 1st Tier Global Call Centre Support to our rapidly growing Global customer base, delivering solutions to both technical and non-technical end users while also supporting a wide range of technologies.
Supporting Compumedics / Neuroscan Customers performing clinical and research, EEGs, and ERPs recordings and analysis on subjects and patients of all ages (infant to geriatric)
Supporting Customers on hooking patients up with electrodes/monitoring equipment needed to record a PSG-EEG-LTM-ICU Monitoring Testing
Support Customers in a Level 4 Epilepsy Center with Grids, Strips, Stereo EEG, and Cortical Stimulation
Supporting Compumedics Customers performing PSG, MSLT/MWT, HST, and PAP titrations on patients of all ages (infant to geriatric)
Supporting Customer Scoring PSG Studies and EEG Editing
Configuring Custom Reports using MSWORD and Compumedics Configurations
Taking ownership of technical issues, and working with our Escalation group to resolve more advanced issues when necessary
Documenting troubleshooting and problem resolution steps
Providing in-depth support of products distributed by Compumedics, Inc. Performing remote session problem -solving and remote software installations.
Serving as a facilitator among internal departments, including Software, Engineering, Production, Finance, Shipping and Sales to varying extents on support related issues.
Must have a temperament suitable for direct interaction with the users under what can be demanding conditions. This includes a friendly comportment, considerable patience, a high toleration for frustration, and the flexibility to switch attention quickly from one task to another.

Travel Requirements: Travel up to 10% (Local to Charlotte)

Required to Travel within the United States
Required to have valid Driver’s License
Required to have a dependable vehicle
Required to have a credit card to hold 30 days of Expenses

Education Requirements:

Required 2 Year College Diploma or Equivalent work experience in related area such as IT or medicine/biology.
Prefer: 4 Year Degree
Prefer Registry by the American Board of Registered Electro Neurodiagnostic Technologists (R.EEGT, CLTM, CNIM, NIOM) or Registered Polysomnography Technologist Certification (RPSGT).
Microsoft Certification: CompTIA A+, CompTIA Networking+, Server+, Security+, Cyber Security+ Certification. (Preferred)

Experience Requirement:

3 + years Technical Phone and Customer service experience with troubleshooting and resolving Technical Issues.
3+ years of Clinical PSG and/or EEG (Sleep Laboratory, Routine EEG, Epilepsy Long Term Monitoring, Level 4 Epilepsy Monitoring)
Knowledge of Compumedics PSG/EEG/CURRY Software desired
Applicants should have proficiency in Clinical EEG, Epilepsy Monitoring (LTM) and/or polysomnography.
Applicants should have a well-rounded clinical background with an interest in teaching and troubleshooting modalities.
Intermediate understanding of Microsoft Office products; Outlook, Excel and PowerPoint and Word are required.
3+ years working knowledge of Microsoft Operating Systems, Windows 10, Windows 11, MS Office Products, and General Desktop Support Issue

Other Requirements:

Must hold a valid driver’s license and have a driving record showing less than three moving violations in the previous three years.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Access to Customer Sites:

It is an essential function of this position to perform duties in healthcare facilities, and to achieve the necessary vendor credentialing. As part of this process, it is typically required to provide proof of vaccinations (including for COVID-19), and related personal medical information, and to comply with other criteria as needed to be able to work at customer sites. Typical vendor credentialing expenses will be paid/reimbursed by the Company.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is (sometimes, regularly, frequently) required to:

Sit, walk, stand
Use hands to finger, handle or feel objects, tools or controls
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch or crawl
Talk or hear

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to work at a keyboard and computer. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include (close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus).

Job Type: Full Time
Please quote the Job Reference Code: CSSUSA2 when applying for this job.

Compumedics, USA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national origin, sex, age, disability, genetics, marital status, sexual orientation, gender identity, protected veteran status or citizenship status.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

License/Certification:

RPSGT or REEGT (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Ability to Commute:

Charlotte, NC 28269 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in charlotte nc

Clinical Application Support Specialist (Neurodiagnostics)

MSP Level 2 Helpdesk Technician

Tier 2 Systems Engineer

Customer Support Associate

Desktop Support Technician - IT

IT Support Specialist

IT Help Desk Administrator

Data Center Support Specialist I

IT Service Desk Agent

Service Desk Analyst

Implementation Specialist

Direct Client Support

IT Desktop Support

Junior Service Support Analyst

IT Specialist

Specialist IT I (Onsite - Charlotte, NC)

Technical Support Engineer

IT Support Specialist - Charlotte, NC

IT Desktop Support

Tier 1 Desktop Support Technician

I want to receive the latest job alert for it support specialist in charlotte nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected