Top 12 Senior it support Jobs in Charlotte Nc

Desktop Support Senior Technician
TTEC —Charlotte, NC
- $62,000 - $65,000 a year
- Computer science
- Computer Science
- Mid-level
- Tuition reimbursement
- Paid time off
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Charlotte, NC
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
Sr. Specialist, IT Business Partner
Scout Motors —Charlotte, NC
- $120,000 - $145,000 a year
- Full-time
- 18 years or older
- Office
- Continuous improvement
- Paid jury duty
- Paid parental leave
Quick Apply
Senior Developer, Index Support .NET/SQL
London Stock Exchange Group —Charlotte, NC
- Full-time
- Azure
- 8 years
- SQL
- Health insurance
IT CONSULTANT SR
First Horizon Bank —Charlotte, NC
- Full-time
- 6 years
- Computer Science
- System design
Sr. IT Operations Specialist
SHI International Corporation —Charlotte, NC
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Sr. NDE Technical Support Specialist - VT Level III (McGuire Island)
Duke Energy —Huntersville, NC
- Full-time
- Up to 50% travel
- 5 years
- High school diploma or GED
- Relocation assistance
9d
Sr. Analyst, Enterprise Service Desk
ABACUS —Charlotte, NC
- On call
- System design
- Mid-level
- SQL
Quick Apply
Sr. Engineer, Contact Center Platform Stability & Production Support
LPL Financial —Fort Mill, SC
- $106,100 - $176,900 a year
- Full-time
- Hybrid work
- Computer Science
- 3 years
- Continuous improvement
- Health insurance
- Paid time off
Quick Apply
Senior IT Auditor Specialist
Allspring Global Investments Holdings, LLC —Charlotte, NC
- $150,000 - $195,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Office
Sr. Infra Ops – IT Engineer
The Hartford —Charlotte, NC
- $116,800 - $175,200 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Analysis skills
6d
C208 Sr Lead Technical Support
Mountain Air Cargo —Denver, NC
- Full-time
- 5 years
- Senior level

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Tier 2 Systems Engineer
Quo Vadis Inc. —Matthews, NC
Communicate confidently with both technical and non-technical people. One morning you may be helping clients from the service desk, solving technical issues and…
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On Site Advanced MSP Technician
Confidential —Charlotte, NC
Must possess a valid drivers license and a reliable source of transportation. Evaluate and mitigate risks associated with Artificial Intelligence (AI) tools and…
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Senior Desktop Support Analyst
Advanced Drainage Systems —Hilliard, OH
Provide advanced onsite, remote, telephone, email, and desk-side technical support for users and guests. As a senior technical resource and mentor within the…
2d
Branch Workplace Technology - Product Delivery, Senior Associate -
JPMorganChase —Columbus, OH
Comfortable working in dynamic environments with incomplete data to develop directionally correct answers. Ability to synthesize/analyze diverse information,…

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senior it support jobs near charlotte nc

Desktop Support Senior Technician

TTEC -
Charlotte, NC

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Job Details

$62,000 - $65,000 a year

Benefits

Tuition reimbursement
Paid time off

Qualifications

Windows

Full Job Description

Desktop Support Senior Technician

Your potential has a place here with TTEC’s award-winning employment experience. As a Desktop Support Senior Technician working On Site in Charlotte, North Carolina, USA, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You’ll Do
The Desktop Support Technician is responsible for providing on-site technical support for call center operations, end users, desktop devices, peripherals, and production technologies. This role serves as the primary technical resource for incident resolution, workstation support, endpoint compliance, asset management, and operational readiness within a high-volume contact center environment.

During a Typical Day, You’ll

Diagnose, troubleshoot, repair, and replace desktop and laptop computers, peripherals, and related equipment.
Provide in-person and remote technical support while maintaining high customer satisfaction.
Collaborate with Facilities, Network, Security, and Client Technology teams when issues impact production.
Monitor and maintain desktop compliance and endpoint health.
Troubleshoot workstation connectivity issues involving wired, wireless, VPN, and production network environments.
Receive, stage, deploy, recover, and track IT assets.

What You Bring to the Role

Associate degree in Information Technology, Computer Science, or related field preferred.
Minimum 2-3 years of desktop support, help desk, or technical support experience.
Strong knowledge of Microsoft Windows operating systems.
Strong customer service orientation.
Excellent communication and interpersonal skills.
Ability to prioritize multiple tasks in a fast-paced environment

What You Can Expect

An annual incentive program
Health and wellness programs
Paid time off (PTO)
Tuition reimbursement and access to thousands of free online courses

Visit https://www.ttecjobs.com/en/us-employee-benefitsfor more information.

The anticipated range is $62K-$65K per year. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Onsite

Primary Location: US-NC-Charlotte

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Refine Your Search

senior it support jobs in charlotte nc

Desktop Support Senior Technician

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Sr. Specialist, IT Business Partner

Senior Developer, Index Support .NET/SQL

IT CONSULTANT SR

Sr. IT Operations Specialist

Sr. NDE Technical Support Specialist - VT Level III (McGuire Island)

Sr. Analyst, Enterprise Service Desk

Sr. Engineer, Contact Center Platform Stability & Production Support

Senior IT Auditor Specialist

Sr. Infra Ops – IT Engineer

C208 Sr Lead Technical Support

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