Top 314 Support specialist Jobs in Charlottesville, Va

Family Support Specialist
Ronald McDonald House Charlottesville —Charlottesville, VA
- $18 - $20 an hour
- Part-time
- Background check
- CPR Certification
- Ability to walk for extended periods
Quick Apply
Order Support Specialist
Crutchfield Corporation —Charlottesville, VA
- From $17.20 an hour
- Weekends as needed
- Hybrid work
- Computer literacy
- Basic math
- Communication skills
- Wellness program
- Health savings account
9d
Customer Support Specialist
Crutchfield Corporation —Charlottesville, VA
- From $18.70 an hour
- Weekends as needed
- Hybrid work
- Computer literacy
- Basic math
- Communication skills
- Wellness program
- Health savings account
Licensed Professional Counselor
Headway —Virginia
- Up to $126 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Revenue Cycle Specialist - Healthcare
Hospice of the Piedmont Inc —Charlottesville, VA
- Full-time
- Writing skills
- HIPAA
- Research
- 403(b) matching
- Paid holidays
Quick Apply
In-Home Qualified Mental Health Professional (QMHP)
Compass Behavioral Group —Charlottesville, VA
- $20 - $25 an hour
- Part-time
- Mid-level
- Driver's License
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Community Support Specialist - QMHP
Empowering Families Program —Charlottesville, VA
- $24.00 - $28.50 an hour
- Part-time
- Background check
- Caregiving
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
Family Support Specialist
Child Health Partnership —Charlottesville, VA
- From $42,000 a year
- Full-time
- Spanish
- CPR Certification
- Clean driving record
- Mileage reimbursement
- Health insurance
Quick Apply
2d
Retail Warehouse Specialist
Crutchfield Corporation —Charlottesville, VA
- From $17.25 an hour
- Overtime
- Clean driving record
- Heavy lifting
- Customer service
- Health savings account
- Disability insurance
Finance and Insurance Specialist - Northeast
JM Family Enterprises —Virginia
- $49,920 - $1,249,162 a year
- Full-time
- Dealership
- Mid-level
- Travel
- Profit sharing
- Health insurance
Child Behavior and Family Support Specialist
Compass Behavioral Group —Charlottesville, VA
- $23 - $26 an hour
- Part-time
- Working with individuals with developmental disabilities
- High school diploma or GED
- Clinic
- Mileage reimbursement
- Health savings account
Quick Apply
Seasonal Plant Specialist
J.W. Townsend Landscapes —Charlottesville, VA
- $20 - $25 an hour
- Full-time
- Inventory management
- Residential
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Transportation Specialist
Reynolds GM Subaru —Orange, VA
- $16 - $22 an hour
- Full-time
- Clean driving record
- Dealership
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Production Specialist - Orthopedic Braces
ICARUS Medical Innovations —Charlottesville, VA
- $41,600 - $45,760 a year
- Part-time
- Assembly
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Waynesboro, VA
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
2d
Become a Professional Foster Parent – $2,000 Sign-On Bonus!
Embrace Treatment Foster Care —Virginia
- From $45,000 a year
- Call employer
- Background check
- 18 years or older
- Childcare
- Referral program
Quick Apply
Title Support Specialist
VSTitle, LLC —Charlottesville, VA
- $20 - $23 an hour
- Overtime
- Microsoft Word
- Ability to walk for extended periods
- Computer literacy
Quick Apply
IT Support Specialist
University of Virginia —Charlottesville, VA
- $60,000 - $70,000 a year
- Online Application
- Hybrid work
- Microsoft Outlook
- Computer Science
- ERP systems
14d
Patient Care Specialist
Martha Jefferson Hospital —Charlottesville, VA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- 403(b) matching
- Paid parental leave
Quick Apply
8d
Member Specialist
Sam's Club —Charlottesville, VA
- $18.50 - $26.50 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance

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Family Support Specialist

Ronald McDonald House Charlottesville
Charlottesville, VA

Quick Apply

Job Details

Part-time
$18 - $20 an hour

Qualifications

CPR Certification
CPR
Administrative experience
High school diploma or GED
Attention to detail
AED Certification

Full Job Description

Position Summary

The Family Support Specialist (FSS) serves as a primary, front-line representative of Ronald McDonald House Charlottesville and is often the first face families see upon arrival. This role provides direct emotional and material support to families experiencing medical crises, ensuring a safe, welcoming, and compassionate environment 24 hours a day.

The FSS balances hospitality, safety, operations, and administrative responsibilities while maintaining a warm “door is always open” atmosphere. Families should always feel comfortable seeking assistance—whether they need emotional support, logistical help, or something as simple as a roll of paper towels.

This position requires strong situational judgment, professionalism, compassion, and attention to detail.

MUST BE ABLE TO WORK WEEKENDS

Essential Responsibilities:

Family Care & Hospitality

Welcome families warmly and provide compassionate support during their stay.
Offer emotional support and practical assistance as needed.
Maintain a visible presence throughout the House.
Ensure common areas are welcoming, stocked, and accessible.
Answer House phones promptly, day and night.
Maintain an open-door policy during shifts (unless confidential matters require privacy).

House Operations & Sanitation

Office & Common Areas

Maintain a sanitary, organized office space at all times.
Sanitize high-touch surfaces (door handles, phones, railings, etc.) using approved disinfectant (e.g., Virex) at least once per shift.
Log cleaning activities in the “House/Maintenance” section of OneNote.

Kitchen & Food Areas

Assess common-use refrigerator and dry goods each shift for freshness.
Dispose of expired or spoiled items promptly.
Monitor and restock snacks, coffee, and food items as needed.
Ensure families have ample access to shared food resources.

Dishwashing & Trash

Monitor trash receptacles and remove when approximately 80% full.
Start and monitor dishwashers; empty promptly upon completion.
Ensure duties are completed within shift and not deferred unnecessarily.

Safety & Security

Conduct a minimum of two full property checks per shift (interior, exterior, stairwells, and all floors).
Monitor all entry and exit activity.
Enforce Conditions of Stay agreements.
Address trespassing concerns and coordinate vehicle towing when necessary.
Contact emergency services when warranted.
Maintain familiarity with emergency protocols and contacts.
Participate in CPR and AED certification (required or to be completed within designated timeframe).

The FSM is empowered to make appropriate decisions within the scope of authority while maintaining communication with leadership when needed.

Administrative Responsibilities

Facilitate family check-in and check-out processes.
Close out departing family files accurately.
Manage waitlist entries and prepare new family folders.
Conduct background checks as required.
Maintain proficiency in the GRIMHIS system.
Document all pertinent information in OneNote.
Ensure all safety-related and operational notes are updated in real time.

OneNote Usage

All shift notes and safety-related information must be logged in OneNote without exception.
Accurate documentation is essential for continuity of care and operational liability protection.

Shift Exchange & Communication

Participate in mandatory shift exchanges (15–30 minutes).
Communicate key updates verbally and ensure documentation is complete in OneNote.
Review prior shift notes at start of shift, especially after extended absence.
Promote seamless continuity for staff and guest safety.

Shift exchange is considered one of the most critical components of the role.

Qualifications:

High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
Experience in hospitality, social services, healthcare support, nonprofit operations, or related field preferred.
Strong interpersonal and communication skills.
Ability to remain calm under pressure.
Strong organizational and documentation skills.
Ability to work independently while exercising sound judgment.
Comfortable enforcing policies when necessary.
Willingness to work evenings, weekends, holidays, and overnight shifts as required.

Professional Conduct & Workplace Expectations:

Maintain a light but professional dress code:
No pajamas or sheer/see-through clothing.
Well-groomed and neat appearance.
Wear visible name badge or identification placard.
Use downtime only after all duties are completed.
Personal tasks must never interfere with monitoring, safety, or family support responsibilities.
Office lights and common area lighting should remain on to promote warmth and visibility.

Physical Requirements:

Ability to walk multiple floors and stairwells per shift.
Ability to lift light to moderate items (trash bags, supply boxes).
Ability to remain alert and attentive throughout shift.

Work Environment

This position requires emotional resilience, compassion, and vigilance. Families staying at Ronald McDonald House are often experiencing significant stress and medical uncertainty. The FSM plays a critical role in ensuring the House remains a safe haven—physically secure, emotionally supportive, and operationally excellent.

Working Conditions and Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations will be made consistent with applicable law to enable qualified individuals with disabilities to perform the essential functions.

Pay: $18.00 - $20.00 per hour

Application Question(s):

Are you available to work weekends?

Shift availability:

Day Shift (Required)
Night Shift (Required)

Ability to Commute:

Charlottesville, VA 22903 (Required)

Work Location: In person

Quick Apply

Refine Your Search

support specialist jobs in charlottesville, va

Family Support Specialist

Order Support Specialist

Customer Support Specialist

Licensed Professional Counselor

Revenue Cycle Specialist - Healthcare

In-Home Qualified Mental Health Professional (QMHP)

Community Support Specialist - QMHP

Family Support Specialist

Retail Warehouse Specialist

Finance and Insurance Specialist - Northeast

Child Behavior and Family Support Specialist

Seasonal Plant Specialist

Transportation Specialist

Production Specialist - Orthopedic Braces

Bilingual Customer Service Specialist (Spanish)

Become a Professional Foster Parent – $2,000 Sign-On Bonus!

Title Support Specialist

IT Support Specialist

Patient Care Specialist

Member Specialist

I want to receive the latest job alert for support specialist in charlottesville, va

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