Top 153 Client services specialist Jobs in Charlottesville, Va

Family Services Specialist - Foster Care
City of Charlottesville, VA —Charlottesville, VA
- $27.62 - $36.87 an hour
- Weekends as needed
- Background check
- Clean driving record
- Writing skills
- Commuter assistance
- Paid holidays
Sales Consultant (Arch Support Specialist)
The Good Feet Store —Charlottesville, VA
- $60,000 - $80,000 a year
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Family Support Specialist
Child Health Partnership —Charlottesville, VA
- From $42,000 a year
- Full-time
- Spanish
- CPR Certification
- Clean driving record
- Mileage reimbursement
- Health insurance
Quick Apply
8d
Swing ER Licensed Veterinary Technician (LVT)
Virginia Veterinary Specialty & Emergency —Charlottesville, VA
- $28 - $35 an hour
- Overnight shift
- Mid-level
- Military encouraged
- ER
- Paid holidays
- Relocation assistance
Quick Apply
Community Support Specialist - QMHP
Empowering Families Program —Charlottesville, VA
- $24.00 - $28.50 an hour
- Part-time
- Background check
- Caregiving
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Virginia
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Paid time off
9d
Fire Protection Engineer (Remote or Hybrid)
Stantec —Charlottesville, VA
- $107,100 - $176,800 a year
- Full-time
- Hybrid work
- Clean driving record
- Pass drug screening
- Office
- Wellness program
- Health savings account
Locum Dentist
To Be Disclosed —Charlottesville, VA
- $1,000 - $1,200 a day
- Contract
- Dental office
- Doctoral degree
- Mid-level
- Mileage reimbursement
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Waynesboro, VA
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
7d
Work Zone Traffic Control Supervisor
Critical Response Strategies, LLC —Virginia
- $25 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Mid-level
Quick Apply
Overnight ER Licensed Veterinary Technician (LVT)
Virginia Veterinary Specialty & Emergency —Charlottesville, VA
- $30 - $40 an hour
- Overnight shift
- Mid-level
- Military encouraged
- ER
- Paid holidays
- Relocation assistance
Quick Apply
Family Services Specialist II- Foster Care/Adoption Worker (Albemarle)
003-Albemarle Dept Of Social Services —Albemarle County, VA
- $72,802 - $80,466 a year
- Weekends as needed
- Master of Social Work
- Mid-level
- Office
11d
Supportive Services Specialist
SupportWorks Housing —Charlottesville, VA
- $24.03 - $26.44 an hour
- Full-time
- CPR Certification
- 5 years
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
Family Finding Specialist (Grant-Funded Family Services Specialist)
City of Charlottesville, VA —Charlottesville, VA
- $56,326.40 - $59,870.00 a year
- Weekends as needed
- Background check
- Clean driving record
- Writing skills
- Commuter assistance
- Paid holidays
Supportive Services Specialist - PSS
SupportWorks Housing —Charlottesville, VA
- $24.03 - $26.44 an hour
- Full-time
- CPR Certification
- 5 years
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
Technology Support Specialist - Department of Technology
Albemarle County Public Schools and Local Government —Charlottesville, VA
- $29.20 - $35.00 an hour
- Full-time
- Mid-level
- Windows
- Driver's License
- Wellness program
- Health insurance
Family Services Specialist III -Senior Child Care Worker (Albemarle)
Virginia Department of Social Services —Charlottesville, VA
- Full-time
- Hybrid work
- Master of Social Work
- Management
- Residential
12d
MEDICAL RECORDS SPECIALIST, COMPLIANCE-CHARLOTTESVILLE (FULL-TIME)
Region Ten Community Services Board —Charlottesville, VA
- $21.02 - $31.53 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Family Services Specialist III -Senior Child Care Worker (Albemarle)
003-Albemarle Dept Of Social Services —Albemarle County, VA
- $72,802 - $80,466 a year
- Full-time
- Hybrid work
- Master of Social Work
- Management
- Residential
11d
Client Account Services Transaction Specialist
Hantzmon Wiebel LLP —Charlottesville, VA
- $20 - $30 an hour
- Full-time
- Mid-level
- Office
- Finance
- Profit sharing
- Health savings account
Quick Apply

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Family Services Specialist - Foster Care

City of Charlottesville, VA -
Charlottesville, VA

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Job Details

Full-time
$27.62 - $36.87 an hour

Benefits

401(a)
Commuter assistance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Pension plan
Dependent health insurance coverage
Vision insurance
Gym membership
Life insurance

Qualifications

Driver's License

Full Job Description

General Summary

This Family Services Specialist performs responsible professional work in the support and assistance of agency clients through ongoing case management services and assisting agency clients with personal, social, health and economic needs within the Foster Care Division. May be assigned to a specific functional area and/or perform clinical work. Work is performed under supervision and reports to a Family Services Supervisor.

The preferred hiring amount for this position is between $27.62 - $36.87 an hour ($57,435.41 - $76,681.12 annually). Starting offer is based on applicable education, experience, and internal equity. This full-time, non-exempt position offers a comprehensive benefits package, including 13 paid holidays plus one floating holiday, vacation and sick leave, health insurance with employer contribution, employer-paid life insurance, gym membership reimbursement, tuition assistance, and professional development opportunities. This position is also eligible for the following retirement benefits:

Choice of retirement plan:
- Defined Benefit Pension Plan: Provides a monthly benefit upon retirement, calculated using a defined formula based on earnings history, years of service, and age. The plan includes a 5-year vesting period and requires an employee contribution of 5% of salary.
- Defined Contribution 401a Plan: Employer makes fixed contributions to an individual account, which are invested, and returns are credited to the account. The account balance is used to provide retirement benefits. Vesting occurs at 33% after one year, 67% after two years, and 100% after three years of service. No salary contribution is required.
Voluntary 457 Deferred Compensation Plan
Eligibility to purchase prior service credit under the Defined Benefit Plan

The City of Charlottesville manages its own retirement system and does not participate in VRS; however, a Portability Agreement is available for eligible employees. For additional details, please refer to the “Benefits” tab within this posting or visit the City’s Employee Benefits webpage.

Note: This job opportunity is advertised with a closing date of "Continuous." If interested in being considered, an application should be submitted as soon as possible. Applications may no longer be considered once a reasonable number of applications has been received or once a candidate to fill the position is identified. Applications may be evaluated on a continuous basis and interviews may be conducted as soon as possible during the recruitment. This job announcement may close at any time after 7 calendar days.

Essential Responsibilities and Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

Assesses the needs of clients and families to develop a service plan.
Investigates referral and interviews clients as needed.
Takes applications for services and determines service eligibility.
Assesses/monitors situations and progress of clients by conducting field visits.
Provides clinical and/or non-clinical services to families by listening to concerns and monitoring progress.
Completes associated casework within associated timelines; prepares and submits court-related documentation within established deadlines.
May testify in court proceedings and makes recommendations to legal authorities.
Develops contacts and collaborates with community partners and service providers to makes referrals for services to appropriate community resources and maintain relationships and continued referrals to programs.
Conducts group information/education sessions for clients.
Assists in the evaluation of programs and services.
Provides trauma-supportive and appropriately responsive service.
Conducts monthly home visits and may coordinate progress with the treatment team as necessary.
May be responsible as an on-call staff on a rotating basis.
Required to respond upon activation from the City Manager of the Continuity of Operations Plan and/or Emergency Operations Plan. Must have the ability to be contacted and respond based on Department guidelines.
Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
Regular and reliable attendance.

Other Duties

Performs additional duties to support operational requirements as apparent or assigned.

Education, Experience and Skills

Education and Experience:

Bachelor’s degree in a Human Services field, such as Social Work, Psychology, Sociology, Counseling, or similar area.

Bachelor's degree in any field AND 2 years of appropriate and related experience in a Human Services related field; as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services may be substituted as equivalent.

Preferred:

Masters in Social Work, Human Services, or a related field.
Directly related experience (case management services) in Virginia within the past 2 years.
Ability to communicate in a second language.

Certifications/Licenses/Other Requirements:

Must obtain and maintain a valid Virginia Driver’s license and acceptable driving record according to city criteria.
Required to successfully pass a pre-employment background check and pre-employment drug screen.

Knowledge, Skills, Abilities and Other Characteristics
Job Knowledge

Thorough knowledge and complete comprehension of eligibility requirements for public assistance, principles and practices of child welfare, substance abuse, employment services, family services and/or protective service work and state and federal procedures and legal terminology to solve common and unusual problems, advise on technical matters, and serve as a resource for others.
Knowledge of counseling and social work principles and practices.
Knowledge of community services and facilities available for clients served. Knowledge of crisis intervention and behavior changes techniques.
Knowledge of human behavior and of current social, economic, and health problems of the community served.

Reading

Intermediate: Ability to read and understand complex written materials, such as policies, regulations, and professional articles/journals.

Writing

Intermediate: Ability to organize data, maintain case records, and write clear and concise reports and prepare explanations and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.

Math

Intermediate: Ability to work with, understand, and apply simple formulas to process financial documentation related to client services, reimbursements, and prepare statistical reports.

Communication Skills

Intermediate: Establish and maintain effectively working relationships with clients, families, co-worker’s city staff, other agencies, and the public. Provide and receive standard to more complex information. May include interactions that involve stressful, negative situations requiring significant tact and the ability to diffuse aggressive behavior and reach consensus. Requires recognizing different points of view to ensure understanding and appropriate response. Elements of persuasion may be necessary to gain cooperation and understanding.

Independence and Decision-Making

Requires Limited Direction: Normally completes work according to their own judgment, requesting supervisory assistance occasionally. Case management is completed with little oversight and may be reviewed periodically.

Technical Skills

Skilled: comprehensive knowledge of techniques for interviewing, counseling and investigating problems. Uses analytical judgment to develop comprehensive courses of action for families. Applies understanding of individual and group behavior and social, economic and health problems. Skill in the use of Microsoft Office applications and department software.

Fiscal Responsibilities

No budgetary or fiscal responsibilities.

Supervisory Responsibilities

No responsibility for supervision of others. May occasionally assist in the training of other staff, volunteers and student interns and serves as a peer advisor.

Other Characteristics

Organization and time management skills, sometimes under strict time constraints.
Constant interruptions and requests for service.
Performs multiple tasks simultaneously.
Requires dealing with angry, frustrated and/or upset individuals.
Works effectively with sensitive and confidential issues and information.
May be required to be on-call and respond within certain timeframes.
May be required to work additional hours outside of normal schedule, which may include weekends, mornings, afternoons, and/or evenings.

Physical Conditions & Additional Information

Physical Demands:

Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Must be able to frequently remain in a stationary position.
Must occasionally move about inside the office to access file cabinets, office machinery, etc. Must constantly position self to maintain files in file cabinet.
Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to observe at close range (within a few feet of the observer).

Machines, Tools, Equipment, Software and Hardware:

Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.

Work Environment:

Work is performed in an office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
Work may also occur in client homes, facilities of other agencies and/or court buildings.
Work may involve threatening and potentially dangerous settings and disturbing circumstances.
The noise level is typically moderate and may vary depending on work site.

A pre-hire background check will be conducted on all candidates who are selected for employment with the Department of Social Services. It will include a criminal record check and a child abuse/neglect registry search. Additionally, a driving record check and education verification may be conducted if applicable.

Please note: The Charlottesville Department of Social Services is unable to hire any applicant, intern, or volunteer if the criminal record check reveals a conviction for, or arrest awaiting final disposition of a barrier crime as set forth in § 63.2-1719 of the Code of Virginia. Please click here for the list of barrier crimes: http://law.lis.virginia.gov/vacode/63.2-1719/

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or [email protected].

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City’s policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City’s policy prohibiting employees from testing positive for marijuana.

Apply Now

Refine Your Search

client services specialist jobs in charlottesville, va

Family Services Specialist - Foster Care

Sales Consultant (Arch Support Specialist)

Family Support Specialist

Swing ER Licensed Veterinary Technician (LVT)

Community Support Specialist - QMHP

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

Fire Protection Engineer (Remote or Hybrid)

Locum Dentist

Bilingual Customer Service Specialist (Spanish)

Work Zone Traffic Control Supervisor

Overnight ER Licensed Veterinary Technician (LVT)

Family Services Specialist II- Foster Care/Adoption Worker (Albemarle)

Supportive Services Specialist

Family Finding Specialist (Grant-Funded Family Services Specialist)

Supportive Services Specialist - PSS

Technology Support Specialist - Department of Technology

Family Services Specialist III -Senior Child Care Worker (Albemarle)

MEDICAL RECORDS SPECIALIST, COMPLIANCE-CHARLOTTESVILLE (FULL-TIME)

Family Services Specialist III -Senior Child Care Worker (Albemarle)

Client Account Services Transaction Specialist

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