Top 310 Customer service supervisor Jobs in Charlottesville, Va

Supervisor, Patient Lodging and Support Services
University of Virginia —Charlottesville, VA
- $22.39 - $44.79 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
National Dispatcher & Customer Service Representative CSR
National Courier Express —Charlottesville, VA
- $25 - $26 an hour
- Weekends as needed
- HIPAA
- 11+ years
- Mid-level
- Health savings account
- Paid holidays
11d
Commercial Insurance Service Account Manager
Bearing Insurance Group, LLC —Virginia
- $40,000 - $50,000 a year
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Analysis skills
- Wellness program
- Health savings account
Quick Apply
MRI Technologist, Team Lead, Outpatient
UVA Imaging - Charlottesville, VA —Charlottesville, VA
- $33 - $60 an hour
- Full-time
- Mid-level
- 3 years
- Clinic
Quick Apply
Maintenance Supervisor
Cottonwood Residential —Charlottesville, VA
- Mid-level
- Residential
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Assistant Food Service Manager - Univ. of Virginia-Observatory
Aramark —Charlottesville, VA
- $60,000 a year
- Inventory management
- Mid-level
- Residential
- Disability insurance
- Health insurance
Meter Operations Supervisor
Albemarle County Service Authority —Charlottesville, VA
- $77,622 - $93,146 a year
- Full-time
- CPR Certification
- 5 years
- Office
Quick Apply
Concessions Supervisor - University of Virginia S&E
Aramark —Charlottesville, VA
- $20 - $23 an hour
- Mid-level
- University
- Cleaning
- Disability insurance
- Health insurance
Permit Supervisor (Drafting)-Telecommunications
CCI Systems, Inc. —Charlottesville, VA
- Full-time
- 6 years
- Mid-level
- Supervising experience
- Paid training
- AD&D insurance
Quick Apply
Account Manager - State Farm Agent Team Member
R. Patrick Blevins - State Farm Agent —Charlottesville, VA
- $50,000 - $70,000 a year
- Full-time
- Communication skills
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
Retail Merchandiser Team Lead
SAS Retail Services —Charlottesville, VA
- $16 an hour
- Full-time
- 18 years or older
- Merchandising
- No experience needed
- Health insurance
- Dental insurance
5d
Production Supervisor I
The Lycra Company LLC —Waynesboro, VA
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Engineering
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Waynesboro, VA
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
RN Supervisor
Charlottesville Health & Rehabilitation Center —Charlottesville, VA
- $42 - $46 an hour
- Part-time
- Skilled nursing facility
- RN License
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Sport Clubs Operations Supervisor
Boar’s Head Resort —Charlottesville, VA
- From $19 an hour
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Health savings account
- Health insurance
Quick Apply
TEAM OPERATIONS MANAGER
1-800-PACK-RAT LLC —Charlottesville, VA
- $24 - $25 an hour
- Part-time
- Mid-level
- Driver's License
- Warehouse
Quick Apply
Customer Service Representative - Flow Collision Center of Charlottesville
FLOW COLLISION CENTER OF CHARLOTTESVILLE LLC —Charlottesville, VA
- Full-time
- Pass drug screening
- Children
- Entry level
- Wellness program
- Health insurance
Quick Apply
9d
Kids’ Club Supervisor
Boar’s Head Resort —Charlottesville, VA
- $23 an hour
- Weekends as needed
- CPR Certification
- Mid-level
- Education
Quick Apply
1d
Catering & Premium Service Manager
Aramark —Charlottesville, VA
- $72,000 - $75,000 a year
- Mid-level
- Supervising experience
- Bachelor's degree
- Disability insurance
- Health insurance
Overnight Supervisor Roanoke, VA
Mustard Seed Federal Group —Virginia
- $1,500 - $1,800 a week
- Overnight shift
- CDL A
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
1d

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Supervisor, Patient Lodging and Support Services

University of Virginia -
Charlottesville, VA

Apply Now

Job Details

Full-time
$22.39 - $44.79 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Location Charlottesville, Virginia, United States of America Category Clinical Support UVA Medical Center Job Id R0084665 Job Type Full time

JOB DESCRIPTION

The Patient Lodging and Support Services Supervisor leads a team of specialists and helps run the day-to-day operations of both the Hospitality House and contracted hotel lodging programs. This role is responsible for ensuring patients and families traveling long distances for treatment have access to safe, comfortable accommodations, removing barriers to care while delivering a consistently outstanding guest experience.

The Supervisor sets the tone for service quality across the team, builds strong relationships with external lodging partners, and keeps operations running smoothly. Success in this role requires hands-on leadership, sound judgment, and a genuine commitment to the patients and families we serve.

Guest Services & Experience

Set and uphold service standards that ensure every guest interaction, from initial inquiry through check-out, reflects UVA Health’s commitment to patient-centered care.
Serve as an escalation point for guest concerns or complaints, resolving issues promptly and professionally.
Ensure all team members are equipped to serve as knowledgeable, compassionate resources for patients and families throughout their stay.
Monitor guest satisfaction, gather feedback, and lead service improvement efforts based on what you learn.

Leadership & Team Supervision

Foster a team culture grounded in compassion, professionalism, and a commitment to exceptional guest service.
Directly supervise Patient Lodging and Support Services Specialists, providing day-to-day direction, coaching, and performance feedback.
Onboard and train new team members; develop and maintain training materials and standard operating procedures.
Manage staff scheduling to ensure adequate coverage across all programs and operating hours.
Identify staff development needs and work with Manager to create opportunities for growth and learning.

Lodging Operations

Oversee daily operations of the Hospitality House, ensuring a safe, clean, and welcoming environment for all guests.
Supervise room assignment and availability in coordination with housekeeping and maintenance partners.
Ensure accurate documentation of reservations, guest records, payments, and financial transactions.

Program Administration & External Partnerships

Working with the Manager, help oversee relationships with contracted hotel partners, holding vendors to service standards and negotiating on behalf of patients when needed.
Collaborate with social workers, care teams, and hospital departments to coordinate patient lodging referrals and placements.
Identify opportunities to expand, improve, or streamline lodging programs in support of patient access.

Administrative Oversight

Ensure all program activities comply with UVA Health policies, privacy requirements, and applicable regulations.

MINIMUM REQUIREMENTS

Education: High School Graduate or Equivalent

Experience: 2 years relevant experience. Demonstrated leadership in Patient and Guest Services preferred.

Licensure: Virginia Driver's License (VADL) required.

PHYSICAL DEMANDS

Job requirements: None required. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull less than 20lbs. May be exposed to chemicals, blood/body fluids and infectious disease.

The pay range for this role is $22.39 - $44.79 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.

Apply Now

Refine Your Search

customer service supervisor jobs in charlottesville, va

Supervisor, Patient Lodging and Support Services

National Dispatcher & Customer Service Representative CSR

Commercial Insurance Service Account Manager

MRI Technologist, Team Lead, Outpatient

Maintenance Supervisor

Assistant Food Service Manager - Univ. of Virginia-Observatory

Meter Operations Supervisor

Concessions Supervisor - University of Virginia S&E

Permit Supervisor (Drafting)-Telecommunications

Account Manager - State Farm Agent Team Member

Retail Merchandiser Team Lead

Production Supervisor I

Bilingual Customer Service Specialist (Spanish)

RN Supervisor

Sport Clubs Operations Supervisor

TEAM OPERATIONS MANAGER

Customer Service Representative - Flow Collision Center of Charlottesville

Kids’ Club Supervisor

Catering & Premium Service Manager

Overnight Supervisor Roanoke, VA

I want to receive the latest job alert for customer service supervisor in charlottesville, va

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