Top 43 Inbound call center Jobs in Charlottesville, Va

Patient Friendly Billing Customer Service Resolution Specialist
University of Virginia —Charlottesville, VA
- $17.65 - $31.36 an hour
- Full-time
- High school diploma or GED
- Military encouraged
- Entry level
- Disability insurance
- Health insurance
Operations CSR/Dispatcher
Orbit Healthcare —Charlottesville, VA
- From $21 an hour
- Full-time
- Background check
- Office
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
10d
Patient Liaison - ( Patient Recruitment )
Alcanza Clinical Research —Charlottesville, VA
- Full-time
- Spanish
- 5 years
- Basic math
- Health savings account
- Disability insurance
Quick Apply
Inside Sales
LOVING AIR INC —Orange, VA
- Full-time
- Mid-level
- Organizational skills
- In-person
Quick Apply
Customer Service Representative I
Sentara Hospitals —Charlottesville, VA
- Full-time
- Remote
- High school diploma or GED
- Travel
- Epic
- 403(b) matching
- Paid parental leave
Quick Apply
BRANCH COORDINATOR
Apria Healthcare LLC —Charlottesville, VA
- $19.60 - $20.96 an hour
- Full-time
- Computer literacy
- Basic math
- English
- Paid parental leave
- Disability insurance
Quick Apply
Customer Service Professional - Allstate Insurance (copy3)
Gaudio Insurance Group Llc —United States
- $35,000 - $60,000 a year
- Full-time
- Remote
- Home Health
- 1 year
- Entry level
- Disability insurance
- Health insurance
Quick Apply
14d
Remote - B2B Lead Generation SDR - 1099 Contractor
GenSales —United States
- From $18 an hour
- Call employer
- Remote
- CRM software
- Computer literacy
- Mid-level
- Paid training
- Work from home
Quick Apply
21h

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Operations CSR/Dispatcher
Orbit Healthcare —Charlottesville, VA
Answer inbound calls and respond to customer inquiries. The position requires active, hands-on work in the morning and transitions to desk-based customer…
From $21 an hour
Quick Apply
10d
National Dispatcher & Customer Service Representative CSR
National Courier Express —Charlottesville, VA
Answer incoming calls from clients, patients, and drivers in a professional and timely manner. Manage incoming calls, emails, and portal requests, resolving…
$25 - $26 an hour

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Sales BDC Representative- Lindsay Automotive
Lindsay Honda —Columbus, OH
As the first point of contact for prospective customers, you'll play a key role in generating sales opportunities by responding to inbound inquiries, making…
$55,000 - $75,000 a year
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14d
Inbound Sales Representative - Up to $2,000 Sign-On Bonus!
Entyre Inc. —Columbus, OH
You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need…
$22 - $25 an hour
Quick Apply

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Patient Friendly Billing Customer Service Resolution Specialist

University of Virginia -
Charlottesville, VA

Apply Now

Job Details

Full-time
$17.65 - $31.36 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance

Qualifications

High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Location Charlottesville, Virginia, United States of America Category Clinical Support UVA Medical Center Job Id R0081696 Job Type Full time

JOB DESCRIPTION

The Customer Service Resolution Specialist handles and resolves customer questions, complaints, patient responsibility balances and billing inquiries with the highest degree of courtesy and professionalism. The call center is the primary point for all inbound contacts from our customers. Primary focus includes both timely responses to customers’ inquiries via a variety of pathways and outreach efforts to resolve open unresolved inquires and provides information about financial assistance for patients notably uninsured/under-insured patients. Contacts may be initiated by customers via fax, mail, email, phone calls, work listing or other vehicles of communication. The representative utilizes multiple electronic billing and medical retrieval systems as well as knowledge of medical billing and financial assistance to resolve guarantor/patient inquiries. The representative must be able to respond knowledgeably to a wide range of customer issues and be able to Performs computerized data entry. Our goal is to resolve all patient concerns while maintaining positive relationships with the customer by providing the best possible service to all our customers thereby enhancing the overall engagement with the patient.

Performs analysis of billing process to determine what if any amount is patient responsibility.
Resolves patient responsibility balances through proven debt collection techniques.
Provides optimum customer service including quality assurance for all patient inquiries.
Performs the following Contact Center functions: answer calls, respond to email, meet performance expectations.
In addition to the above job responsibilities, other duties may be assigned.

MINIMUM REQUIREMENTS

Education: High School Graduate or Equivalent.

Experience: 1 year relevant experience preferred.

Licensure: None required.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The pay range for this role is $17.65 - $31.36 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.

Apply Now

Refine Your Search

inbound call center jobs in charlottesville, va

Patient Friendly Billing Customer Service Resolution Specialist

Operations CSR/Dispatcher

Patient Liaison - ( Patient Recruitment )

Inside Sales

Customer Service Representative I

BRANCH COORDINATOR

Customer Service Professional - Allstate Insurance (copy3)

Remote - B2B Lead Generation SDR - 1099 Contractor

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Explore jobs in cities nearby

I want to receive the latest job alert for inbound call center in charlottesville, va

Explore jobs in more locations

Performs analysis of billing process to determine what if any amount is patient responsibility.

Resolves patient responsibility balances through proven debt collection techniques.

Provides optimum customer service including quality assurance for all patient inquiries.

Performs the following Contact Center functions: answer calls, respond to email, meet performance expectations.

In addition to the above job responsibilities, other duties may be assigned.

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