Top 10 It manager Jobs in Charlottesville, Va

IT Operations Manager
University of Virginia —Charlottesville, VA
- Online Application
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Manager, IT Training Services
University of Virginia —Charlottesville, VA
- $100,817.60 - $182,658.00 a year
- Full-time
- Bachelor's degree
- Military encouraged
- Senior level
- Disability insurance
- Health insurance
Sr. Director of I.T. and Digital Operations
Virginia Law Foundation —Charlottesville, VA
- $90,000 - $125,000 a year
- Email
- Office
- Contracts
- In-person
- Health insurance
- Dental insurance
Quick Apply
Library - Full Time IT Supervisor
City of Charlottesville, VA —Charlottesville, VA
- $25.57 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Commuter assistance
- Paid holidays
IT Manager
Insource Services —United States
- $90,000 - $222,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
- Paid holidays
- Disability insurance
Quick Apply

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IT Operations Manager

University of Virginia -
Charlottesville, VA

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Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Vendor relationship building
Network hardware support
Telecommunications network performance monitoring
IT asset management
Team leadership
Incident report management
Incident management software
Configuration management
IT monitoring tools
Firewall Management
Management reporting
Problem management
Network routing
Network monitoring tools
ITIL implementation
IT department experience
Managing tech infrastructure teams

Full Job Description

The Rector & Visitors of the University of Virginia Category Information Management, Services & Technology Location Charlottesville, Virginia, United States of America Job Id R0082358

Department Overview

The Information Technology department supports enterprise infrastructure, network operations, and service delivery across the organization. The team is focused on delivering reliable, scalable, and secure technology solutions that enable business continuity and operational excellence.

Position Summary

We are seeking a driven and experienced IT Operations Manager to lead technology infrastructure and service delivery functions. This role owns end-to-end operational accountability across network availability, incident management, and service continuity.

The IT Operations Manager will partner closely with Network Engineering and customer experience stakeholders to align IT operations with organizational objectives while building a culture of reliability, continuous improvement, and service excellence.

Responsibilities

Network Availability & Infrastructure

Maintain accountability for network uptime, performance, and resilience across enterprise environments, targeting 99.9%+ availability SLAs
Oversee port activation, configuration, and lifecycle management across network switches, routers, and access points
Manage and maintain accurate inventory of network infrastructure assets including hardware, firmware, and topology documentation
Coordinate with network engineers on capacity planning, redundancy, and failover strategies

Incident & Problem Management

Lead the full incident management lifecycle from detection through resolution and post-incident review
Chair problem management reviews to identify root causes and drive permanent remediation
Establish escalation paths, on-call rotations, and communication protocols for P1/P2 incidents
Conduct blameless post-mortems and translate findings into process and runbook improvements

Service Availability & KPI Development

Design and operationalize KPI frameworks including uptime, MTTR, MTBF, change success rate, and customer satisfaction
Deploy monitoring dashboards and reporting cadences for technical and executive stakeholders
Drive continuous improvement initiatives using KPI trends and industry benchmarks
Partner with application owners and business leaders to define SLAs and OLAs

Team Leadership & Vendor Management

Lead, mentor, and develop systems and network engineering staff
Set performance expectations and support career development
Manage vendor, ISP, and managed service provider relationships and ensure accountability to SLAs
Serve as escalation point for IT Service Desk and field support teams

Minimum Qualifications

Education:

Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)

Experience:

7+ years of IT operations experience
3+ years of leadership experience
Hands-on experience with enterprise networking (LAN/WAN, switching, routing, firewall)
Strong knowledge of ITIL processes including incident, problem, change, and asset management
Experience defining and reporting on IT service KPIs and SLAs
Experience with monitoring tools such as SolarWinds, Datadog, Nagios, or similar

Licensure/Certifications:

None required

Preferred Qualifications

Education:

Advanced degree in a related field

Experience:

Experience with cloud platforms (AWS, Azure, GCP) and hybrid environments
Experience with ITSM platforms such as ServiceNow or Jira Service Management

Licensure/Certifications:

ITIL v4 Foundation or higher
CCNA, CompTIA Network+, or equivalent

Physical Demands

This position primarily involves sedentary work. Occasional standing, walking, and lifting of light objects may be required.

Position Type & Work Location

Full-time, benefited position
On-site / Hybrid work arrangement
Travel up to 5%

Additional Benefits

Comprehensive health, dental, and vision insurance
Retirement plan with employer match up to 5%
Flexible hybrid work options
Annual professional development and certification budget
Generous PTO and paid holidays
Company-provided equipment and home office stipend

About UVA and the Community

The University of Virginia is located in Charlottesville, a vibrant community offering a high quality of life with access to outdoor recreation, cultural experiences, and a thriving food and arts scene. UVA is consistently ranked among the top public universities and is committed to fostering a collaborative and inclusive environment.

How to Apply

Please apply online through Online and search for R0082358. Complete the application and upload the following required materials:

Internal applicants may search and apply for jobs on the UVA Internal Careers website.

Cover letter
Resume

Reference Check Process

Reference checks will be completed via SkillSurvey. Five references will be requested, with a minimum of three responses required.

Contact

For questions about this position, please contact the recruiter Bill Crane at [email protected]

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.

Company The Rector & Visitors of the University of Virginia

Hiring Type Full time

Apply Now

Refine Your Search

it manager jobs in charlottesville, va

IT Operations Manager

Manager, IT Training Services

Sr. Director of I.T. and Digital Operations

Library - Full Time IT Supervisor

IT Manager

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